Appendix A Troubleshooting and Support

MOTION

WARRANTIES

MOTION

COMPUTING

SUPPORT

OPTIONS

Why doesn’t the Tablet PC or FlexDock have parallel, serial, or PS2 (mouse) ports?

Microsoft Tablet PC certification requires the system to be completely Grab-and-Go—that is, to be able to dock with and undock from all accessories without putting the system into suspend or shutting it down. Connection through legacy ports (serial, parallel, PS2) often requires suspending or restarting the system, which prevents you from moving between desktop mode and mobile mode seamlessly in one docking/ undocking step. You can purchase a USB-to-serial or USB-to-parallel adapter from Motion Computing or a Motion Computing reseller.

How do I adjust the Tablet for left-handed use?

Double-tap on the Tablet and Pen Settings icon in the System Tray, located in the lower-right corner of the display window, which opens the Settings window. You can change handedness as well as the location of the menus. Then, recalibrate the Pen.

Standard, and Extended Warranty and Insurance Programs

Motion Computing currently provides limited warranties on Motion products and accessories. See the Warranty packaged with your Motion product or accessory or visit our website at www.motioncomputing.com.

In addition, Motion Computing offers extended warranties along with various screen and configuration insurance programs. Visit our website at www.motioncomputing.com/support.

Motion Computing Support

If you need assistance or answers to frequently asked questions about your Motion Tablet PC, visit www.motioncomputing.com/support. We also offer a Knowledge Base of additional information that may help with your problem.

Returning the Motion Tablet PC for Repairs

To request service for your Motion Computing Tablet PC, contact Motion Computing Technical Support at www.motioncomputing.com/ support.

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StarTech.com M1400 manual How do I adjust the Tablet for left-handed use?