Group functions

Step by step

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UCD Menu?

 

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UCD Menu?

 

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Wrap-up time

If you need more time than the actual call lasts, you can request/activate a wrap-up time for the last call. This can be a fixed length of time or, alternatively, you must deactivate the wrap-up time yourself (log back on).

Requesting time

Press and hold down the Talk key or press the Speaker- phone key.

Call the system menu.

Select the menu item and confirm.

Select the menu item and confirm.

Select the menu item and confirm.

Press the On-hook key to end the operation.

Logging back on

Press and hold down the Talk key or press the Speaker- phone key.

Call the system menu.

Select the menu item and confirm.

Select the menu item and confirm.

Select the menu item and confirm.

Press the On-hook key to end the operation.

UCD night service

UCD night service is a separate night service for call dis- tribution. It is not affected by the system night service.

All incoming calls are forwarded to a special call distri- bution destination.

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Siemens HiPath 500, HIPATH 3000 operating instructions Wrap-up time, Requesting time, Logging back on, UCD night service