Tandberg Data Tandberg LTO2 - page 71

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Phenomenon Recovery Procedure

Cartridge Operation

Cartridge is entwined in the

transporter.

Execute cleaning of the Roller.See”Section 5.1.2”

If the phenomenon has a relapse,contact your nearest Customer Support

Center.

Transporter does not

load/unload the cartridge.

Execute cleaning of the Roller.See”Section 5.1.2”

If the phenomenon has a relapse,contact your nearest Customer Support

Center.

The cartridge could not be taken

out from the drive.

Execute cleaning of the Roller.See”Section 5.1.2”

If the phenomenon has a relapse,contact your nearest Customer Support

Center.

Connections

Host does not detect

Autoloader.

Check whether the terminating connector is mounted to the Autoloader

and whether the cables are properly connected.

Check whether the Autoloader is recognized by the operating system.

Backup software application of

the host does not detect

Autoloader.

When the backup software detects the drive but does not detect the

Autoloader, check whether the Autoloader module or the changer option

accompanies the backup software. Most software packages require an

Autoloader "robotic" and an additional module for communications.

When the backup software detects the Autoloader but does not detect the

drive, check whether the correct backup software driver has been

installed.

Changed SCSI ID of the drive is

not recognized by the host

computer.

Check whether different ID numbers have been assigned to the SCSI

devices on the same bus.

Restart the host.

After connection to the

Autoloader, the response speed

slows down, or the system

stops.

Check that there are no conflicts of the SCSI ID among all the devices

connected to the host.

There is no need to put the SCSI ID in a specific order on the backup

software.

Contents

Main Trademarks CAUTIONS: Safety Precautions- Be sure to read this section before using this product. Safety Descriptions WARNING CAUTION Symbols and Their Meanings Used in This Manual and Warning Labels Safety Cautions General Cautions Cautions for power source or power cable into the outlet other than the one specified. Cautions for installing, transporting, storing, and connecting Do not cover the air inlet Cautions of maintenance Cautions during operation WARNING Label Revision History Contents Safety Precautions- Be sure to read this section before using this product. ............i Page Introduction Organization of this manual Symbols used in this manual Chapter1 Tandberg LTO2 Autoloader 1.1 Overview of the Tandberg LTO2 Autoloader 1.2 Names and Functions of the Parts 1.2.1 Front Panel of the Tandberg LTO2 Autoloader Page 1.2.2 Rear Panel of the Tandberg LTO2 Autoloader 1.2.3 Liquid Crystal Display 1.3 Handling Precautions 1.3.1 Main Unit 1.3.2 Cartridges 1.4 Transfer or Disposal of the Device 1.5 Contents of the Carton Chapter2 Setup 2.1 Preparation Before Use Removal of the Transporter Locking Screw and Instruction TAG 2.2 SCSI Cable Connections 2.3 AC Power Cable Connection 2.4 Attaching and removing the Filter Element 2.5 Switching ON the Power Switch and the Power-On Sequence 2.6 SCSI ID Setting 2.7 Start and Shutdown of the System Chapter 3 Operation 3.1 Removal of the Magazine 3.2 Loading the Magazine 3.3 Loading the Cartridge 3.3.1 Loading to Magazine 3.3.2 Loading to the Fixed Slots Operation Examples Page 3.4 Removal and Insertion of the Cartridges 3.4.1 Removal from and Insertion to the Magazine 3.4.2 Removal from and Insertion to the Fixed Slots Operation 5 3.5 Operation of the Panel Keys 3.5.1 Organization of the Front Panel Switches 3.5.2 Functions of the Switches 3.5.3 Slot Logical Numbers 3.5.4 Panel Operation Procedure Operation Examples 3.5.5 Menu Tree 1 Main Menu 2 Menu Commands 4) LOAD 5) SCSI ID 6) RETRY MODE 7) MAINTENANC 3.6 Setting the SCSI ID 3.6.1 Checking the SCSI ID 3.6.2 Changing the SCSI ID Operation Example 1 Operation Example 2 Page 3.7 Using the Emergency Release Key Chapter 4 Cartridges 4.1 Cartridges 4.1.1 Data Cartridge 4.1.2 Cleaning Cartridge 4.2 Write-Protect Switch 4.3 Bar Code Label Using Bar Code Labels Precautions 4.4 Handling Precautions 4.4.1 Usage Precautions 4.4.2 General Precautions 4.4.3 Standards for Prohibition of Use 4.4.4 Service Life 4.4.5 Storage of Data Cartridges Chapter 5 Daily Maintenance 5.1 Cleaning 5.1.1 Cleaning of the Drive Head 5.1.1.1 Manually Cleaning of the Drive Head 5.1.2 Cleaning the Roller inside of the transporter 5.1.2.1 Checking the CLNROL- function 5.1.2.2 Setting the CLNROL- function Disable 5.1.2.3 RtyCnt value in the CLNROL-function 5.1.2.4 Changing the RtyCnt value Page 5.1.2.5 Cleaning of the Roller 5.1.2.5.1 Execution timing of the cleaning 5.1.2.5.2 Tools and Parts 5.1.2.5.3 Setting Maintenance mode 5.1.2.5.4 Setting Cleaning mode 5.1.2.5.5 Cleaning the Roller Page Page Page Page 5.1.3 Cleaning of the Main Unit 5.1.3.1 Cleaning of the exterior FFC cable 5.1.3.2 Cleaning of the fixed slots 5.1.3.3 Cleaning of the interior 5.1.4 Cleaning of the magazine 5.1.5 Cleaning of the cartridge r shutte 5.2 Movement and Shipping of the Autoloader Chapter 6 Troubleshooting Page Page - 57 - Error code Cause Recovery Procedure - 58 - Error code Cause Recovery Procedure Page 6.1 Other Matters to Check 6.2 When Requesting Maintenance Appendix A Specifications Autoloader Main Unit LTO2 Data Cartridge (TD P/N: 432744) LTO1 Data Cartridge (TD P/N: 432630-1) Universal cleaning cartridge (TD P/N: 432631) Appendix B Optional Items and Supplies Optional Items Supplies Appendix C Error Code CMer Error CMer Error Code 2 CMer Error Code 3 Err. Messages Page Tandberg LTO2 Autoloader Installation and Users Manual