Placing a call on hold | Siemens HIPATH 3000, HiPath 500 manual

Conducting calls – with multiple users

Step by step

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or:

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Toggle

Placing a call on hold

You can interrupt a call temporarily if, forexample, you want to talk to someone else in the room. The line is placed "on hold" .

You are on a call.

Press the R key or Display key. The current call is placed "on hold", the user waits.

Resuming the call with the waiting user

Call the system menu.

Select the menu item and confirm.

You are reconnected to the partner.

Press the R key.

Toggling (switching between calls)

The Toggle function allows you to switch between two users without allowing them to speak to each other di- rectly. The two users can be either external or internal users. You can also withdraw from the calls and connect the two users with each other. You can also start a con- ference.

You are on a call.

Call the system menu.

Press the display key. The current call is placed "on hold" , the user waits.

Enter the phone number of the second user.

The second user answers.

Press the Display key to switch between the two calls.

When you end a call, the two users are connected with each other (not possible when both users are external).

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Siemens HIPATH 3000 Placing a call on hold, Toggling switching between calls, Resuming the call with the waiting user

Contents

Operating Instructions Safety notes Safety notesBattery pack Handset Weee mark Overview of handset Overview of handset Contents Conducting calls enhanced functions Group functions Message functionsAdditional functions Appendix Index Operating instructions Conducting calls the basic functions Conducting calls the basic functions Charging the battery packActivating/deactivating the handset Displaying the connection quality First seize the line, then dial Dial first, then seize the lineLanguage Dialling an emergency number Manual number redialEither cor d Callback Booking a callbackYou receive a Callback call Activating and conducting an enquiry/consultation call EnquiryDeleting a callback request Second user is busy or does not answer Answering or rejecting a call Consultation is ended and you return to the waiting callAnswering a call Rejecting a call Ending a callAor k Prerequisite Forwarding calls Activating call forwarding Activating or deactivating the keypad lock After leaving the radio networkDeactivating call forwarding Description of controls Description of controlsFunction keys Key Name Use Key Control key Display keys Icon Name Use Description of controls Icon Name Use Menu icons in the main menu Icon Use Putting the handset into service Putting the handset into serviceInserting the battery pack Removing the attachment clip if installed Inserting the battery pack Closing the battery compartment Charging and using the battery pack Days Permitted battery packs Battery pack Part numberFitting the attachment clip Setting the handset display language Setting the system display language Selecting a language Setting the handset Setting the handsetSetting the speaker volume Either t Or w Setting the ringerSetting the ringer volume and melody Uv s Advisory tones Advisory Meaning Setting the vibration alert Icon Media type Format If an error message appears Viewing pictures/playing sounds Setting the sound volume during playback Renaming a sound/pictureDeleting sounds/pictures Checking the available memory Activating or deactivating the warning tone Changing the emergency number Activating/deactivating automatic call answering Setting the date and time Either or w Or s Selection uBeach Display settingsActivation uOn Either Screensaver Colour scheme Contrast Lighting Charging shell uOn Outside Charging shell uOnEdit Name X oand if necessary Base station name Step by Step Setting the conversion list for vCard transfer Defining conversion pairs Resetting the defaults Feature ActionResetting Default settings Activating speakerphone mode Speakerphone modeFeatures Conducting calls enhanced functions Switching between speakerphone and handset mode Setting the speakerphone volume Conducting calls with the headset Corded headsetCordless headset Registering a Bluetooth headset at the handset Conducting calls via the Bluetooth headsetActivating the Bluetooth headset during a call Deregistering the Bluetooth headset at the handset Cor d Or w Voice dialling Dialling a phone number with voice dialling Listening to a voice patternChanging or deleting voice patterns Deleting a redial entry or list Number redialAutomatic redial Sor t Adding a telephone number to the redial list Sto Entering a phone number in the call-by-call list Functions for text input System speed dialling Dialling a system speed dialling destination Setting up an individual speed dialling destination System speed dialling, individual Calling the system telephone directory System telephone directoryDialling an individual speed dialling destination Finding an entry Activating the Ldap telephone database Telephone database LdapQuitting the redial list Entering a name and finding an entry Selecting an entry If no entries were found If too many entries were found Handset’s phonebook/call-by-call list PhonebookInformation Explanation Saving an entry Sor CCall-by-call list Finding and dialling an entry Sor C t/sor o Either cChanging the sequence of entries Changing an entry Dialling an entry with the speed dialling digitViewing an entry Sor C Sor o Then o VIP uEin Melody uCircles Deleting an entry or phonebook/call-by-call list Displaying available memorySor C st Ts or w Either Restrictions when copying over the communica- tion systemCopying the entire phonebook or individual entries Sending a list/entry Loading a list or entry from the communication sys- tem Deleting a list or entry in the communication sys- tem Making calls using identification codes Directed assignment of an MSN multiple subscriber number Using the handset as a second line Activating the phone number display Directed call transferDeactivating the phone number display Another telephone rings Activating do not disturb Activating/deactivating do not disturbThen Cor d Deactivating do not disturb Call charge display Call trace Entrance telephoneTalking to a visitor by means of the door opener equipment Using the handset to open the door opener during a call Activating the door release TDS telephone data service Deactivating the door release Activating control relays Activating a control relayDeactivating a control relay Sending a signal to the network Activating call forwarding to a trunk Deactivating call forwarding to a trunk Using night service Activating night serviceDeactivating night service Using dual-tone multifrequency signalling Automatic tone dialling is not activeAutomatic tone dialling is active Parking/activating calls Parking a callPicking up a specific parked call Call waiting You receive a call waiting signal second callConducting calls with multiple users Conducting calls with multiple users Ending the first call Call waiting tone off/onEnding the second call Deactivating the call waiting tone Disabling the call waiting tone Disabling/enabling automatic call waitingOverride Enabling the call waiting tone Transferring a call Transferring Without announcing the transfer Transferring With announcement of call transfer Toggling switching between calls Placing a call on holdResuming the call with the waiting user Forming a conference Setting up a conferenceConducting a conference Expanding a conference Viewing the names of conference parties Ending a conferenceLeaving a conference Viewing the conference parties list Disconnecting a party from the conference Connecting partiesClosing the conference party list Using the second call function Group functions Group functionsActivating/deactivating group calls You belong to a hunt group or group call group You are a member of several groups Leaving and re-joining individual groupsLeaving and re-joining all groups Step by step First user Ringing group onAdding users to a group Other users Logging on UCD Universal Call DistributionLogging on/off Logging off Logging on/off temporarily Requesting time UCD night serviceWrap-up time Logging back on Night destination on Night destination offChecking the number of waiting calls Mulap group Multiple Line Application Activating/deactivating group callsForwarding a Mulap line Forwarding on Forwarding off If necessary o Message functionsMessage functions Activating an advisory message Sending/calling text messages Deactivating an advisory message Send a text message Opening an incoming text message Answering a message or voice-mail message Viewing a new message100 Checking for a new voice-mail message Checking for an old text message101 Selecting a call request Caller listThen a Cor d 102 Deleting a caller from the caller list Calling back a callerAdding a caller to the caller list 103 Handset alarm clock function Activating the alarm clockAdditional functions Deactivating the alarm clock Deactivating an alarm/repeating after a pauseDuring the alarm Activation uOff Handset appointment reminder function Saving an appointment106 Confirming an appointment reminder call Deactivating an appointment reminder107 Displaying an unconfirmed appointment 108 System appointment function 109 Confirming an appointment Selecting a baseDeleting/ checking entered appointments 110 Speed access to functions and phone numbers Configuring speed access111 Starting a function, dialling a phone number 112 Interface Connect via Data transfer be Tween Interface overviewMobile Phone Manager MPM application 113 PC interface V24, USB Configuring the PC interfaceData transfer mode 114 Bluetooth interface On your handset115 On the other handset Transferring data116 Activating the interface Deactivating and activating the Bluetooth interfaceDeactivating the interface 117 Handset telephone lock Battery charging when PIN lock activeTelephone blocking Entering a new PIN Telephone lock code programming 119 Unlocking the handset Locking/unlocking the handsetLocking the handset 120 Central telephone lock/locking/ unlocking other handsets 121 System functions Calling functions via the menuCalling functions via codes Functions and codes Functions Codes123 System functions Functions Codes 124 125 Appendix TroubleshootingError Possible cause Remedy Appendix Base Appendix Error Possible cause RemedyConnect Time exceeded After contact with liquids Cleaning the handsetRemoving everyday dirt Storage Charging shells Technical dataDocumentation 129 Data cable AccessoriesEU guidelines Source Declaration of conformity Extract from original declaration131 Index Index132 Confirmation tone 133 Leaving the radio network 134 135 PIN 136 Page Reference no. A31003-G2100-U100-1-7619