Problem Solving / Consumer Service

Built-in DM Oven Care and Use Manual

Solving Operational Problems

Before calling for service, check the following to avoid unnecessary service charges.

PROBLEM

POTENTIAL CAUSES AND SOLUTIONS

 

OVEN

 

 

All the numbers touched do not

The numbers were touched too rapidly. Be sure you remove your finger from the first

appear in display

number pad before touching the next digit.

 

 

 

 

 

F followed by 2 digits appears in

Touch OVEN OFF or turn power off at the circuit breaker, wait 3 minutes and turn

the display window

the oven back on. If condition persists, note the code number and call an authorized

 

service technician.

 

 

 

F-24 or F-25 appears in

This is caused by close contact to the control panel for more than 60 seconds, (i.e.;

display window

someone leaning against the controls or objects hanging in front of controls). Follow

 

guidelines for "F followed by 2 digits", above.

 

 

 

SAb appears in display window

Oven is in Sabbath mode. To turn off sabbath, touch OVEN OFF.

 

 

 

 

Cooling fan continues to run after

This is normal. The fan turns off automatically when the electronic components have

oven is turned off

cooled sufficiently.

 

 

 

Clock and timer do not work

Make sure there is proper electrical power to the oven. See the Clock and Timer

 

sections on Pages 9 and 10.

 

Oven will not work

Make sure there is proper electrical power to the oven. Check the circuit breaker or

fuse box to your house.

 

 

 

 

 

Oven light does not work

Replace or reinsert the light bulb if loose or broken. See Page 53. Touching the bulb

with your fingers may cause the bulb to burn out quickly. Oven light does not work if

 

 

Self Clean mode is set. Oven light

cannot be turned on or off while

 

sabbath mode is in operation.

 

 

 

 

Food is overdone or underdone

Try suggestions in "Solving Baking Problems, page 55. Adjust oven thermostat.

 

 

See Calibrating Oven Temperature in Do-It-Yourself Maintenance, Page 54.

 

 

 

Oven will not self clean

Verify that self clean mode was properly programmed. See "Self Clean Mode

 

 

Operation, page 49). The oven temperature is too high to set the self clean

 

operation. Allow the oven to cool to room temperature and reset the controls.

 

 

Oven door will not unlock

This is normal during and after self clean. Allow the oven to cool below the locking

temperature.

 

 

 

 

 

 

Oven is not clean afeter the

Heavily soiled ovens may require a second self clean for a longer period of time.

clean cycle

Heavy spillovers should be cleaned before starting the clean cycle. See Before You

 

 

Self Clean, Page 48.

 

Oven does not lock in Self

Do not run Self Clean. Call for service. See Page 54.

Clean mode

 

 

 

 

 

Oven Racks does not glide or

Extendable Rack was left in oven during self clean.Apply a small amount of vegetable oil to

extendable rack is difficult to

the rack support areas to facilitate rack extension and removal. Color change is

extend. Racks are discolored.

permanent. To order a replacement Extendable Rack, phone Thermador Customer

 

 

Support at (800) 735-4328.

 

 

 

 

56

Page 58
Image 58
Thermador DM302 Solving Operational Problems, Problem Potential Causes and Solutions Oven, Extendable rack is difficult to

DM301, DM302 specifications

The Thermador DM302 and DM301 are premium downdraft ventilation systems designed to blend seamlessly with modern kitchens while providing exceptional performance. These models are ideal for those who prioritize both aesthetics and functionality in their culinary spaces.

One of the standout features of the DM302 and DM301 is their powerful ventilation capability. These downdraft systems boast a robust motor that effectively removes smoke, steam, and odors created during cooking. With up to 600 CFM (Cubic Feet per Minute) of airflow, they ensure that your kitchen remains fresh and maintains a pleasant atmosphere even during the most intense cooking sessions.

Both models are designed with sleek, minimalist lines that allow them to integrate effortlessly into a variety of kitchen designs. The stainless steel finish adds a modern touch, making them not just functional devices but also stylish additions to your kitchen décor.

User convenience is another hallmark of the DM302 and DM301. They feature a simple and intuitive control system, allowing you to adjust the fan speed easily. The models typically offer multiple speed settings, giving you the flexibility to choose the right level of ventilation based on your cooking needs. Additionally, the systems can retract entirely into the countertop when not in use, ensuring they do not obstruct your sight lines or kitchen space.

Innovative technology is also a core characteristic of these models. Thermador incorporates noise-reduction technology to minimize operational sounds, allowing for a quieter cooking environment. Furthermore, they utilize high-quality filters that capture grease and other contaminants, ensuring that the air quality in your home remains high.

Installation flexibility is another advantage of the DM302 and DM301. They can suit various cooktop configurations, whether they are gas or induction. This adaptability makes them a versatile choice for homeowners looking to optimize their kitchen layout.

In summary, the Thermador DM302 and DM301 downdraft ventilation systems combine powerful functionality with sophisticated design. With features like high CFM airflow, user-friendly controls, retractable designs, and noise-reduction technology, these models are perfect for modern kitchens where style meets performance. They not only enhance the cooking experience but also contribute to creating a healthy, pleasant home environment.