Star Micronics NX-2415II user manual IProbable Cause

Models: NX-2415II

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IProbable Cause

Printer test works, but printer does not print when attached to computer

IProbable Cause

I Action

I

Printer cable has a problem.

Make sure that the printer cable is correctly

 

 

connected at both ends, printer and com-

 

 

puter.

 

Problem with the application Refer to your application program manual. program.

Printer sounds the audible alarm

\Probable CauseI Action

This might indicate an error Check the status of the control panel indica-

or normal operation.

tors and see “Conditions indicated by beep

 

tones” in Chapter 4.

Selected pitch or font is being changed

]Probable Cause

I Action

 

Set your printer in Font/Pitch lock. See

 

“Pitch lock mode” and “Font lock mode” in

 

Chapter 4.

Printer does not feed paper

Probable Cause

Action

Paper is jamming.

Remove all forms and pieces of paper.

Adjustment lever is set in- Check the setting of the adjustment lever.

correctly.

See “Adjusting the printing gap” in Chapter

 

3.

Releaseleveris setincorrectly. Check the setting of the release lever. This lever must be set to the back for cut-sheet

 

forms (.~ ), and forward for fanfold forms

 

( ~).

\Fanfold form isparked.

Unpack the fanfold paper.

48

Page 57
Image 57
Star Micronics NX-2415II user manual IProbable Cause