Sharp MX-M700U, MX-M700N, MX-M550U 2-33, Troubleshooting, Problem, Check, Solution or cause

TROUBLESHOOTING

Problem

Check

Solution or cause

The paper size and paper type have not

Be sure to set the paper size and paper type

when using special size or special type papers.

been set.

Paper

from

the

(Page 2-14)

bypass

tray

The number of sheets placed on the bypass

Do not place more than the maximum number of

misfeeds.

tray exceeds the maximum number.

sheets.

The bypass guide is not adjusted to the

Adjust the bypass guide to the size of the loaded

size of the loaded paper.

paper.

Printing

stops

If too many pages collect on the output

tray, the tray full sensor activates and

Remove the paper from the output tray.

before

the

job is

stops printing.

finished.

The paper tray is out of paper.

Load paper. (Page 2-2)

Smudges on printed

Does a message appear indicating the

Please contact the your dealer as soon as

sheets

need for maintenance?

possible.

The displayed paper

When loading paper, if you change the paper

size from an AB size to an inch size, or from an

size or

paper

type

The correct paper size or paper type is

inch size to an AB size, or change the paper

does not match the

not set in the paper tray settings of the

type, be sure to set the new paper type

as

loaded paper size or

system settings.

explained in "Setting the paper type and paper

paper type.

size" (see page 2-14).

When printing on a

When using a special size of paper, set the

special

size

of

The paper size setting is not set

correct paper size as explained in "Setting the

paper,

part

of

the

correctly in the paper tray settings of the

paper type and paper size" on page 2-14.If the

printed

image

is

system settings.

paper size setting is not correct, part of the image

missing.

may be cut off or the image may not be printed.

When printing on a

When using a special size of paper,

set

the

special size of paper

correct paper size as explained in "Setting the

using

the

bypass

The paper size is not set correctly in the

paper type and paper size" on page 2-14.If the

tray,

part

of

the

special size settings for the bypass tray.

paper size setting is not correct, part of the image

printed

image

is

may be cut off or the image may not be printed.

missing.

Is

paper

other

than

SHARP-

Use SHARP-recommended paper. (Page 2-22)

recommended paper being used?

Do not use curled or crimped paper. If you will

not use the paper for a long time, remove the

Paper curled or damp?

paper from the tray and store it in the wrapper in

a cool and dark location so that it will not absorb

moisture.

Is

the paper

curled

and

does

it

Paper may be curled when output depending on

the paper type and quality.

frequently

misfeed

in

the finisher

or

In some cases turning the paper over in the tray

Paper

misfeeds

saddle stitch finisher?

will reduce misfeeding due to curling.

frequently.

Remove the paper

from the

paper

Multiple

sheets

of

paper

fed

tray or the bypass

tray, fan the paper

simultaneously?

as shown

in

the

illustration,

and

then load it again.

The

paper

in

the

tray

is not

stacked

Make sure that the paper in the paper tray is

stacked evenly. If the stack is not even, paper

evenly.

misfeeds will occur.

2

2-33