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Sony AR-208S operation manual Troubleshooting

Models: AR-208S

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	Contents	(part 2)

4 WEB FUNCTIONS IN THE MACHINE

About the Web pages	23
● How to access the Web page and view help	23
About the Web pages (for users)	24
Directly printing a file in a computer	25
● Advanced job settings	25

5	TROUBLESHOOTING

Troubleshooting	41
● Check the connections	41
Removing the software	42
● Windows	42
● Macintosh (Mac OS 9.0 to 9.2.2)	42

Configuring the printer condition settings

●How to configure the settings

●Printer condition setting menu

●Printer condition settings

About the Web pages (for the administrator)

Protecting information programmed in the web page ([Passwords]) E-mail print function

●Setting up the E-mail print function

●Using the E-mail print function

	26
	27	6	SPECIFICATIONS
	28	6	SPECIFICATIONS
	28

29	Printer specifications	43
32	Printer driver specifications	44
33

	34	7	INDEX
	34	7	INDEX
	34
	35

Key operator programs	36
● Configuring a setting in the key operator programs	36
● Key operator programs	37
E-mail status and e-mail alert settings	38
● Information setup	38
● SMTP setup	38
● Status message setup	39
● Alerts message setup	40

C O N T E N T S	I N D E X	5

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Sony AR-208S operation manual Troubleshooting

Contents

AR-208S AR-208D For users in the USA Checks Passports Drivers licensesContents User Settings Do not install your machine in areas that are Important points when selecting an installation site20 cm 10 cm Software License Environmental InformationTrademark acknowledgements For users in the USASafety Precautions For users in CanadaUsing the manual Online Manual on the accessory CD-ROMIntroduction Conventions used in this manual and online manualMain Features Enhanced copying featuresHigh-speed laser copying High-quality digital imageLaser printer function LCD panel displays messagesColor scanner function Preparations Part NamesOperation panel AR-208SDisplay 100% 5x11Power on and OFF Power onPower off Power save modesPreheat mode Auto power shut-off modePaper For best results, use only Sharp recommended paperLoading the Paper Tray Follow these guidelines when using special papersSpecial papers Gently push the paper tray back into the machine Bypass Feed including special paper Important points when inserting paper in the bypass trayEnvelopes Loading paper in the bypass tray Open the bypass tray and extend the trayPress the Tray Select key to select the bypass tray Print faceChanging a Trays Paper Size Setting Follow these steps to change a trays paper size settingSelect the tray, and then press Press the Menu keyUsing the document glass Normal CopyingCopying books or originals with folds or creases This chapter explains basic copying functionsUsing the Rspf Select the number of copies and any other copy settings,Document feeder tray without trying To force themOriginals that cannot be used in the Rspf Original output tray extensionCapacity of paper output tray Paper output tray extensionSetting the number of copies Selecting the TrayPress the Tray Select key Press the numeric keys to set the number of copiesMaking a Copy Darker or Lighter Selecting a preset ratio Fine adjustment of the ratioREDUCTION/ENLARGEMENT/ZOOM Copy will be delivered to the paper output trayAutomatic TWO-SIDED Copying AR-208D onlyUsing the document glass AR-208D only Place the originals in the RSPF. p.21 Press the Enter keySort Copy When all originals have been scanned, press the keySort appears and then press If the memory becomes full Place the originals. p.21Offset function during sort copy 1 copy Copying Multiple Originals Onto a Single Sheet of Paper2IN1 appears and then press ORIG. Size Enter Place the originals. p.21 Press the E-SORT/SP.FUN key until Copy is delivered to the paper output trayCreating Margins When Copying Margin shiftPlace the originals Press the E-SORT/SP.FUN key until Margin Shift appears and then pressMargin Shift on OFF Software MFP driverSharpdesk Button ManagerBefore Installation Hardware and software requirementsWindows 98, Windows Me, Windows 2000 Professional*5 Windows XP*5, Windows Vista*5Installing the Software Double-click the setup iconSelect Connected to this computer and click the Next button Follow the on-screen instructionsInstalling the Software When installing is finished, click the Close button This completes the installation of the softwareConnecting a USB cable Using the machine as a shared printer Select Connected via the network and click the Next buttonYou will return to the window of . Click the Close button Click the Add Network Port buttonWindows Vista, the Add Network Port button does not appear Windows XP/Vista Setting UP Button ManagerWindows Vista, select Properties from the Organize menu Installing the Software Windows 98/Me/2000 Select Sharp AR-XXXX and click the Properties buttonSelect Sharp Button Manager T Send to this application System requirements for USB 2.0 Hi-Speed mode User programs p.58Using the Printer Mode Basic Procedure for PrintingCanceling a print job Make sure that paper is loaded in the trayScanning Using the Keys on the Machine Using the Scanner ModeScanning from the operation panel of the machine Operation in COPY, PRINTER, and Scanner Modes Scanning from Your ComputerButton Manager scan menu Viewing the online manual HOW to USE the Online ManualClick to read the online manual Copy mode User ProgramsPower shut-off mode, no keys Except the Start key Can be used Use this setting to selectLayout patterns When enabled, this function Job in printer modeUse this setting to set Or increase when held downYou can prevent settings from This sets the volume of beepThis is used to adjust Be adjusted separately forFactory default setting To the factory default settingsPrint mode OFFChange the setting of the selected item Selecting a Setting for a User ProgramPress the Menu key and then press the Enter key Base settings Base setting beepOne beep Invalid key beepIndication Cause and remedy Lamp indicator Display Display MessagesToner cartridge is not installed ErrorIndicator Steadily Service by an authorized SharpTroubleshooting the Machine Paper Problem Cause and solution Misfeed occur Paper is outside of the specified Size and weight rangePaper is not loaded properly Paper misfeedMachine is in auto power shut-off Memory FULL, Press Start toProblems During Setup of the Software MFP driver cannot be installed Windows 2000/XPClick Performance and Maintenance, and then click System Click the start button and then click Control PanelPlug and play screen does not appear Click the icon beside Universal Serial Bus controllersInstall the software as explained in Installing Removing the softwareClick the icon beside Other DevicesMisfeed Removal Misfeed in the fusing area Misfeed in the paper feed areaLower the fusing unit release lever See B Misfeed in the fusing area p.71Misfeed in the transport area Open the front coverMisfeed in the Rspf Document feeder cover Rspf jam release leverToner Cartridge Replacement Gently pull the toner Cartridge out while pressing the lock release leverToner cartridge lock release lever Or 5 times Shutter Toner sealScan Head Locking Switch LockUnlockChecking the Total Count Maintenance RequiredPress the key or key to display the count of each function Cleaning the Machine Wipe the cabinet with a soft, clean clothCabinet Document glass and the back side of the RspfTransfer charger System Configuration Facsimile Expansion KIT AR-FX13Network Expansion KIT AR-NB2 a PS3 Expansion KIT AR-PK1NUsing the AR-D33 with the printer function Interface cableUSB interface cable Please purchase the appropriate cable for your computerSpecifications Fusing system ResolutionPower supply Power consumptionPrinter Function Scanner Function Paper weight WeightSheet paper feed unit AR-D33 Paper sizeMaterial Safety Data Sheet Hazards Identification Exposure Controls / Personal Protection Transport Information Msds No. F-31601 Not toxic to aquatic organisms Dust explosion, like most finely divided organic powders Date Issued Nov.01 Msds No. F-31601 Symbols IndexPower switch Problems during setupMisfeed removal Normal copyingReady indicator System configuration System requirements for USBRemoving the software Roller rotating knob Tray Select keyUsing convenient copy functions Connecting the computerTroubleshooting and maintenance PreparationsMemo Memo For users in the USA Sharp Electronics Corporation AR-FX13 For users in the USA Important safety instructions IntroductionFCC Notice to users Sharp Electronics CorporationTable of Contents Appendix Memory transmission mode Using the Rspf p.52Direct transmission mode Using the document glass p.53Dialing methods Sending a faxSending a fax to multiple destinations Broadcasting p.71 Selecting the reception mode p.63Storing a fax job while another job is in progress List of FAX Functions RX Data TransferNever Prints Middle OFF Memory Poll Mode Selecting Settings for the Function Press the Mode Select key to select fax modeSelect a setting or enter information Press the Menu keyConnections Connecting the Telephone Line CordOnline Manual on the CD-ROM Final Preparations Connecting Other DevicesComments Initial Settings Part NamesLook AT the FAX Operation Panel Initial Settings Using the Arrow Keys Adjusting the Beep VolumeAdjusting the Ringing Volume 18RINGER VolumePress the key or key to set the ringer volume 4USER ProgramSetting the Length of Alarm Beeps 17BEEP Length19BEEPER Volume Press the key or key to set the alarm volumeFAX Setup HOW to Enter CharactersEntering Your Name and FAX Number 2ENTRY Mode3OWN Passcode SET Press the Enter key Press the Menu key Setting the Date and Time2DATE&TIME SET 1TIME Format 23DATE&TIME FormatPress the key or key to select 112HOUR or 224HOUR 2DATE Format Press the key or key to select the display order5DAY Light Saving Daylight Saving Time SettingPress the key or key to select 1ON or 2OFF Memory transmission the Memory indicator is lit Selecting the Transmission ModeDirect transmission the Memory indicator is off Selecting the Reception Mode # of Rings Auto Press a numeric key to select the number of ringsSelecting the Reception Paper Size # of Rings Manual25TRAY Selection Setting the Tray SelectionPress the key or key to select the tray selection 20DIAL Mode Setting the Dial ModePress the key or key to select the dial mode When the line is busy Setting the Number of Recall Times8RECALL Times Busy When a communication error occurs 9RECALL Times ERR10RECALL INT. Busy Setting the Recall IntervalPress the numeric keys to select the recall interval 11RECALL INT. ERR Setting the Index Function 22INDEX PrintPress the key or key to select the transmission resolution Setting Resolution Priority3RESO. Priority Setting UP the Machine for USE with a PC Modem 15FAX Signal RCVUsing the Remote Reception Function 14REMOTE ReceptionPress a numeric key to enter the Fax Remote Number 13FAX Remote NumberPress the Menu key 21DISTINCTIVE Ring Distinctive RingingPress the key or key to select a ringing pattern Storing Numbers for Automatic Dialing Storing numbersEnter the fax number with the numeric keys 1FAX NumberEnter the name of the destination with the numeric keys Press the key or key to select a Chain Dial settingTo select the communication speed 2CLEAR Press the Menu key a number of times until you exitStoring Numbers Under Group Keys 3GROUP KEYEnter a name for the Group Key with the numeric keys Enter Characters1FAX # Enter the numbers that you wish to delete 2ENDUsing the Machine with AN Answering Machine 6A.M. ModeQuiet Detect Time 1QUIET Detect TimeIf Quiet Detect Time is not working properly Answering Machine Backup2AUTO Receive Size and Weight When using the RspfWhen using the document glass Originals Suitable for FaxingUnsuitable Originals Setting the Original Adjust the original guides to the width of your originalsSending Originals There are two ways to send the faxMark Gently close the RspfPress the Start key Press the # keyOptional Transmission Settings Original Size1DOC. Glass Size Press the key or key to select the original sizeResolution ContrastCover Sheet 1COVER Sheet SET2TX Message SET Message FunctionPress the key or key to select a message TWO-SIDED Original Transmission Function Place the originals in the RspfDialing and Transmitting Direct Keypad DialingRapid KEY Dialing Speed DialingChain Dialing Normal Dialing Using the Speaker KEYDial the fax number of the receiving machine Redialing Using the Search KEYPress the REDIAL/PAUSE key Press the Start key If the Memory Becomes Full While Scanning AN Original Canceling Deleting a Stored FAX JOB3MEMORY Status Using Auto Mode Using MAN. ModeUsing A.M. Mode Receiving FaxesOptional Reception Settings Sided RX Press the key or key to select 1ON or 2OFFReceive Reduce 16RCV ReduceWhen Using Manual Sending and Receiving Memory Substitute Reception into Memory0RX Data Transfer Data Transfer2FAX Number 1DATA Transfer 1YESTransmission Reservation Broadcasting Press the Broadcast keyBroadcasting using a Group key Press the appropriate Group keyPolling 8POLLING ModePolling Serial Polling 9SERIAL Poll ModePress the Menu key Press the Enter key 7MEMORY Poll Mode Setting up polling transmissionPolling Transmission Memory Polling Adding a original to polling memory Deleting originals from polling memoryRestricting Polling Machines Polling Security Press the Menu key Press the key or Key To select 1ON1ON 12SECURITY Select4PASSCODE # Mode Press the key or key to select 1SET and press the Enter keyTimer Operations 1TIMER ModePress the key or key to select 1SET Enter the time at which transmissionCanceling a Timer Transmission JOB 5ANTI Junk FAX Anti Junk FAX1ANTI Junk Select To store junk fax numbers, use the following procedure To clear junk fax numbers, use the following procedure Operation in COPY, PRINTER, SCANNER, and FAX Modes Troubleshooting Printing OUT ReportsPasscode List User Program List 6AUTO Listing Activity Report Auto ListingPress the key or key to select 1ON and press the Enter key Printing Transaction Reports 7PRINT SelectionTroubleshooting → Replace the TD cartridgeAudible Signals Messages and SignalsDisplay Messages Specifications AppendixIndex Rspf Fax setup Storing/settingsFaxes, sending and receiving Special functionsMemo Memo Memo Canada Avis Pour NOSAR-FX13 AR-NB2 a Network Expansion KITSafety Standards Introduction Trademark acknowledgmentsContents Software CD-ROM Disc PCL6 and PCL5e printer driverPS printer driver PPD driver\Sadmin\Documents\EnglishA Sharpdesk CD-ROMs for WindowsWindows Macintosh Operating systemMac OS 9.0 to PPD driverConnecting to a Network Status buttonAdditional user programs for Print mode Program Settings factory Program nameExplanation NumberSetup in a Windows Environment Click the Printer Driver buttonWindow confirming installation of the display fonts If you are using WindowsFollow the on-screen instructions Printer name windowInstalling the Printer Status Monitor p.15 Click the Close buttonSharing the Printer Using Windows Networking Your operating systemIf you are using Windows Vista Click the Close button in the windowStep If the shared printer does not appearClick the Printer Status Monitor button Click the Close button in the window of stepInstalling the PS Display Fonts Using the PPD File Operating system PPD file pathConfiguring the Printer Driver Status, click the Auto Configuration buttonClick the Continue button V10.1.5 V10.2.8 V10.3.9 V10.4Double-click the Printer Setup Utility icon Click the Install buttonClick Add Configure the printer driver Select AppleTalkSelect the machine configuration MAC OS 9.0 Click the Setup button followed PPD file is installedIf the above dialog box does not Appear and you return toAR-NB2 a AR-NB2 a Warranty Trademark Acknowledgments IntroductionContents Before Using the Network Scanner Function Click Help under the menu frame Open the Web browser on your computerClose the Web Admin Mode Menu frameSystem Information Scan ManagementScan Mode settings When you have finished selecting the settings, click SubmitDescription Default setting Click Add below the scan listStoring destinations for Scan to E-mail DescriptionFTP destination information Storing destinations for Scan to FTPScan to Desktop destination information Storing destinations for Scan to DesktopStoring Groups Scan to E-mail For the settings, see the following tableStoring a group of destinations Editing and deleting programmed transmission destinations Click Destination in the menu frame of the WebPasswords p.16 Clock AdjustQuick Setup p.15 Services p.15Configure the Advanced Setup settings Click Network Scanning in the menu frameSelect the transmission methods that you wish to use Set a limit for the size of image filesConfiguring SMTP, DNS and Ldap server settings Configuring Smtp and DNS server settingsConfigure the required parameters for that server Enter the required information in SMTP, DNS and LdapEnter passwords in User Password and Admin Password When you have completed all entries Click SubmitPress the Start key to begin scanning Clear keySending an image by entering an e-mail address manually Press the Mode Select key to select scanner modeSelect Input Address and press the Enter key Enter search characters and press the Enter key Search characters willImage Orientation and Standard Original Loading Orientation Scanning resultProblem Cause and solution Viewer program used by the recipient does not supportFormat of the received image data Destination was selectedResolution Error Code SolutionImportant Points When Using Scan to E-MAIL Text original a Photo original BChecking the IP Address Status buttonSharpdesk CD-ROM for Windows Network Scanner Tool Sharp Twain AR/DM Twain driverUsers Guides for Software Programs Double click the CD-ROM icon Click the start button and then click My ComputerFollow the instructions on the screen Double click Add or Remove Programs Click Control Panel in the start menuSharpdesk CD-ROM for Windows Specifications AR-NB2 a for network scanner Network expansion kit Online Manual Introduction Trademark AcknowledgmentsHow to use the online manual How to Control the Online ManualUsing Bookmarks How to Print Out This ManualContents Troubleshooting Wish to print Basic printingPrinter. If you need to change any print Cancel a print job When Paper Source is set to Auto SelectIf the tray runs out of paper during printing Click the Start button, select Settings On Windows 98/Me, click the Setup tabPanel Click Printers and Other Hardware, and thenPrinter driver settings Machine imageTwo-sided printing Print data Printing result Sided Book Sided TabletPamphlet style Printing result Print data Right Turning PamphletPrinting multiple pages on one Fitting the printed image to the paper Rotating the print image 180 degrees Printing a watermark How to Print a WatermarkPrint sample Printing text in black Printing text and lines/graphics in blackPrinting lines and vector graphics in black Before using the Printer Status Monitor Printer utilitiesUsing the printer utilities Using the printer utilitiesStarting up the printer utilities Changing the Printer Status Monitor settings Change the Printer Status Monitor settings as desiredRight-click the Printer Status Monitor icon On the task bar, and select Preferences fromChecking the printer status On the task bar, and select SharpStatus from the pop-up menu Click the Detail buttonMake sure that the correct printer is selected Configure print settings That you wish to printClick the Print button When Paper Feed is set to Auto Select How to access the Web page and view help About the Web pagesAbout the Web pages for users 2System InformationAdvanced job settings Directly printing a file in a computerConfiguring the printer condition settings How to configure the settings 3SettingsPrinter condition setting menu Condition Settings Default SettingsPrinter condition settings Default SettingsPCL Settings PostScript Settings About the Web pages for the administrator Click Passwords in the menu frame Admin PasswordPassword SubmitMail print function Setting up the E-mail print functionClick Print Port in the menu frame Using the E-mail print function CopiesTwo-sided print File typeConfiguring a setting in the key operator programs Key operator programsInterface settings Key operator programsInformation setup Smtp setupClick Services in the menu frame Click Information in the menu frameStatus message setup Click Status Message in the menu frameClick Submit to store the entered information Destination addresses and time scheduleClick Alerts Message in the menu frame Alerts message setupEnter the destination addresses Troubleshooting Check the connectionsWindows Removing the softwareMacintosh Mac OS 9.0 to Printer specifications Network expansion kit memory*2Printer driver specifications PPDPrinter driver specifications Ropm Index Numerics