•Theapplicationisdesignedtooperatewithyouroperatingsystem.
•Otherapplicationsruncorrectlyonyourcomputer.
•Thenecessarydevicedriversar einstalled.
•Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheapplicationprogr am,refertothemanualssupplied
withtheapplication.
Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpur chaseoraservicer epresentative
forhelp.
Problemswithportsandconnectors
Thefollowingarethemostcommonproblemswithportsandconnectors.

AUSBproblem

Problem:Adeviceconnect edtotheUSBconnectordoesnotwork.
Solution:EnsurethattheUSBdevicesetupiscorrect,andthattheassignmentofcomputerresourceand
theinstallationofthedevicedriverarecorrect.Dothefollowing:
1.Movethecursortothetop-rightorbottom-rightcornerofthescr eentodisplaythecharms.Click
Settings➙ControlPanel.
2.ClickHardwareandSound➙DeviceManager➙UniversalSerialBuscontrollers.Ifyouare
promptedforanadministratorpasswordorconrmation,typethepasswor dorprovideconrmation.
Referto“Diagnosingproblems”onpage87foradiagnostictestoftheUSBconnector.
104UserGuide