Toshiba 33474HU Problemswithdrivesandotherstoragedevices

Solution:Ifthesystemdoesnotreturnfromsleepmode,itmighthaveenteredsleepmodeautomatically

becausethebatteryisdepleted.Checkthesystemstatusindicator(illuminatedThinkPadlogo).

–Ifthesystemstatusindicat or(illuminatedThinkPadlogo)blinksslowly,yourcomputerisinsleepmode.

Connecttheacpoweradaptertothecomputer;thenpressFn.

–Ifthesystemstatusindicator(illuminatedThinkPadlogo)isoff,yourcomput erisinpower-offstate.

Connecttheacpoweradaptertothecomput er;thenpressthepowerbuttontoresumeoperation.

Ifthesystemstilldoesnotreturnfromsleepmode,yoursystemmightstoprespondingandyoumightnot

beabletoturnoffthecomputer.Inthiscase,youneedt or esetthecomputer.Ifyouhavenotsavedyour

data,itmightbelost.T or esetthecomputer,pressandholdthepowerbuttonfor4secondsormore.If

thesystemisstillnotreset,removetheacpoweradapter.

•Problem:Yourcomputerdoesnotentersleepmode.

Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep

mode.

Ifyourcomputertriestoentersleepmodebutther equestisrejected,thedeviceattachedtotheUSB

connectormighthavebeendisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSB

device.

Problemswithdrivesandotherstoragedevices

Thissectionincludesharddiskdriveproblems,solid-statedriveproblems,andopticaldriveproblems.

•Problem:Theharddiskdrivemakesarattlingnoiseintermittently.

Solution:Ther attlingnoisemightbeheard:

–Whentheharddiskdrivebeginsornishesgettingaccesstodata.

–Whenyoucarrytheharddiskdrive.

–Whenyoucarryyourcomputer .

Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.

•Problem:Theharddiskdrivedoesnotwork.

Solution:OntheBootmenuofThinkPadSetup,ensurethattheharddiskdriveisontheBootpriority

orderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentryforitonthelistand

presstheShift+1key.ThismovestheentrytotheBootpriorityorderlist.

•Problem:Aftersettingaharddiskpasswordontheharddiskdriveofthecomputer ,youmovedthedrive

toanothercomputer.Nowyoucannotunlocktheharddiskpassword.

Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight

notsupportsuchasecurityfunction.

Problem:WhenyoucompresslesorfoldersbyuseofthedatacompressionfunctioninWindows,andthen

decompressthem,theprocessofwritingtoorreadingfromthelesorfoldersisslow.

Solution:Applythediskdefr agmentationtoolinWindowsforfasteraccesstothedata.

•Problem:Theopticaldrive,suchasaCD,DVD,orCD-RWdrive,doesnotwork.

Solution:Ensurethat:

102UserGuide