Appendix A Troubleshooting and Support

The screen is unreadable or

Screen resolution and/or color

Reset resolution to 1024 x 768

distorted.

quality are set incorrectly.

and color quality to 32-bit by

 

 

opening the Motion Dashboard,

 

 

Graphics Properties, then the

 

 

Schemes tab.

 

 

 

 

Display driver has become

1. Open the Windows Control

 

corrupted or uninstalled.

Panel, select Performance and

 

 

Maintenance (Category View).

 

 

or System (Classic View).

 

 

2. Select the Hardware tab.

 

 

3. Select Device Manager.

 

 

4. Open Display adapters.

 

 

5. Double-tap on an adapter.

 

 

6. Select the Driver tab.

 

 

7. Choose Update Driver... and

 

 

follow the Installation Wizard.

PEN

 

 

The Tablet PC digitizer screen

You’re using the wrong input

Only the Motion Digitizer Pen lets

doesn’t respond to the plastic

device.

you write on the Tablet PC

stylus I use on my PDA.

 

display. The Tablet PC doesn’t

 

 

respond to other tablet pens or to

 

 

a plastic stylus.

I have the Tablet PC Input Panel

You don’t have an application or

Either open the Text Preview

open, but a few seconds after I

word processing program open to

window from the Tools menu on

write, my writing disappears.

which the Input Panel can send

the Input Panel or open a word

 

the ink message.

processing program, such as

 

 

Microsoft Word, Notepad, or

 

 

Wordpad.

 

 

 

The Motion Digitizer Pen tip

The pen and display need

Double-tap the Tablet and Pen

doesn’t line up with the arrow-

recalibrating.

Settings icon and select the Pen

cursor when I tap on the screen.

 

Settings tab. Or select Calibrate

 

 

on the Motion Dashboard.

 

 

 

I sometimes unintentionally click

You’re pressing the Pen button

Try these hints:

the Pen function button while I’m

with your thumb or finger when

• Readjust how you hold the Pen.

writing with the Pen.

you write or gripping the Pen too

Place your fingers on either side

 

tightly and accidentally pressing

of the Pen function button when

 

the Pen button. This enables the

you write.

 

right-click function of the Pen.

• Practice using the Pen function

 

 

button with both your index fin-

 

 

ger and thumb to see which

 

 

you prefer.

 

 

• Relax your grip. Only a light

 

 

touch is needed to write with

 

 

the Pen.

 

 

• Deactivate the Pen right-click

 

 

function through Tablet and Pen

 

 

Settings. Instead, press and

 

 

hold the Pen to the display sur-

 

 

face to right-click.

 

 

 

 

 

 

Motion Computing M1400 Tablet PC User Guide iii

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Image 76
StarTech.com M1400 manual Pen