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Self-diagnosis display

Your camcorder has a self-diagnosis display function. This function displays the current state of your camcorder as a 5-digit code (a combination of a letter and figures) on the screen or in the display window. If a 5-digit code is displayed, check the following list of codes. The last two digits (indicated by ss) differ depending on the state of your camcorder.

LCD screen, viewfinder or display window

C:21:00

 

Self-diagnosis display

 

• C:ss:ss

 

You can service your camcorder

 

yourself.

 

• E:ss:ss

 

Contact your Sony dealer or local

 

authorized Sony facility.

 

 

Five-digit display

Cause and/or Corrective Actions

C:04:ss

• You are using a battery pack that is not an “InfoLITHIUM”

 

battery pack.

 

c Use an “InfoLITHIUM” battery pack (p. 20, 242).

C:21:ss

• Moisture condensation has occurred.

 

c Remove the cassette and leave your camcorder for at least

 

one hour to acclimatize (p. 247).

C:22:ss

C:31:ss

C:32:ss

•The video heads are dirty.

cClean the heads using the Sony V8-25CLD cleaning cassette (optional) (p. 248).

•A malfunction other than the above that you can service has occurred.

cRemove the cassette and insert it again, then operate your camcorder.

cDisconnect the mains lead of the AC power adaptor or remove the battery pack. After reconnecting the power source, operate your camcorder.

E:20:ss

E:61:ss

E:62:ss

•A malfunction that you cannot service has occurred.

cContact your Sony dealer or local authorized Sony service facility and inform them of the 5-digit code. (example: E:61:10)

If you are unable to rectify the problem even if you try corrective actions a few times, contact your Sony dealer or local authorized Sony service facility.

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