Tandberg Data Tandberg LTO2 manual Troubleshooting, Phenomenon Recovery Procedure Power Supply

Chapter 6 Troubleshooting

The following table describes the method of troubleshooting the Autoloader.

Should the Autoloader fail to operate properly, please check the details of the table for information. If the problem is not covered in the table or if it persists even though the various restoration measures have been tried, please contact your nearest TD Customer Support Center company. Please refer to the manual of the server/workstation or application software for any associated problems.

Inquire with the system administrator before switching off the power. If the power is switched off while an active device is connected to the SCSI bus, don't switch the power back on again. If this is done while the bus is in an active condition, data may be lost or the host system could stop.

Phenomenon	Recovery Procedure
Power Supply
	･Check the connection of the power cable.
	･Check whether the power switch is ON.
Autoloader does not switch on.	･Check whether power is being supplied to the power outlet. Try using
	another available power outlet.
	･Replace the power cable.
	･Check whether the fan at the rear panel of the Autoloader is rotating.
	･Check whether all of the cartridges are completely inserted into the
The power-on test failed. An	magazine and fixed slots, and whether the magazine is properly installed
error message appears on the	in the Autoloader.
front panel LCD.	･Check whether the internal packaging materials have been removed.
	･Check whether the front door is properly closed.
The cartridge that was inserted
in the drive at the time of the	･Check whether the fan at the rear panel of the Autoloader is rotating.
Autoloader power-on failure
	･Switch off the power of the Autoloader and then switch it back on right
does not return to an operational
	away.
condition even after the power
is switched on.
	･Check whether the power cable is connected to a live power outlet.
Messages don't appear on the	･Check whether the power switch is ON.
	･Check whether the fan at the rear panel of the Autoloader is rotating.
display
	･Switch off the power of the Autoloader and then switch it back on right
	away.

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