Chapter8.Preventingproblems
AnimportantpartofowningaThinkPadnotebookcomputerismaintenance.Withpropercare,you
canavoidcommonproblems.Thischapterprovidesinformationthatcanhelpyoukeepyourcomputer
runningsmoothly.
“Generaltipsforpreventingproblems”onpage81
“Makingsuredevicedriversarecurrent”onpage82
“Takingcareofyourcomputer”onpage83

Generaltipsforpreventingpr oblems

1.IfyourcomputerisequippedwithbothaharddiskdriveandanmSATAsolid-statedrive,youarenot
recommendedtousethemSAT Asolid-statedriveasabootabledevice.ThemSAT Asolid-statedriveis
designedanddevelopedfor“cache”functionpurposeonly.IfyouusethemSA TAsolid-statedriveasa
bootabledevice,itsreliabilityisnotguaranteed.
2.Checkthecapacityofyourharddiskdrivefromtimetotime.Iftheharddiskdrivegetstoofull,the
Windowsoperatingsystemwillslowdownandmightproduceerrors.Tochecktheharddiskdrive
capaity,opentheWindowsExplor erandclickComputer.
3.Emptyyourrecyclebinonaregularbasis.
4.Usediskdefragmenttoolregularlyonyourhar ddiskdrivetoimprovedataseekandreadtimes.
5.Tofreeupdiskspace,uninstallunusedapplicationprograms.
Note:Youalsomightwanttolookforapplicationprogramduplicationoroverlappingversions.
6.CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogr am.
7.Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatoperformadaily
backupoper ation.Lenovohasmanybackupoptionsavailableforyourcomputer.Rewritableoptical
drivesareavailableformostmachinesandareeasilyinstalled.
8.Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically .Formoreinformationabout
systemrest ore,seeChapter5“Recoveryoverview”onpage47.
9.UpdatedevicedriversandUEFIBIOSwhenneeded.
10.Proleyourmachineathttp://www.lenovo.com/supporttokeepuptodatewithcurrentdriversand
revisions.
11.Ensuredevicedriversfornon-Lenovoperipheraldevicesarekeptuptodate.Y oumightwanttoreadthe
devicedriverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.
12.Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minor
issuesyouhaveexperienced,andhowyouresolvedtheminorissues.
13.Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreloadontothemachine,the
followingtipsmighthelpalongtheway:
Removeallexternaldevicessuchastheprinter,keyboard,andsoon.
Ensurethatyourbatteryischargedandthatyouhavetheacpowerconnected.
Bootint oThinkPadSetupandloadthedefaultsettings.
Restartthecomputerandstarttherecoveryoperation.
Ifyouusediscstorecoverthecomputer,donotremovethediscfromthedriveuntilpromptedto
doso.
14.Forsuspectedharddiskdriveissues,referto“Diagnosingproblems”onpage87toruna
diagnostictestofthedrivebeforeyoucalltheCustomerSupportCenter.Ifyourcomputerdoes
notstartup,downloadthelestocreateabootableself-t estmediafromthefollowingWebsite:
http://www.lenovo.com/hddtest.Runthetestandrecordanymessagesorerrorcodes.Ifthetest
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