Table 6-1-1 Operator Alarms (5/5)

Message

Cause

 

Error Description

 

Solutions

 

 

 

 

 

 

Load *** Papers

The specified cassette

1)

No paper in MT?

Yes

Load papers in MT.

490: No paper in

has no paper or is

 

 

 

 

the MP Tray

removed. Or, the

2)

Does the Paper out sensor operate

No

Replace the Paper out sensor.

(*** = A4, B5 etc.)

cassette be ingused for

 

printing has no more

 

normally?

 

 

 

 

 

 

 

 

paper.

 

 

 

 

 

 

 

 

 

 

Load *** Papers

No paper in the

1)

No paper in the specified cassette?

Yes

Load papers in the specified cassette.

491~495: No

Cassette 1, 2, 3, 4 or 5

 

 

 

 

paper in the Tray

detected.

2)

Does the Paper out sensor operate

No

Replace the Paper out sensor of the

*

 

 

 

normally?

 

specified cassette.

(*** = A4, B5 etc.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace Belt

The belt counter has

1)

Is the error message displayed?

Yes

Check the belt life.

 

reached the life value.

 

 

 

 

 

 

2)

Does the error occur soon after Belt unit

No

Replace the Belt unit immediately or at

 

 

 

replacement?

 

the next maintenance.

 

 

 

 

 

 

Replace Fuser

The fuser counter has

1)

Is the error message displayed?

Yes

Check the fuser life.

 

reached the lifevalue

 

 

 

 

 

 

2)

Does the error occur soon after

No

Replace the Fuser unit immediately or

 

 

 

Fuser unit replacement?

 

at the next maintenance.

 

 

 

 

 

Job Offset Home

The Job offset assy

Does the Job offset assy operate normally?

Yes

Replace the Job offset sensor.

Error

does not operate or

 

 

No

Replace the Job offset motor or Engine

 

cannot detect the

 

 

 

home position.

 

 

 

board.

 

 

 

 

 

Running Short of

Running short of paper

Does only small mount of papers

Yes

Load papers.

Paper in Tray *

detected

(approx. 30 sheets or less) remain?

No

Check the Paper near end sensor.

 

 

 

 

 

 

 

 

 

Disc Operation

HDD cannot be written.

Is the operating procedure correct?

No

Confirm the procedure in the manual.

Error

 

 

 

Yes

Replace the HDD as it is broken.

 

 

 

 

 

 

 

 

 

 

41388601TH Rev.2

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Sony C9000 service manual 105, Operator Alarms 5/5