Solution:TheWindows8operatingsystemsendPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceivealethrough
Bluetooth,aPIMitemsentfromtheWindows8mightbesavedasalewiththeextension.contact.
Problemswiththekeyboardandotherpointingdevices
Thefollowingarethemostcommonproblemswithkeyboardsandotherpointingdevices.

UltraNavpointingdeviceproblems

•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
–Whenthecomputeristurnedon
–Whenthecomputerresumesnormaloperation
–WhentheT rackPointpointingdeviceiskeptpressedforalongtime
–Whenthetemperaturechanges
•Problem:TheTrackPointpointingdeviceort ouchpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortouchpadisenabledintheUltraNavDevice
Settingwindow.
Notes:ToopentheUltraNavDeviceSettingwindow,dothefollowing:
1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ControlPanel.
2.ClickHardwareandSound➙Mouse,andthenclicktheUltraNavtab.

Keyboardproblems

•Problem:Allorsomekeysonthekeyboar ddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypadandtheexternal
keyboard.Ensurethatyouhaveseatedtheconnect orscorrectly .
Iftheproblempersists,ensurethatthecorrectdevicedriverisinstalled.
1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ControlPanel.
2.SelectLargeiconsorSmalliconsview.
3.ClickKeyboard➙Hardware.
4.EnsurethattheDevicestatusisThisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Ensurethatthee xternalnumerickeypadiscorrectlyconnectedtothecomputer.
94UserGuide