Problems During Setup of the Software | Sony AR-208S guide

PROBLEMS DURING SETUP OF THE SOFTWARE

If the software does not install correctly, check the following items on your computer. To remove the software, see "Removing the software" (p.69).

MFP driver cannot be installed (Windows 2000/XP)

If the MFP driver cannot be installed in Windows 2000/XP, follow these steps to check your computer's settings.

1 Click the "start" button and then click "Control Panel".

In Windows 2000, click the "Start" button, select "Settings", and then click "Control Panel".

2 Click "Performance and Maintenance", and then click "System".

In Windows 2000, double-click the "System" icon.

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Click the "Hardware" tab and then click the "Driver Signing" button.

Check "What action do you want Windows to take?" ("File signature verification" in Windows 2000).

If "Block" has been selected, it will not be possible to install the MFP driver. Select "Warn" and then install the MFP driver as explained in "INSTALLING THE SOFTWARE".

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Sony AR-208S operation manual Problems During Setup of the Software, MFP driver cannot be installed Windows 2000/XP

Contents

AR-208S AR-208D Checks Passports Drivers licenses For users in the USA Contents User Settings Important points when selecting an installation site Do not install your machine in areas that are20 cm 10 cm Environmental Information Software LicenseTrademark acknowledgements For users in the USA For users in Canada Safety Precautions Online Manual on the accessory CD-ROM Using the manualIntroduction Conventions used in this manual and online manual Enhanced copying features Main FeaturesHigh-speed laser copying High-quality digital image LCD panel displays messages Laser printer functionColor scanner function Part Names Preparations AR-208S Operation panel 100% 5x11 Display Power on Power on and OFF Power save modes Power offPreheat mode Auto power shut-off mode For best results, use only Sharp recommended paper Paper Follow these guidelines when using special papers Loading the Paper TraySpecial papers Gently push the paper tray back into the machine Important points when inserting paper in the bypass tray Bypass Feed including special paperEnvelopes Open the bypass tray and extend the tray Loading paper in the bypass trayPress the Tray Select key to select the bypass tray Print face Follow these steps to change a trays paper size setting Changing a Trays Paper Size SettingSelect the tray, and then press Press the Menu key Normal Copying Using the document glassCopying books or originals with folds or creases This chapter explains basic copying functions Select the number of copies and any other copy settings, Using the RspfDocument feeder tray without trying To force them Original output tray extension Originals that cannot be used in the RspfCapacity of paper output tray Paper output tray extension Selecting the Tray Setting the number of copiesPress the Tray Select key Press the numeric keys to set the number of copies Making a Copy Darker or Lighter Fine adjustment of the ratio Selecting a preset ratioREDUCTION/ENLARGEMENT/ZOOM Copy will be delivered to the paper output tray AR-208D only Automatic TWO-SIDED Copying Using the document glass AR-208D only Press the Enter key Place the originals in the RSPF. p.21 When all originals have been scanned, press the key Sort CopySort appears and then press Place the originals. p.21 If the memory becomes fullOffset function during sort copy Copying Multiple Originals Onto a Single Sheet of Paper 1 copy2IN1 appears and then press ORIG. Size Enter Copy is delivered to the paper output tray Place the originals. p.21 Press the E-SORT/SP.FUN key until Margin shift Creating Margins When CopyingPlace the originals Press the E-SORT/SP.FUN key until Margin Shift appears and then press Margin Shift on OFF MFP driver SoftwareSharpdesk Button Manager Hardware and software requirements Before InstallationWindows 98, Windows Me, Windows 2000 Professional*5 Windows XP*5, Windows Vista*5 Double-click the setup icon Installing the Software Follow the on-screen instructions Select Connected to this computer and click the Next button Installing the Software This completes the installation of the software When installing is finished, click the Close button Connecting a USB cable Select Connected via the network and click the Next button Using the machine as a shared printer Click the Add Network Port button You will return to the window of . Click the Close buttonWindows Vista, the Add Network Port button does not appear Setting UP Button Manager Windows XP/VistaWindows Vista, select Properties from the Organize menu Installing the Software Select Sharp AR-XXXX and click the Properties button Windows 98/Me/2000 Select Sharp Button Manager T Send to this application User programs p.58 System requirements for USB 2.0 Hi-Speed mode Basic Procedure for Printing Using the Printer ModeCanceling a print job Make sure that paper is loaded in the tray Using the Scanner Mode Scanning Using the Keys on the MachineScanning from the operation panel of the machine Scanning from Your Computer Operation in COPY, PRINTER, and Scanner ModesButton Manager scan menu HOW to USE the Online Manual Viewing the online manualClick to read the online manual User Programs Copy mode Except the Start key Can be used Use this setting to select Power shut-off mode, no keysLayout patterns When enabled, this function Job in printer mode Or increase when held down Use this setting to setYou can prevent settings from This sets the volume of beep Be adjusted separately for This is used to adjustFactory default setting To the factory default settings OFF Print mode Selecting a Setting for a User Program Change the setting of the selected itemPress the Menu key and then press the Enter key Base setting beep Base settingsOne beep Invalid key beep Display Messages Indication Cause and remedy Lamp indicator Display Error Toner cartridge is not installedIndicator Steadily Service by an authorized Sharp Troubleshooting the Machine Paper Paper is outside of the specified Size and weight range Problem Cause and solution Misfeed occurPaper is not loaded properly Paper misfeed Memory FULL, Press Start to Machine is in auto power shut-off MFP driver cannot be installed Windows 2000/XP Problems During Setup of the SoftwareClick Performance and Maintenance, and then click System Click the start button and then click Control Panel Click the icon beside Universal Serial Bus controllers Plug and play screen does not appear Removing the software Install the software as explained in InstallingClick the icon beside Other Devices Misfeed Removal Misfeed in the paper feed area Misfeed in the fusing area See B Misfeed in the fusing area p.71 Lower the fusing unit release leverMisfeed in the transport area Open the front cover Document feeder cover Rspf jam release lever Misfeed in the Rspf Toner Cartridge Replacement Cartridge out while pressing the lock release lever Gently pull the tonerToner cartridge lock release lever Or 5 times Shutter Toner seal LockUnlock Scan Head Locking Switch Maintenance Required Checking the Total CountPress the key or key to display the count of each function Wipe the cabinet with a soft, clean cloth Cleaning the MachineCabinet Document glass and the back side of the Rspf Transfer charger Facsimile Expansion KIT AR-FX13 System ConfigurationNetwork Expansion KIT AR-NB2 a PS3 Expansion KIT AR-PK1N Interface cable Using the AR-D33 with the printer functionUSB interface cable Please purchase the appropriate cable for your computer Specifications Resolution Fusing systemPower supply Power consumption Printer Function Scanner Function Weight Paper weightSheet paper feed unit AR-D33 Paper size Material Safety Data Sheet Hazards Identification Exposure Controls / Personal Protection Transport Information Msds No. F-31601 Not toxic to aquatic organisms Dust explosion, like most finely divided organic powders Date Issued Nov.01 Msds No. F-31601 Index Symbols Problems during setup Power switchMisfeed removal Normal copying System configuration System requirements for USB Ready indicatorRemoving the software Roller rotating knob Tray Select key Connecting the computer Using convenient copy functionsTroubleshooting and maintenance Preparations Memo Memo For users in the USA Sharp Electronics Corporation AR-FX13 For users in the USA Introduction Important safety instructions Sharp Electronics Corporation FCC Notice to users Table of Contents Appendix Using the Rspf p.52 Memory transmission modeDirect transmission mode Using the document glass p.53 Sending a fax Dialing methods Selecting the reception mode p.63 Sending a fax to multiple destinations Broadcasting p.71Storing a fax job while another job is in progress RX Data Transfer List of FAX Functions Never Prints Middle OFF Memory Poll Mode Press the Mode Select key to select fax mode Selecting Settings for the FunctionSelect a setting or enter information Press the Menu key Connecting the Telephone Line Cord ConnectionsOnline Manual on the CD-ROM Connecting Other Devices Final PreparationsComments Part Names Initial Settings Look AT the FAX Operation Panel Initial Settings Adjusting the Beep Volume Using the Arrow Keys 18RINGER Volume Adjusting the Ringing VolumePress the key or key to set the ringer volume 4USER Program 17BEEP Length Setting the Length of Alarm Beeps Press the key or key to set the alarm volume 19BEEPER Volume HOW to Enter Characters FAX Setup 2ENTRY Mode Entering Your Name and FAX Number3OWN Passcode SET Setting the Date and Time Press the Enter key Press the Menu key2DATE&TIME SET 23DATE&TIME Format 1TIME FormatPress the key or key to select 112HOUR or 224HOUR Press the key or key to select the display order 2DATE Format Daylight Saving Time Setting 5DAY Light SavingPress the key or key to select 1ON or 2OFF Selecting the Transmission Mode Memory transmission the Memory indicator is litDirect transmission the Memory indicator is off Selecting the Reception Mode Press a numeric key to select the number of rings # of Rings Auto # of Rings Manual Selecting the Reception Paper Size Setting the Tray Selection 25TRAY SelectionPress the key or key to select the tray selection Setting the Dial Mode 20DIAL ModePress the key or key to select the dial mode Setting the Number of Recall Times When the line is busy8RECALL Times Busy 9RECALL Times ERR When a communication error occurs Setting the Recall Interval 10RECALL INT. BusyPress the numeric keys to select the recall interval 11RECALL INT. ERR 22INDEX Print Setting the Index Function Setting Resolution Priority Press the key or key to select the transmission resolution3RESO. Priority 15FAX Signal RCV Setting UP the Machine for USE with a PC Modem 14REMOTE Reception Using the Remote Reception Function 13FAX Remote Number Press a numeric key to enter the Fax Remote NumberPress the Menu key Distinctive Ringing 21DISTINCTIVE RingPress the key or key to select a ringing pattern Storing numbers Storing Numbers for Automatic DialingEnter the fax number with the numeric keys 1FAX Number Press the key or key to select a Chain Dial setting Enter the name of the destination with the numeric keysTo select the communication speed Press the Menu key a number of times until you exit 2CLEAR 3GROUP KEY Storing Numbers Under Group Keys Enter Characters Enter a name for the Group Key with the numeric keys 2END 1FAX # Enter the numbers that you wish to delete 6A.M. Mode Using the Machine with AN Answering MachineQuiet Detect Time 1QUIET Detect Time Answering Machine Backup If Quiet Detect Time is not working properly2AUTO Receive When using the Rspf Size and WeightWhen using the document glass Originals Suitable for Faxing Unsuitable Originals Adjust the original guides to the width of your originals Setting the OriginalSending Originals There are two ways to send the fax Gently close the Rspf MarkPress the Start key Press the # key Original Size Optional Transmission Settings1DOC. Glass Size Press the key or key to select the original size Contrast Resolution 1COVER Sheet SET Cover Sheet Message Function 2TX Message SETPress the key or key to select a message Place the originals in the Rspf TWO-SIDED Original Transmission Function Direct Keypad Dialing Dialing and TransmittingRapid KEY Dialing Speed Dialing Normal Dialing Using the Speaker KEY Chain DialingDial the fax number of the receiving machine Using the Search KEY RedialingPress the REDIAL/PAUSE key Press the Start key Canceling Deleting a Stored FAX JOB If the Memory Becomes Full While Scanning AN Original3MEMORY Status Using MAN. Mode Using Auto ModeUsing A.M. Mode Receiving Faxes Sided RX Press the key or key to select 1ON or 2OFF Optional Reception Settings 16RCV Reduce Receive Reduce When Using Manual Sending and Receiving Substitute Reception into Memory Memory Data Transfer 0RX Data Transfer2FAX Number 1YES 1DATA Transfer Transmission Reservation Press the Broadcast key Broadcasting Press the appropriate Group key Broadcasting using a Group key 8POLLING Mode PollingPolling 9SERIAL Poll Mode Serial PollingPress the Menu key Press the Enter key Setting up polling transmission 7MEMORY Poll ModePolling Transmission Memory Polling Deleting originals from polling memory Adding a original to polling memory Press the Menu key Press the key or Key To select 1ON Restricting Polling Machines Polling Security1ON 12SECURITY Select Press the key or key to select 1SET and press the Enter key 4PASSCODE # Mode 1TIMER Mode Timer OperationsPress the key or key to select 1SET Enter the time at which transmission Canceling a Timer Transmission JOB Anti Junk FAX 5ANTI Junk FAX1ANTI Junk Select To store junk fax numbers, use the following procedure To clear junk fax numbers, use the following procedure Operation in COPY, PRINTER, SCANNER, and FAX Modes Printing OUT Reports Troubleshooting Passcode List User Program List Activity Report Auto Listing 6AUTO ListingPress the key or key to select 1ON and press the Enter key 7PRINT Selection Printing Transaction Reports → Replace the TD cartridge Troubleshooting Messages and Signals Audible SignalsDisplay Messages Appendix Specifications Index Rspf Storing/settings Fax setupFaxes, sending and receiving Special functions Memo Memo Memo Avis Pour NOS Canada AR-FX13 Network Expansion KIT AR-NB2 a Safety Standards Trademark acknowledgments Introduction Contents PCL6 and PCL5e printer driver Software CD-ROM DiscPS printer driver PPD driver Sharpdesk CD-ROMs for Windows \Sadmin\Documents\EnglishA Operating system Windows MacintoshMac OS 9.0 to PPD driver Status button Connecting to a Network Program Settings factory Program name Additional user programs for Print modeExplanation Number Click the Printer Driver button Setup in a Windows Environment If you are using Windows Window confirming installation of the display fontsFollow the on-screen instructions Printer name window Click the Close button Installing the Printer Status Monitor p.15 Your operating system Sharing the Printer Using Windows Networking Click the Close button in the window If you are using Windows VistaStep If the shared printer does not appear Click the Close button in the window of step Click the Printer Status Monitor button Installing the PS Display Fonts Operating system PPD file path Using the PPD File Status, click the Auto Configuration button Configuring the Printer Driver V10.1.5 V10.2.8 V10.3.9 V10.4 Click the Continue button Click the Install button Double-click the Printer Setup Utility iconClick Add Select AppleTalk Configure the printer driver Select the machine configuration MAC OS 9.0 PPD file is installed Click the Setup button followedIf the above dialog box does not Appear and you return to AR-NB2 a AR-NB2 a Introduction Warranty Trademark Acknowledgments Contents Before Using the Network Scanner Function Open the Web browser on your computer Click Help under the menu frameClose the Web Menu frame Admin ModeSystem Information Scan Management When you have finished selecting the settings, click Submit Scan Mode settingsDescription Default setting Click Add below the scan list Description Storing destinations for Scan to E-mail Storing destinations for Scan to FTP FTP destination information Storing destinations for Scan to Desktop Scan to Desktop destination information For the settings, see the following table Storing Groups Scan to E-mailStoring a group of destinations Click Destination in the menu frame of the Web Editing and deleting programmed transmission destinations Clock Adjust Passwords p.16Quick Setup p.15 Services p.15 Click Network Scanning in the menu frame Configure the Advanced Setup settingsSelect the transmission methods that you wish to use Set a limit for the size of image files Configuring Smtp and DNS server settings Configuring SMTP, DNS and Ldap server settingsConfigure the required parameters for that server Enter the required information in SMTP, DNS and Ldap When you have completed all entries Click Submit Enter passwords in User Password and Admin Password Clear key Press the Start key to begin scanning Press the Mode Select key to select scanner mode Sending an image by entering an e-mail address manuallySelect Input Address and press the Enter key Search characters will Enter search characters and press the Enter key Scanning result Image Orientation and Standard Original Loading Orientation Viewer program used by the recipient does not support Problem Cause and solutionFormat of the received image data Destination was selected Error Code Solution Resolution Text original a Photo original B Important Points When Using Scan to E-MAIL Status button Checking the IP Address Network Scanner Tool Sharp Twain AR/DM Twain driver Sharpdesk CD-ROM for Windows Users Guides for Software Programs Click the start button and then click My Computer Double click the CD-ROM iconFollow the instructions on the screen Click Control Panel in the start menu Double click Add or Remove ProgramsSharpdesk CD-ROM for Windows Specifications AR-NB2 a for network scanner Network expansion kit Online Manual Trademark Acknowledgments Introduction How to Control the Online Manual How to use the online manualUsing Bookmarks How to Print Out This Manual Contents Troubleshooting Basic printing Wish to printPrinter. If you need to change any print When Paper Source is set to Auto Select Cancel a print jobIf the tray runs out of paper during printing On Windows 98/Me, click the Setup tab Click the Start button, select SettingsPanel Click Printers and Other Hardware, and then Machine image Printer driver settings Print data Printing result Sided Book Sided Tablet Two-sided printing Printing result Print data Right Turning Pamphlet Pamphlet style Printing multiple pages on one Fitting the printed image to the paper Rotating the print image 180 degrees How to Print a Watermark Printing a watermarkPrint sample Printing text and lines/graphics in black Printing text in blackPrinting lines and vector graphics in black Printer utilities Before using the Printer Status Monitor Using the printer utilities Using the printer utilitiesStarting up the printer utilities Change the Printer Status Monitor settings as desired Changing the Printer Status Monitor settingsRight-click the Printer Status Monitor icon On the task bar, and select Preferences from On the task bar, and select Sharp Checking the printer statusStatus from the pop-up menu Click the Detail button Configure print settings That you wish to print Make sure that the correct printer is selectedClick the Print button When Paper Feed is set to Auto Select About the Web pages How to access the Web page and view help 2System Information About the Web pages for users Directly printing a file in a computer Advanced job settings Configuring the printer condition settings 3Settings How to configure the settings Condition Settings Default Settings Printer condition setting menu Default Settings Printer condition settings PCL Settings PostScript Settings About the Web pages for the administrator Admin Password Click Passwords in the menu framePassword Submit Setting up the E-mail print function Mail print functionClick Print Port in the menu frame Copies Using the E-mail print functionTwo-sided print File type Key operator programs Configuring a setting in the key operator programs Key operator programs Interface settings Smtp setup Information setupClick Services in the menu frame Click Information in the menu frame Click Status Message in the menu frame Status message setupClick Submit to store the entered information Destination addresses and time schedule Alerts message setup Click Alerts Message in the menu frameEnter the destination addresses Check the connections Troubleshooting Removing the software WindowsMacintosh Mac OS 9.0 to Network expansion kit memory*2 Printer specifications PPD Printer driver specifications Printer driver specifications Ropm Numerics Index