Samsung SCX-4x24, SCX-4x28 Common Macintosh problems

78 _Troubleshooting

Common Macintosh problems

CONDITION SUGGESTED SOLUTIONS

The printer does not

print PDF file correctly.

Some parts of graphics,

text, or illustrations are

missing.

Incompatibil ity betwe en the PDF file and t he

Acrobat prod ucts:

Printing the PDF file as an image may solve

this problem. Turn on Print As Image fro m

the Acrobat printing options.

It will take longer to print when you

print a PDF file as an image.

The document has

printed, but the p rint job

has not disappeared

from the spooler in Mac

OS 10.3.2.

Update your Mac OS to OS 10.3.3. or

higher.

Some letters are not

displayed norma lly

during the Cover page

printing.

This problem is caused because Mac OS

cannot c reate the font duri ng the Cover page

printing. English alphabet and numbers are

dis played normally at the C over page.

When printing a

document in Macintosh

with Acrobat Reader 6.0

or higher, colors print

incorrectly.

The resolution setting in the printer driver

may not be matche d with th e one in Acrobat

Reader.

Refer to Mac OS User’s Guide that came with your computer for

further information on Mac OS error messages.

Contents

Main 2_Features of your new laser product features of your new laser product SPECIAL FEATURES * Zoran IPS Emulation compatible with PostScript 3 * 136 PS3 fonts FEATURES BY MODELS ABOUT THIS USERS GUIDE 4_Features of your new laser product FINDING MORE INFORMATION safety information IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS What the icons and signs in this user s guide mean: LASER SAFETY STATEMENT WARNING Page CORRECT DISPOSAL OF BATTERIES IN THIS PRODUCT RADIO FREQUENCY EMISSIONS FCC Information to the User Canadian Radio Interference Regulations FAX BRANDING RINGER EQUIVALENCE NUMBER You should also know that: REPLACING THE FITTED PLUG (FOR UK ONLY) Important Important warning: DECLARATION OF CONFORMITY (EUROPEAN COUNTRIES) Approvals and Certi fications OPENSSL LICENSE ORIGINAL SSLEAY LICENSE Page Contents_13 INTRODUCTION GETTING STARTED LOADING ORIGINALS AND PRINT MEDIA 14_Contents COPYING SCANNING BASIC PRINTING FAXING Contents_15 USING USB FLASH MEMORY (SCX-4X28 SERIES ONLY) MAINTENANCE TROUBLESHOOTING 16_Contents ORDERING SUPPLIES AND ACCESSORIES INSTALLING ACCESSORIES SPECIFICATIONS GLOSSARY INDEX introduction These are the main components of your machine: PRINTER OVERVIEW Front view Rear view 18 _Introduction CONTROL PANEL OVERVIEW UNDERSTANDING THE STATUS LED 20 _Introduction MENU OVERVIEW SUPPLIED SOFTWARE PRINTER DRIVER FEATURES PostScript driver (SCX-4x28 Series only) Printer driver getting started This chapter gives you step-by-step instructions for setting up the machine. SETTING UP THE HARDWARE SYSTEM REQUIREMENTS Windows SETTING UP THE NETWORK Supported operating systems Configuring network protocol via the machine Using SetIP program Install ing t he program Starting the program INSTALLING THE SOFTWARE MACHINE'S BASIC SETTINGS Altitud e adjustment Changing the display language Setting the date and time Changing the clock mode Setting sounds Speaker, ringer, key sound, and alarm sound Speaker volume Entering characters using the number keypad Entering alphanumeric characters Using the save modes Toner Save mode Power Save mode Setting print job timeout Changing the font setting loading originals and print media This chapter introduces you how to load originals and print media into your machine. LOADING ORIGINALS On the scanner glass In the ADF SELECTING PRINT MEDIA Specificat ions on print media Media sizes supported in each mode Guidelines for special print media CHANGING THE SIZE OF THE PAPER IN THE PAPER TRAY LOADING PAPER Loading paper in the tray 1 or optional tray PRINTING ON SPECIAL PRINT MATERIALS Feeding the print materi al manually ADJUSTING THE OUTPUT SUPPORT Stacking papers firmly SETTING THE PAPER SIZE AND TYPE 36 _Copying copying This chapter gives you step-by-step instructions for copying documents. SELECTING THE PAPER TRAY COPYING CHANGING THE SETTINGS FOR EACH COPY CHANGING THE DEFAULT COPY SETTINGS ID CARD COPYING USING SPECIAL COPY FEATURES Collation 38 _Copying 2-up or 4-up copying Poster co pying Clone copying Adjusting background images Copying_39 PRINTING ON BOTH SIDES OF PAPER SETTING COPY TIMEOUT 40 _Scanning scanning SCANNING BASICS SCANNING FROM THE CONTROL PANEL Scanning to application programs Scanning_41 SCANNING BY A NETWORK CONNECTION Preparing for network scanning User authentication for network scanning Registering local authorized users Register authorized network users CHANGING THE SETTINGS FOR EACH SCAN JOB CHANGING THE DEFAULT SCAN SETTINGS SETTING UP ADDRESS BOOK Registering speed email numbers Configuring group email numbers Using Address Book entries Speed email numbers Group email numbers Searching Address Book for an entry Searching sequential ly t hrough memor y basic printing This chapter explains common printing tasks. PRINTING A DOCUMENT CANCELING A PRINT JOB faxing This chapter gives you information about using your machine as a fax machine. SENDING A FAX Setting the fax header Adjusting the document settings RECEIVING A FAX Selecting the paper tray Changing receiving modes Receiving automatically in Fax mode Receiving manually in Tel mode Receiving manually using an extension telephone Receiving automatically in Ans/Fax mode Receiving faxes using DRPD mode OTHER WAYS TO FAX Sending a fax to multiple destinations Sending a delayed fax Adding pages to a delayed fax Canceling a delayed fax Sending a priority fax Forwarding faxes Forwarding sent faxes to another fax machine Forwarding sent faxes to email address Forwarding recei ved faxes to another fax machine FAX SETUP Sending options Changing the fax setup options Receiving options Changing the default document settings Printing sent fax report automatically Setting up Address Book Speed dial numbers Registering a speed dial number Group dial numbers Registering a group dial number Editing a group dial number Using group dial numbers Searching Address Book for an entry using USB flash memory (scx-4x28 series only) This chapter explains how to use a USB memory device with your machine. ABOUT USB MEMORY PLUGGING IN A USB MEMORY DEVICE SCANNING TO A USB MEMORY DEVICE PRINTING FROM A USB MEMORY DEVICE To print a document from a USB memory device: BACKING UP DATA Backing up data Restoring data MANAGING USB MEMORY Deleting an image file Formatting a USB memory device View ing the USB m emory status maintenance This chapter provides information for maintaining your machine and the toner cartridge. PRINTING REPORTS Printing a report CLEARING MEMORY CLEANING YOUR MACHINE Cleanin g the outside Cleaning the inside Cleaning the scan unit MAINTAINING THE CARTRIDGE Toner cartridge storage Expected cartridge life Redistributing toner REPLACING THE TONER CARTRIDGE Maintenance_61 Clearing the Toner Empty message MAINTENANCE PARTS Checking replaceables Replacing the ADF rubber pad MANAGING YOUR MACHINE FROM THE WEBSITE To access SyncThru Web Service: CHECKING THE MACHINES SERIAL NUMBER troubleshooting This chapter gives helpful information for what to do if you encounter an error. TIPS FOR AVOIDING PAPER JAMS CLEARING DOCUMENT JAMS Input Misfeed CLEARING PAPER JAMS In the paper feed area In the manual tray In the toner cartridge area In the paper exit area In the duplex unit area In the optional tray UNDERSTANDING DISPLAY MESSAGES Page SOLVING OTHER PROBLEMS Paper feeding Printin g problems Printing quality problems A A Copying problems A Scanning problems Samsung Scan Manager problems Fax pro blems Common PostScript problems (SCX-4x28 Series only) Common Windows problems Common Linux problems Page Common Macintosh problems 79 _Ordering supplies and accessories ordering supplies and accessories SUPPLIES ACCESSORIES HOW TO PURCHASE Installing accessories_80 installing accessories PRECAUTIONS TO TAKE WHEN INSTALLING ACCESSORIES UPGRADING A MEMORY MODULE Installing a memory module Installing accessories_81 Activating the added memory in the PS printer properties Specifications_82 specifications This chapter guides you about this machines specifications such as various features. GENERAL SPECIFICATIONS Specifications_83 PRINTER SPECIFICATIONS SCANNER SPECIFICATIONS 84 _Specifications COPIER SPECIFICATIONS FACSIMILE SPECIFICATIONS glossary Page Page Page index A C D F R S T U V contact SAMSUNG worldwide Contact SAMSUNG worldwide_92 Page Page SOFTWARE SECTION C INSTALLING PRINTER SOFTWARE IN WINDOWS BASIC PRINTING A DVANCED P USING WINDOWS POSTSCRIPT DRIVER (SCX-4X28 SERIES) USING DIRECT PRINTING UTILITY (SCX-4X28 SERIES) SHARING THE PRINTER LOCALLY S USING SMART PANEL USING YOUR PRINTER IN LINUX U SING Y 5 1 Software in Windows Installing Printer Software Installing Software for Local Printing Typical Installation 6 Custom In sta ll ati on Page 8 Installing Software for Network Printing Typ ic a l Instal la t ion 9 Custom In sta ll ati on T Reinstalli ng Printer Softwa re If you i ns talle d the prin ter softwar e for local pr inting and Removing Printer Software 2 Printing a Document Printing to a file (PRN) Printer Settings 15 Layout Tab Paper Orientation Paper Tab Source 16 Graphics Tab Extras Tab 18 About Tab Printer Tab High Altitude Correction Using a Favorite Setting Using Help 3 Printing M ultiple Page s on One Sheet of Paper ( N -Up Printing) Printing Posters Printing Booklets 21 Printing on Both Sides of Paper Reve rse Dup lex Printing Printer Setting , which is the conventional lay out used in book bind ing. , which is the type often used with calend ars. Using Watermarks Using an Existing Watermark Creating a W atermark Editing a Watermark Deleting a Watermark Using Overlays What is an Overlay? Creating a New Page Overlay Using a Page Overlay Deleting a Page Overlay 4 You can use advanced settings by clicking the Start PostScript Driver (SCX- 4x28 Series) Printer Settings 5 : C Utility (SCX-4x28 Series) 6 Locally Setting Up a Host Computer Setting Up a Client Computer 7 Scanning Using Samsung SmarThru Office Using Samsung SmarThru Office Uninstalling Samsung SmarThru Office Using Onscreen Help File Scanning Process with TWAIN- enabled Software Scanning Using the WIA Driver Windows XP Windows Vista Using Smart Panel 8 Understanding Smart Panel Toner Level Using Smart Panel Opening the Troubleshooting Guide Using Printer Settings Utility Using Onscreen Help File Changing the Smart Panel Program Settings 32 9 root Linux Getting Started Installing the Unified Linux Driver Uninstalling the Unified Linux Driver root 34 Using the Unified Driver Configurator Opening the Unified Driver Configurator Printers Configuration Printers Tab 35 Scanners Configuration Ports Configuration Sharing Ports Between Printers and Scanner s Configuring Printer Properties Printing a Document Printing from Applications 37 Printing Files Scanning a Document 38 Adding Job Type Setti ngs Using the Image Manager Page 40 1 0 a Macintosh Installing Software Printer driver Installing the Printer driver Setting Up the Printer For a Network-connected For a USB-connected 42 Printing Printing a Do cument Changing P r inter Settings Layout 43 Resolution(Quality) Printing Multiple Pages on One Sheet of Paper Duplex Printing Scanning Scanning with USB Scanning with network Setting scan information in Scan Manager. SOFTWARE SECTION I A B C D S T U W