Manuals / Sharp / Computer Equipment / All in One Printer

Sharp MX-M620N, MX-M700N 2-26, Misfeed in the paper feed area, Misfeed in paper tray 1 - tray

Models: MX-M620U MX-M550N MX-M700U MX-M620N MX-M550U MX-M700N

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Page 56

Misfeed in the paper feed area

MISFEED REMOVAL

Misfeed in the paper feed area

NOTE

Be sure to follow the misfeed removal sequence. Do not pull the tray out immediately as the misfeed may have occurred with paper partially fed out of the tray. Open the left cover and see if there is misfed paper first (steps 1 and 2). If you open the tray without checking, the partially fed paper may tear and leave torn pieces in the machine, increasing the difficulty of removal.

■ Misfeed in paper tray 1 - tray 2

1 Remove the duplex unit.

Grasp the finger hold and gently open the unit.

2 Remove the misfed paper.

Turn roller rotating knob A in the direction of the arrow to remove the misfed paper.

Roller rotating knob A

NOTE

A misfeed may occur inside the compartment, so please check the entire compartment carefully.

3 If misfed paper is not found in step 2, pull out paper tray 1 - tray 2 and remove the misfed paper.

Grasp the finger hold and gently open the unit. Pull the tray all the way out until it stops.

●If paper is misfed in tray 1 (left-side tray)...

Lift the paper guide and remove the misfed paper.

Be sure to replace the paper guide in its original position after removing the paper.

●If paper is misfed in tray 2 (right-side tray)...

When using tray 2, check the paper transfer unit inside the tray and remove any misfed paper.

4 Gently close paper tray 1 - tray 2.

Push the tray all the way back in.

5 Gently close the duplex unit.

After closing, confirm

that the misfeed message has been cleared and the normal display appears.

2-26

Image 56

Sharp MX-M620N, MX-M700N 2-26, Misfeed in the paper feed area, Misfeed in paper tray 1 - tray, Remove the misfed paper

Contents

BEFORE USING FUNCTIONS5-1 MACHINE MAINTENANCESPECIFICATIONS DIGITAL MULTIFUNCTIONAL SYSTEMFor a complete electrical disconnection, pull out the main plug Trademark acknowledgments Page Part 1 General Information Page Warranty OPERATION MANUALSINSTALLATION REQUIREMENTS CAUTIONS BATTERY DISPOSALLaser Information CAUTIONSCONTENTS CHAPTER BEFORE USING THE PRODUCTCHAPTER MANAGING THE MACHINE CHAPTER 3 PERIPHERAL DEVICESMACHINE MAINTENANCE FOR CHAPTERCONVENIENT COPY FUNCTIONS COPYINGBEFORE USING THE PRODUCT CHAPTERThe meaning of R in original and paper size indications INTRODUCTIONOriginal and paper sizes MAIN FEATURES Exposure AdjustmentsSort 2-sided CopyMAIN FEATURES Reduction / EnlargementSee page EraseMAIN FEATURES When you have a very large number of originals, theJob Build See page2010/APR/4 MAIN FEATURESTab Copy Card ShotCONFIDENTIAL MeetingMAIN FEATURES Offset modeMAIN FEATURES Inserter modeSaddle stitch Hole punchingEnergy saving features MAIN FEATURESPreheat mode Auto power shut-off modePART NAMES AND FUNCTIONS 1-10Exterior 9 Power switch See page 1-17 Turns the power on and off1-11 Interior16 Fusing unit 19 Main power switch See page1-12 Other optional equipmentPART NAMES AND FUNCTIONS Network expansion kit MX-NBX11-13 Operation panel2 Mode select keys and indicators IMAGE SEND key/LINE indicator/DATA indicatorUsing the touch panel 1-14Touch panel Selecting a function1-15 Job status screen common to print, scan, fax and Internet fax2 Mode select key PART NAMES AND FUNCTIONS1-16 6 Display switching keysPART NAMES AND FUNCTIONS 3 PRINT JOB keyTURNING THE POWER ON AND OFF 1-17When the fax option is installed When the Internet fax option is installedAUDITING MODE Using the machine when the auditing mode is enabled3 When the copy job is finished, press the key LOGOUT key 1-18MANAGING THE MACHINE CHAPTERLOADING PAPER Identifying the traysLoading paper in paper tray 1 - tray 1 Pull out paper tray 1-tray2 Adjust the paper size guide to the paper Changing the paper size in paper tray 1 - tray3 Gently push tray 1-tray 2 into the machine 4 Set the paper typeLOADING PAPER 3 Push in the paper guide so that it locks into place5 Set the paper type and paper size Loading paper in paper tray Changing the paper size in paper tray1 Pull out paper tray 3 Gently push tray 3 into the machineLoading tabbed paper Loading transparency film1 Take out the tabbed paper guide 2 Pull out the tray and attach the guideSpecifications Loading paper in paper tray 5 optional large capacity tray AR-LC61 Pull the tray out until it stops 3 Push the tray firmly all the way into the machineLoading paper in paper tray 5 optional large capacity tray AR-LC7 Part namesSpecifications Operation button / IndicatorLoading paper in the AR-LC7 2 Place the paper on the paper table1 Pull the tray out until it stops 3 Push the tray firmly all the way into the machine5 This completes the procedure for loading paper in the bypass tray 2-10Loading paper in the bypass tray Loading tabbed paper in the bypass trayLOADING PAPER Important points when using the bypass tray2-11 2-12 LOADING PAPER2-13 More information on plain paperMore information on special media that can be used Paper that can be used for automatic two-sided printingSetting the paper type and paper size 1 Press the SYSTEM SETTINGS key2 Touch the PAPER TRAY SETTINGS key 3 Touch the TRAY SETTINGS key8 Touch the OK key in the size setting screen 2-15User type 9 Select output functions that can be used with the selected tray5 Touch the EXIT key to exit the programming/editing procedure 2-16Programming and editing paper types 1 Touchkey. the PAPER TYPE REGISTRATIONSetting the paper size when a special size is loaded 2-17Trays 3 and the bypass tray Inserter optionSYSTEM SETTINGS General procedure for system settings2 Touch the key of the desired item to display its setting screen 2-188 Touch the OK key 9 To exit the settings, touch the EXIT key 2-195 Touch the DATE FORMAT key 7 Touch the OK keyAbout the settings Default settingsPaper tray settings 2-202-21 1 Open the front cover 2 Remove the toner cartridge gently4 Insert the new toner cartridge 5 Push the cartridge in until it locks securely in placeSTORAGE OF SUPPLIES 2-22GENUINE SUPPLIES Proper storage Supply and ConsumablesMISFEED REMOVAL 2-23Misfeed removal guidance 1 Misfeed in the transport area, fusing area, and exit area See pageMisfeed in the transport area, fusing area, and exit area 2-241 Remove the duplex unit 2 Remove the misfed paper as shown in the illustrations below2-25 Misfeed in the duplex unit2 Open the cover of the duplex unit 3 Remove the misfed paper 4 Close the cover of the duplex unit2-26 Misfeed in the paper feed areaMisfeed in paper tray 1 - tray 2 Remove the misfed paper2-27 Misfeed in paper trayMisfeed in the tray 3 Open the lower cover on the left side of the machine2-28 Misfeed in the bypass tray1 Removetray. the misfed paper from the bypass 3 Gently close the side cover 4 Remove tray 1 - tray2-29 Misfeed in the tray 5 AR-LC61 Open the side cover 2 Remove the misfed paper 6 Open the top cover and remove the misfed paper2-30 Misfeed in the tray 5 AR-LC71 Open the side cover 3 Gently close the side cover 4 Close the bypass trayREMOVING AN ORIGINAL MISFEED 2-31Removing a misfed original from the automatic document feeder 1 Removing misfeeds from each locationTROUBLESHOOTING 2-32Problem Solution or cause2-33 TROUBLESHOOTINGProblem Solution or cause2-34 TROUBLESHOOTINGProblem Solution or causePERIPHERAL DEVICES CHAPTERSpecifications Part namesFINISHER AND SADDLE STITCH FINISHER 1 TraySupplies FINISHER AND SADDLE STITCH FINISHERSort mode Offset modeGroup mode Staple sort modeOriginal orientation when using the staple sort or punch function Hole punching only if a punch module is installedSaddle stitch function only saddle stitch finisher FINISHER AND SADDLE STITCH FINISHERFinishing modes and finisher functions FINISHER AND SADDLE STITCH FINISHER1 GROUP key See page 6 CENTRE TRAY keyStaple cartridge replacement and staple jam removal Replacing the cartridge in the finisher1 Open the front cover of the finisher 6 Insert the cartridge all the way in until it clicks into placeReplacing the cartridge in the saddle stitch finisher 1 Open the lower cover of the saddle stitch finisher2 Slide out the saddle stitch unit carefully toward the front 3 1 Grasp the grip of the saddle staple holder and pull it outRemoving a staple jam in the finisher 2 Holding the knob, lower part A3 Remove any jammed staples 4 Holding the knob, return part A to its original positionDisposal of hole punch scrap when the punch module is installed 3-10Removing a staple jam in the saddle stitch finisher 2 Remove the empty staple caseGeneral procedure for the finisher and saddle stitch finisher When a saddle stitch finisher is installed3-11 Removing a misfeedWhen a punch module is installed 3-1211Remove the misfed paper 12Close the entrance cover of the saddle stitch unitFINISHER AND SADDLE STITCH FINISHER Troubleshooting finisher/saddle stitch finisher problems3-13 INSERTER 3-14Specifications Part names3-15 Loading paperManual operation of the inserter 3 START key/indicatorAlarm display Using the inserter2 Press the desired mode key 3-163-17 Misfeed removalMisfeed in the inserter 6 Remove the misfed paperINSERTER Troubleshooting inserter problems3-18 Standard application setup SHARP OSAAPPLICATION COMMUNICATION MODULE MX-AMX2 3-19Operation in OSA mode Selecting the standard application from document filing mode3-20 1 Touch the Sharp OSA keyExternal account application setup Operation in external account modeExternal authentication mode If login failsPage Part 2 Copier Operation Page MAKING COPIES CHAPTERSize and weight of acceptable AUTOMATIC DOCUMENT FEEDERAcceptable originals Total number of originals that can beUsing the automatic document Using the document glass2 Adjust the original guides to the size of the originals PLACING ORIGINALSStandard original placement orientations Automatic copy image rotation - rotation copyingPLACING ORIGINALS ExampleManually setting the scanning size CHECKING THE SIZE OF A PLACED ORIGINALAUTO ORIGINALSTORING, DELETING, AND USING ORIGINAL SIZES USING A STORED ORIGINAL SIZEStoring or deleting an original size 2 Touch the CUSTOM SIZE keymode is selected NORMAL COPYINGMaking copies with the automatic document feeding function 1-sided copies of 1-sided originals7 Select the desired output mode page 8 Use the numeric keys to set the desired number of copies9 Press the START key 2-SIDED COPYinstalled Copy output sort and groupNORMAL COPYING Sorting copies into sets3 Select the desired copy mode 4-102 Touch the 2-SIDED COPY key OK BINDING2 Ensure that the 1-sided to 1-sided copy mode is selected 4-11Copying from the document glass 1 Place the original on the document glass. pages 4-3 to4-12 2-SIDED COPY OUTPUT FILE4 Select9. the desired output mode. page 6 Press the START key4-13 Automatic two-sided copying from the document glassSPECIAL MODES 2-SIDED COPY OUTPUTADJUSTING THE EXPOSURE Automatic exposure adjustmentSelecting the exposure mode and manually adjusting the exposure level 4-14REDUCTION/ENLARGEMENT/ZOOM 4-15Automatic selection auto image 2 Touch the PAPER SELECT key and then select the desired paper sizeManual selection preset copy ratios/zoom 4-162 Touch the COPY RATIO key AUTO A44-17 8 Press the START key7 Use the numeric keys to set the desired number of copies REDUCTION/ENLARGEMENT/ZOOM4-18 XY ZOOMX 100 Y 3 Touch the XY ZOOM key9 If needed, touch the PAPER SELECT key and select the paper size 4-198 Touch the OK key SPECIAL PAPERS 4-204 EXPOSURE 5 Select the bypass trayCONVENIENT COPY FUNCTIONS CHAPTERGeneral procedure for using special functions SPECIAL MODES1 Touch the SPECIAL MODES key 2 Touchmode. the key for the desired specialMargin shift 1 Touch the MARGIN SHIFT key on the special modes screen2 Select the shift direction 3 Set the shift amount as needed and touch the OK key2 Select the desired erase mode 3 Adjust the amount of erase and touch the OK keyErase 1 Touch the ERASE key on the special modes screenDual page copy 1 Touch the DUAL PAGE COPY key on the special modes screen4 Ensure that A4 8-1/2 x 11 size paper is selected 2 Touch the OK key on the special modes screen4 Touch the COVER SETTING key Pamphlet copy1 Touch the PAMPHLET COPY key on the special modes screen 3 Select the binding position left binding or right bindingWhen using the document glass 5 Select whether or not you wish to copy on the cover YES or NO6 Select the paper tray for the cover 12Whenfeeder using the automatic documentJob build 1 Touch the JOB BUILD key on the special modes screen3 Place the first set of originals in the document feeder tray. page 5 Touch the READ-END keyChanging the copy settings for each set of originals 5 Touch the CHANGE key7 Touch the READ-END key SPECIAL MODES5-10 Tandem copy1 Touch the TANDEM COPY key on the special modes screen 3 Set the number of copies with the numeric keys5-11 To cancel the tandem copy function, touch the TANDEM COPY key on the special modes screen step 1. The highlighted display will be cancelled5 Press the START key SPECIAL MODESPreparations for using covers and inserts 5-12Covers/inserts About the explanations of covers and insertsProcedure for inserting front and back cover paper 5-131 Touch the COVERS/INSERTS key in the special modes screen 2nd screen 3 Selectpaper. the tray used for the front coverProcedure for adding inserts 4 Touch the INSERTION TYPE A SETTING key in the screen of step5-14 3 Select the tray used for insertion type A5-15 13Press the START keySETTING INSERTION SETTINGS TION SETTING CANC3 When you have finished checking the pages, touch the OK key 5-16Checking, editing, and deleting cover/insert pages 1 Touch the PAGE LAYOUT keySymbols used for covers and inserts 5-17Examples of covers and inserts SPECIAL MODESSPECIAL MODES 5-18Covers One-sided copying of one-sided originals 5-19 Covers Two-sided copying of one-sided originalsSPECIAL MODES 1st pageSPECIAL MODES 5-20Covers One-sided copying of Two-sided originals 5-21 Covers Two-sided copying of two-sided originalsSPECIAL MODES 1st page5-22 Inserts One-sided copying of one-sided originalsInserts One-sided copying of two-sided originals SPECIAL MODES5-23 Transparency film with insert sheets1 Loadtray. transparency film into the bypass 3 Touch the TRANSPARENCY key5-24 Multi shot7 Set the insertion conditions for the insert paper 8 Touch the outer OK key in the screen of step4 Touch the OK key inside OK key on the multi shot setting screen 5-251 Touch the MULTI SHOT key in the special modes screen 2nd screen 5 Touch the OK key in the special modes screen3 Select any desired cover settings 5-26Book copy 1 Touch the BOOK COPY key in the special modes screen 2nd screen5-27 Tab copySPECIAL MODES Normal orderA-E5 Select TAB PAPER for the paper type setting 5-281 Touch the TAB COPY key in the special modes screen 2nd screen 2 If necessary, set the image shift width tab and touch the OK key5-29 Card shot1 Touch the PAPER SELECT key and then select the desired paper size 2 Touch the CARD SHOT key in the special modes screen 2nd screen5-30 4 Touch the outer OK key5 Place the original on the document glass 6 Follow steps 4 through 5 of Copying from the document glass page5-31 Mirror imageB/W reverse 1 Touch the MIRROR IMAGE key in the special modes screen 3rd screen5-32 Print menuDate print page Stamp pageCommon operation procedure for using the print menu 5-33To display the special modes screen 1 Touch the PRINT MENU key in the special modes screen 3rd screen9 Touch the OK key on the print menu setting screen 5-34Printing in combination with other special functions 8 Check the print layout if needed page 55-35 Printing the date on copies2 Touch the DATE key 3 Select the date format4 Adjust the exposure as needed 5-36Printing a stamp reverse text on copies 5 Select the desired stamp size5-37 Printing the page number on copies2 Touch the PAGE NUMBERING key 3 Select the page number format10Touch the OK key 5-389 Touch the OK key 5-39 Examples of page number printingPage number printing during one-sided copying 5 originals Page number printing during two-sided copying 9 originals5-40 When inserts are not copied on, the page number is not printedFIRST NUMBER LAST NUMBER5-41 Printing entered text on copies2 Touch the TEXT key 5 Touch the OK key5-42 Storing text sequencesEditing and deleting stored text 5 Touch the BACK key5-43 Checking and changing the print layout1 Touch the LAYOUT key on the print menu screen 4 Touch the key of the new positionSTORING, USING AND DELETING JOB PROGRAMS 4 Select the copy settings that you wish to store in the job program5-44 Storing a job program5-45 Calling up a job programDeleting a stored job program 2 Touch the number key of the desired job program1 Touch the INTERRUPT key INTERRUPTING A COPY RUN5-46 MACHINE MAINTENANCE FOR COPYING Cleaning the document glass and the automatic document feederCHAPTER PageUSER MAINTENANCE Cleaning the document glass and the automatic document feederTROUBLESHOOTING Page DOCUMENT FILING FUNCTION CHAPTERData flow OVERVIEWDocument filing function Quick File folder Main folderCustom folder Attributes of saved filesTO USE THE DOCUMENT FILING FUNCTION A look at the operation panelSaving files 2 Mode select keysDocument filing icons Main screen of document filingTO USE THE DOCUMENT FILING FUNCTION 1 Message display Displays messages 2 SCAN TO HDD keySAVING A DOCUMENT IMAGE FILE Quick File2 Touch the QUICK FILE key in the main screen 3 Presspanel. the START key on the operationFiling 6 Touch the FILE NAME key2 Touch the FILE key in the main screen 3 Touch the USER NAME key10If needed, select the CONFIDENTIAL checkbox only in copy mode 11Touch the PASSWORD key15Touch the OK key 16Presspanel. the START key on the operationUsing a print job file printing, deleting, transmitting, etc Print jobs1 Press the DOCUMENT FILING key on the operation panel 3 Touch the key of the folder that contains the desired file7-10 Scan Save2 Touch the SCAN TO HDD key 7 Touch the ORIGINAL key11Touch the RESOLUTION key 12Touch the key of the desired resolution7-11 16Touch the OK keyUsing special functions for scan save 7-12SAVING A DOCUMENT IMAGE FILE 1 ERASE key see pageCALLING UP AND USING A FILE Procedure for searching for a file7-13 Searching for and calling up a saved file7-14 Searching by file or folder name 8 Touch the FILE OR FOLDER NAME key9 Touch the START SEARCH key CALLING UP AND USING A FILECalling up and using a saved file General procedure for using a saved file7-15 1 Press the DOCUMENT FILING key on the7-16 FILE SELECTION SCREEN5 Touch the key of the operation that you wish to perform CALLING UP AND USING A FILE7-17 PrintCALLING UP AND USING A FILE 1 PAPER SELECT key4 If a password has been established, touch the PASSWORD key 7-18Batch printing 2 Touch the USER NAME key7-19 CALLING UP AND USING A FILE8 Touch the OK key after printing If the PRINT AND SAVE THE DATA key is7-20 SendCALLING UP AND USING A FILE Example of FAX mode7-21 Property change1 Touch the PROPERTY CHANGE key in the operation selection screen 2 Touch the key of the desired attribute4 Touch the CANCEL key 7-22Move Delete7-23 Calling up and manipulating a file from the job status screen1 Press the JOB STATUS key 4 To view information on the file, touch the DETAIL key7-24 Creating, editing, and deleting user names and folders3 Touch the key of the operation that you wish to perform 2 Touchkey. the DOCUMENT FILING CONTROL3 Touch the PASSWORD key 7-25Programming a user name 1 Touch the USER NAME key3 Enter the 5-digit password with the numeric keys 7-26Editing and deleting a user name 1 Touchkey. the AMEND/DELETE USER NAME4 Set a password for the folder enter a digit password with the numeric keys7-27 Creating a custom folder5 When you have finished editing the items, touch the EXIT key 7-28Editing/deleting a custom folder 1 Touch the AMEND/DELETE CUSTOM FOLDER key9 When finished, touch the OK key ENTERING CHARACTERS7-29 Entering alphabetical charactersEntering numbers and symbols 3 When you have finished entering2 Enter the desired number or symbol 7-30SAVE THE DATA key 7-31TROUBLESHOOTING Page SPECIFICATIONS CHAPTERThis chapter contains useful information about the machine INDEXSPECIFICATIONS Automatic document feederSPECIFICATIONS INDEX NumericsPage Password INDEXLarge capacity tray AR-LC6 Large capacity tray AR-LC7INDEX User namePage Sonninstraße 3, D-20097 Hamburg SHARP ELECTRONICS Europe GmbHGREEN-AND-YELLOW Earth BLUEPRINTED IN FRANCE TINSE3587GHZZ