UCD Universal Call Distribution, Logging on | Siemens HiPath 500

Group functions

Step by step


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		Menu
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	UCD Menu?
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	*401=Log on?
	*401=Log on?

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Call the additional menu.

Select the menu item and confirm. The first user added is displayed.

Scroll to the required user.

Call the additional menu.

Select the menu item and confirm. The addition of the first user is cleared.

Press the On-hook key to end the operation.

UCD (Universal Call Distribution)

This function enables calls to be distributed in a team. An incoming call is always delivered to the team mem- ber who has been idle longest. Team members can also work in separate rooms, forexample, on the company’s premises and at a teleworking station. The teams (call distribution groups) and team members are set up by the service engineer.

Logging on/off

You must log on and off at the system when you start/ finish work.

Logging on

Press and hold down the Talk key or press the Speaker- phone key.

Call the system menu.

Select the menu item and confirm.

Select the menu item and confirm.

Select the menu item and confirm.

Enter your identifier number (assigned by the service engineer).

Press the On-hook key to end the operation.

Logging off

Press and hold down the Talk key or press the Speaker- phone key.

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Siemens HiPath 500, HIPATH 3000 operating instructions UCD Universal Call Distribution, Logging on/off, Logging off

Contents

Operating Instructions Handset Safety notesBattery pack Safety notes Weee mark Overview of handset Overview of handset Contents Conducting calls enhanced functions Group functions Message functionsAdditional functions Index Appendix Conducting calls the basic functions Operating instructions Displaying the connection quality Charging the battery packActivating/deactivating the handset Conducting calls the basic functions First seize the line, then dial Dial first, then seize the lineLanguage Dialling an emergency number Manual number redialEither cor d Callback Booking a callbackYou receive a Callback call Second user is busy or does not answer EnquiryDeleting a callback request Activating and conducting an enquiry/consultation call Answering or rejecting a call Consultation is ended and you return to the waiting callAnswering a call Prerequisite Ending a callAor k Rejecting a call Activating call forwarding Forwarding calls Activating or deactivating the keypad lock After leaving the radio networkDeactivating call forwarding Key Name Use Description of controlsFunction keys Description of controls Control key Key Icon Name Use Display keys Description of controls Icon Name Use Icon Use Menu icons in the main menu Removing the attachment clip if installed Putting the handset into serviceInserting the battery pack Putting the handset into service Closing the battery compartment Inserting the battery pack Days Charging and using the battery pack Permitted battery packs Battery pack Part numberFitting the attachment clip Setting the handset display language Selecting a language Setting the system display language Either t Setting the handsetSetting the speaker volume Setting the handset Uv s Setting the ringerSetting the ringer volume and melody Or w Advisory Meaning Advisory tones Icon Media type Format Setting the vibration alert Viewing pictures/playing sounds If an error message appears Setting the sound volume during playback Renaming a sound/pictureDeleting sounds/pictures Checking the available memory Activating or deactivating the warning tone Activating/deactivating automatic call answering Changing the emergency number Either or w Setting the date and time Screensaver Display settingsActivation uOn Either Or s Selection uBeach Contrast Colour scheme Base station name Charging shell uOn Outside Charging shell uOnEdit Name X oand if necessary Lighting Step by Step Defining conversion pairs Setting the conversion list for vCard transfer Resetting the defaults Feature ActionResetting Default settings Conducting calls enhanced functions Speakerphone modeFeatures Activating speakerphone mode Setting the speakerphone volume Switching between speakerphone and handset mode Conducting calls with the headset Corded headsetCordless headset Registering a Bluetooth headset at the handset Conducting calls via the Bluetooth headsetActivating the Bluetooth headset during a call Cor d Or w Deregistering the Bluetooth headset at the handset Voice dialling Dialling a phone number with voice dialling Listening to a voice patternChanging or deleting voice patterns Sor t Number redialAutomatic redial Deleting a redial entry or list Sto Adding a telephone number to the redial list Functions for text input Entering a phone number in the call-by-call list Dialling a system speed dialling destination System speed dialling System speed dialling, individual Setting up an individual speed dialling destination Finding an entry System telephone directoryDialling an individual speed dialling destination Calling the system telephone directory Entering a name and finding an entry Telephone database LdapQuitting the redial list Activating the Ldap telephone database If no entries were found Selecting an entry If too many entries were found Handset’s phonebook/call-by-call list PhonebookInformation Explanation Saving an entry Sor CCall-by-call list Finding and dialling an entry Sor C t/sor o Either cChanging the sequence of entries Sor C Sor o Dialling an entry with the speed dialling digitViewing an entry Changing an entry VIP uEin Melody uCircles Then o Deleting an entry or phonebook/call-by-call list Displaying available memorySor C st Sending a list/entry Restrictions when copying over the communica- tion systemCopying the entire phonebook or individual entries Ts or w Either Deleting a list or entry in the communication sys- tem Loading a list or entry from the communication sys- tem Directed assignment of an MSN multiple subscriber number Making calls using identification codes Using the handset as a second line Another telephone rings Directed call transferDeactivating the phone number display Activating the phone number display Deactivating do not disturb Activating/deactivating do not disturbThen Cor d Activating do not disturb Call charge display Call trace Entrance telephoneTalking to a visitor by means of the door opener equipment Activating the door release Using the handset to open the door opener during a call Deactivating the door release TDS telephone data service Activating control relays Activating a control relayDeactivating a control relay Activating call forwarding to a trunk Sending a signal to the network Deactivating call forwarding to a trunk Using night service Activating night serviceDeactivating night service Using dual-tone multifrequency signalling Automatic tone dialling is not activeAutomatic tone dialling is active Parking/activating calls Parking a callPicking up a specific parked call Conducting calls with multiple users You receive a call waiting signal second callConducting calls with multiple users Call waiting Deactivating the call waiting tone Call waiting tone off/onEnding the second call Ending the first call Enabling the call waiting tone Disabling/enabling automatic call waitingOverride Disabling the call waiting tone Transferring Without announcing the transfer Transferring a call Transferring With announcement of call transfer Toggling switching between calls Placing a call on holdResuming the call with the waiting user Expanding a conference Setting up a conferenceConducting a conference Forming a conference Viewing the conference parties list Ending a conferenceLeaving a conference Viewing the names of conference parties Disconnecting a party from the conference Connecting partiesClosing the conference party list Using the second call function You belong to a hunt group or group call group Group functionsActivating/deactivating group calls Group functions You are a member of several groups Leaving and re-joining individual groupsLeaving and re-joining all groups Step by step Other users Ringing group onAdding users to a group First user Logging off UCD Universal Call DistributionLogging on/off Logging on Logging on/off temporarily Logging back on UCD night serviceWrap-up time Requesting time Night destination on Night destination offChecking the number of waiting calls Mulap group Multiple Line Application Activating/deactivating group callsForwarding a Mulap line Forwarding off Forwarding on Activating an advisory message Message functionsMessage functions If necessary o Deactivating an advisory message Sending/calling text messages Opening an incoming text message Send a text message Answering a message or voice-mail message Viewing a new message100 Checking for a new voice-mail message Checking for an old text message101 102 Caller listThen a Cor d Selecting a call request 103 Calling back a callerAdding a caller to the caller list Deleting a caller from the caller list Handset alarm clock function Activating the alarm clockAdditional functions Activation uOff Deactivating an alarm/repeating after a pauseDuring the alarm Deactivating the alarm clock Handset appointment reminder function Saving an appointment106 Confirming an appointment reminder call Deactivating an appointment reminder107 108 Displaying an unconfirmed appointment 109 System appointment function 110 Selecting a baseDeleting/ checking entered appointments Confirming an appointment Speed access to functions and phone numbers Configuring speed access111 112 Starting a function, dialling a phone number 113 Interface overviewMobile Phone Manager MPM application Interface Connect via Data transfer be Tween 114 Configuring the PC interfaceData transfer mode PC interface V24, USB Bluetooth interface On your handset115 On the other handset Transferring data116 117 Deactivating and activating the Bluetooth interfaceDeactivating the interface Activating the interface Entering a new PIN Battery charging when PIN lock activeTelephone blocking Handset telephone lock 119 Telephone lock code programming 120 Locking/unlocking the handsetLocking the handset Unlocking the handset 121 Central telephone lock/locking/ unlocking other handsets System functions Calling functions via the menuCalling functions via codes Functions and codes Functions Codes123 124 System functions Functions Codes 125 Appendix TroubleshootingError Possible cause Remedy Appendix Time exceeded Appendix Error Possible cause RemedyConnect Base Storage Cleaning the handsetRemoving everyday dirt After contact with liquids 129 Technical dataDocumentation Charging shells Source AccessoriesEU guidelines Data cable Declaration of conformity Extract from original declaration131 Index Index132 133 Confirmation tone 134 Leaving the radio network PIN 135 136 Page Reference no. A31003-G2100-U100-1-7619