Conducting calls – the basic functions

Step by step

 

 

 

 

Deleting a callback request

 

cor d Press and hold down the Talk key or press the Speaker-

 

 

 

 

phone key.

 

 

 

 

Call the system menu.

 

 

Menu

><

 

 

[ Select the menu item and confirm.

Service?

 

><

 

 

[ Select the menu item and confirm.

More features?

 

><

 

 

[ Select the menu item and confirm.

callbacks?#58=View

 

>< Select the entry.

 

 

 

 

Call the additional menu.

 

 

Mnu

><

 

 

[ Select the menu item and confirm.

Delete?

 

 

 

 

a Press the On-hook key to end the operation.

 

 

 

Enquiry

You interrupt your call to consult with a user (including external users) and then resume the original call.

p You are on a call.

Activating and conducting an enquiry/consultation call

Sor Enquiry Activate consultation. The current call is placed "on- hold" so that the first user waits.

o Enter the phone number for the consultation call.

p The number is dialled. The user answers. The consulta- tion starts.

The second user is busy or does not answer

Cancel the enquiry. You are reconnected to the first partner.

During the consultation you can

• book a callback (Æ Page 5),

• activate call waiting (Æ Page 77) or

• override(Æ Page 79).

6

Page 14
Image 14
Siemens HIPATH 3000 Enquiry, Deleting a callback request, Activating and conducting an enquiry/consultation call