Troubleshooting

Please check the following before contacting your Sony dealer.

Symptom

Cause/Remedy

 

 

The power cannot be turned on.

• Battery pack charge is low. t Replace the battery pack.

 

• The AC adaptor is disconnected. t Connect the AC adaptor.

The unit will not operate even if the power

• Moisture condensation has occurred. t Turn off the power, remove the battery

has been turned on.

pack and disconnect the AC adaptor. Reinstall the battery pack or connect the

 

AC adaptor after about one minute and turn on the power. Then if there is a

 

cassette in the unit, remove the cassette and keep the cassette lid open, power

 

on the unit and leave it on for more than one hour.

 

• The cassette is not inserted straight. t Insert it straight.

The cassette cannot be inserted.

• There is moisture condensation on the head drum. t Keep the cassette lid

 

open and turn the power on. Then, wait more than one hour.

 

• The cassette is not inserted straight. t Insert it straight.

 

 

It takes time to eject the cassette.

This is not a malfunction. t This unit ejects the cassette slowly to protect the

 

tape.

 

 

No picture.

The video heads are dirty. t Clean the video heads using the supplied cleaning

 

cassette.

Noise appears on the screen.

• A damaged cassette is inserted. t Insert an other cassette.

 

• The video heads are dirty. t Clean the video heads using the supplied

 

cleaning cassette.

 

 

No picture via the DV jack.

Reconnect the i.LINK cable (DV cable) (not supplied).

 

 

The audio is noisy.

A damaged cassette is inserted. t Insert an other cassette.

 

 

Pause is released automatically.

Pause mode is automatically released to protect the tape.

 

 

Duplication does not function.

Check the STOP/CAUTION No. and the warning messages displayed on the

 

LCD monitor. Take the appropriate action (See page 72 (GB)).

 

 

Audio dubbing does not function.

You are trying to dub the sound on a DV-formatted tape. t You can dub the

 

sound only on a DVCAM-formatted tape. Use a DVCAM-formatted tape (See

 

page 74 (GB)).

 

 

A menu is not available.

• If you have set the DVCAM/DV select switch to DV, some menus will be

 

disabled. t Set the DVCAM/DV select switch to DVCAM (See page 29 (GB)).

 

• Some menus are only available in the EE mode or playback mode. t Set the

 

unit to the EE mode or playback mode.

 

• Some TC/UB SET menu items are available only if you have set TC MAKE to

 

PRESET. t Set TC MAKE to PRESET.

Maintenance 7 Chapter

Chapter 7 Maintenance

93 (GB)