Sharp MX-M620U, MX-M700N, MX-M550U 3-13, Troubleshooting finisher/saddle stitch finisher problems

FINISHER AND SADDLE STITCH FINISHER

Troubleshooting finisher/saddle stitch finisher problems

Check the list below before calling for service.

	Problem				Check	Solution or cause
Stapling		position is
not			correct		Stapling position not set properly?	Check the stapling position setting. (See page
(including			saddle			3-4.)
stitch).
					Are any finisher/saddle stitch finisher	Close all covers. (See step 7 on page 3-7and
The	finisher/saddle				covers open?	step 7 on page 3-11.)
stitch	finisher			does	Message indicating need to remove paper	Remove all remaining paper from the stapler
not operate.						compiler. (For the stapler compiler, see "Part
					from the stapler compiler displayed?
						names" on page 3-2.)
					Message to check the staple unit	Remove jammed staples. (See pages 3-9 and
					displayed?	3-10.)	3
						Replace the staple cartridge. (See pages 3-7
					Message to add staples displayed?	and 3-8.) Check that a staple cartridge has
Stapling		cannot be				been installed. (See pages 3-7 and 3-8.)
performed (including					Different sizes of paper mixed together?	Stapling cannot be performed on mixed paper
saddle stitch).						sizes.
						The quality and type of some papers may
					The paper is badly curled.	cause bad curling that prevents stapling.
						Take the paper out of the tray or bypass tray,
						turn the stack over, and reload it.
						Saddle stitch is not possible on heavy paper.
Saddle stitch cannot					The paper type of the selected paper tray	However, when cover insertion is selected,
be selected.					is set to heavy paper.	saddle stitch is possible on a single sheet of
						heavy paper inserted for use as a cover.
The	punch			hole	The punch function is not set to the correct	Check the allowed hole punch positions. (See
positions		are		not
					punch positions.	page 3-5.)
correct.*
					Message to check the punch module	Dispose of punch scraps. (See page 3-10.)
					displayed?
					Mixed paper sizes.	Punching is not possible when different paper
						sizes are mixed together.
Cannot be punched.*
						The quality and type of some papers may
					The paper is badly curled.	cause bad curling that prevents punching.
						Take the paper out of the tray or bypass tray,
						turn the stack over, and reload it.
* When a hole punch module is installed

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