Appendix

Appendix

Troubleshooting

Some malfunctions can be resolved without outside intervention. The fol- lowing table provides a list of such malfunctions. All other malfunctions should be reported to the relevant service personnel.

Error

Possible cause

Remedy

 

 

 

No display.

Handset not switched

Press the On-hook key

 

on.

until confirmation is

 

 

received.

 

The battery pack is flat.

Charge or replace the

 

 

battery pack.

 

 

 

You cannot dial a

The handset is locked.

Unlock the handset.

phone number.

 

 

 

 

 

No reaction to key-

Keypad lock activated.

Press the hash key until

stroke.

 

confirmation is received.

 

The key is stuck.

Release the key.

 

 

 

De-crescendo tone

An incorrect entry was

Repeat key sequence

sequence during

made.

while watching the dis-

input.

 

play; where applicable,

 

 

consult the operating

 

 

instructions.

 

 

 

The line "Base n"

The handset is outside

Come closer to the base

flashes (n= 1 - 4).

the base radio range;

radio range, change your

 

radio signals too weak.

position.

 

Handset not registered.

Register the handset.

 

Intervals between syn-

Switch off the handset

 

chronisation attempts

and switch it back on

 

are too long.

again.

 

 

 

No ringer on the hand-

Ringer is deactivated.

Activate ringer.

set.

 

 

 

"Do Not Disturb" is acti-

Deactivate "Do Not Dis-

 

vated.

turb".

 

 

 

Nothing audible dur-

The "R key" was

Press the "Delete" dis-

ing a call.

pressed – the micro-

play key to re-activate

 

phone and the receiver

the microphone and the

 

inset are muted.

receiver inset.

 

 

 

126

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Siemens HIPATH 3000, HiPath 500 operating instructions Appendix, Troubleshooting, Error Possible cause Remedy, 126