Phenomenon

Recovery Procedure

 

 

Cartridge Operation

 

 

 

Cartridge is entwined in the

Execute cleaning of the Roller.See”Section 5.1.2”

If the phenomenon has a relapse,contact your nearest Customer Support

transporter.

Center.

 

 

 

Transporter does not

Execute cleaning of the Roller.See”Section 5.1.2”

If the phenomenon has a relapse,contact your nearest Customer Support

load/unload the cartridge.

Center.

 

 

 

The cartridge could not be taken

Execute cleaning of the Roller.See”Section 5.1.2”

If the phenomenon has a relapse,contact your nearest Customer Support

out from the drive.

Center.

 

 

 

Connections

 

 

 

Host does not detect

Check whether the terminating connector is mounted to the Autoloader

and whether the cables are properly connected.

Autoloader.

Check whether the Autoloader is recognized by the operating system.

 

 

 

 

When the backup software detects the drive but does not detect the

 

Autoloader, check whether the Autoloader module or the changer option

Backup software application of

accompanies the backup software. Most software packages require an

the host does not detect

Autoloader "robotic" and an additional module for communications.

Autoloader.

When the backup software detects the Autoloader but does not detect the

 

drive, check whether the correct backup software driver has been

 

installed.

 

 

Changed SCSI ID of the drive is

Check whether different ID numbers have been assigned to the SCSI

not recognized by the host

devices on the same bus.

computer.

Restart the host.

 

 

After connection to the

Check that there are no conflicts of the SCSI ID among all the devices

Autoloader, the response speed

connected to the host.

slows down, or the system

There is no need to put the SCSI ID in a specific order on the backup

stops.

software.

 

 

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Tandberg Data Tandberg LTO2 manual Phenomenon Recovery Procedure Cartridge Operation, Connections