•Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafterapr oduct
hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges
(ECs)thatapplytoyourhardwareavailable.
Thefollowingitemsarenotcovered:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornonwarrantedparts
Note:Allwarrantedpartscontaina7-characteridenticationintheformatFRUXXXXXXX.
•Identicationofsoftwareproblemsources
•CongurationofUEFIBIOSaspartofaninstallationorupgrade
•Changes,modications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprogr ams
ForthetermsandconditionsoftheLenovoLimitedW arrantythatappliestoyourLenovohardwareproduct,
see“W arrantyinformation”intheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer .
Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnicalassistancerepresentative
needstohelpyouresolveacomputerpr oblem.Ensurethatyouhavedownloadedthemostcurrentdrivers
andsystemupdates,rundiagnostics,andrecor dedinformationbeforeyoucall.Whencallingfortechnical
assistance,havethefollowinginformationavailable:
•Machinetypeandmodel
•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase
•Descriptionoftheproblem
•Exactwor dingofanyerrormessages
•Hardwareandsoftwarecongurationinformationforyoursystem
Telephonenumbers
ForalistoftheL enovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith
yourcomputer .
Note:Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat
http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact
yourLenovoresellerorLenovomarketingrepresentative.
FindingThinkPadoptions
Ifyouwanttoexpandthecapabilitiesofyourcomputer ,Lenovohasanumberofhardwareaccessories
andupgr adest omeetyourneeds.Optionsincludememorymodules,storagedevices,networkcards,port
replicators,batteries,poweradapters,printers,scanners,keyboards,mice,andmore.
YoucanshopatL enovo24hoursaday,7daysaweekdirectlyovertheWorldWideWeb.Allyouneedisan
Internetconnectionandacreditcard.
ToshopatLenovo,goto:
http://www.lenovo.com/accessories/services/index.html
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforLenovo
andnon-L enovohardwar e,oper atingsyst ems,andapplicationprograms;networksetupandconguration
services;upgradedorextendedhar dwarerepairservices;andcustominstallationsservices.Service
availabilityandservicenamemightvarybycountry .
Chapter10.Gettingsupport107