Use Category 5 wiring and ensure that the network cable is securely connected.

Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X).

Problem: The Wake On LAN feature is not working. Solution:

Ensure that Wake On LAN is enabled in ThinkPad Setup.

If it has been enabled, check with your LAN administrator for the necessary settings.

Problem: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.

Solution:

Try another cable.

Ensure that the link partner is set to auto-negotiate.

Ensure that the switch is 802.3ab-compliant (gigabit over copper).

A wireless LAN problem

Problem: You cannot connect to the network using the built-in wireless network card.

Solution: Ensure that:

Your wireless LAN driver is the latest version.

Your computer is within range of a wireless access point.

The Airplane mode is turned off.

Check the Network Name (SSID) and your encryption information.

A wireless WAN problem

Problem: A message is displayed indicating that an unauthorized WAN card is installed.

Solution: The WAN card is not supported on this computer. Remove it.

Note: Depending on your computer, some models do not have a wireless WAN card.

Bluetooth problems

Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the Bluetooth headset/headphone is connected using a Headset profile or AV profile.

Solution: Do the following:

1.Exit the application that uses the sound device (for example, Windows Media Player).

2.Move the cursor to the top-right or bottom-right corner of the screen to display the charms. Click Settings Control Panel.

3.Click Hardware and Sound Sound Playback.

4.If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using an AV profile, select Stereo Audio and click the Set Default button.

5.Click OK to close the Sound window.

Problem: PIM items sent from the Windows 8 operating systems cannot be received correctly into the address book of any other Bluetooth-enabled device.

Chapter 9. Troubleshooting computer problems 93

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Toshiba 33474HU Wireless LAN problem, Wireless WAN problem, Bluetooth problems, Click Hardware and Sound Sound Playback