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• Yes
•Does the paper jam occur immediately after the printer is turned on?
• | Yes | Is the paper jammed at the in sensor, rear sensor or front sensor in the DUPLEX unit? | |
|
| Yes | Remove the jammed paper. |
▼ | No | Do the in sensor, rear sensor and front sensor in the DUPLEX unit operate properly? | |
• | |||
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| No | Replace the defective sensor. |
▼ | Yes | Check the cable connections at the in sensor, rear sensor and front sensor of the DUPLEX | |
• | |||
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| unit, or replace the DUPLEX unit board (V73 PWB). | |
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| Does the paper jam occur immediately after paper is fed into the DUPLEX unit? | |
• No |
|
•Yes Is the DUPLEX motor rotating?
No Replace the DUPLEX motor.
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• Yes Check gear engagement or replace the DUPLEX board (V73 PWB). Replace the DUPLEX unit.
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