Exit misfeed
1.Remove any remaining pages from the ADF.
2.Seize the misfeed paper, and remove the paper from the document output tray by carefully pulling it to the right using both hands.
3.Load the removed pages back into the ADF.
Roller misfeed
1.Open the scanner lid.
2.Seize the misfeed paper, and remove the paper from the feed area by carefully pulling it to the right using both hands.
3.Close the scanner lid. Then load the removed pages back into the ADF.
CLEARING PAPER JAMS
When a paper jam occurs, the warning message appears on the display screen. Refer to the table below to locate and clear the paper jam.
MESSAGE | LOCATION OF JAM | GO TO |
|
|
|
Paper Jam 0 | In the paper feed area or | Page 64, Page 65 |
Open/Close Door | inside the machine |
|
Paper Jam 1 | Inside the machine | Page 65 |
Open/Close Door |
|
|
Paper Jam 2 | Inside the machine or in | Page 65 |
Check Inside | the fuser area |
|
Duplex Jam 0 | Inside the machine | Page 65 |
Check Inside |
|
|
Duplex Jam 1 | In the paper feed area or | Page 65 |
Open/Close Door | inside the machine |
|
|
|
|
Some messages may not appear in the display depending on options or models.
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the instructions in the following sections to clear the jam.
In the paper feed area
If paper is jammed in the paper feed area, follow the next steps to release the jammed paper.
1.Pull the tray open.
2.Remove the jammed paper by gently pulling it straight out as shown below.
If the paper does not move when you pull, or if you do not see the paper in this area, check In the toner cartridge area.
3.Insert the tray back into the machine. Printing automatically resumes.
64_Troubleshooting
