DM1100™ Digital Mailing System Operating Guide

Postage Refill Problems

Description

Possible Causes

Solution

 

 

 

 

 

 

Refill operation fails

Phone line is not connected to an

Reconnect the phone line to the back of the

when IntelliLink®

analog line or is loose.

IntelliLink® Control Center.

Control Center is on

 

 

Phone cord is damaged.

Check phone cord for damage (cuts or crimps)

or off the mailing

 

and replace if necessary.

system

 

 

 

 

Problem with the phone line.

Test the main phone outlet and repair if neces-

 

 

sary.

 

 

 

 

You are using the wrong Postage

Contact the Help Desk for correct number.

 

By Phone® Meter Payment Sys-

Refer to the Pitney Bowes Contact Information

 

tem telephone number.

List in this guide for the phone number of the

 

 

Help Desk. The Help Desk may also provide

 

 

you with a local number to use for Postage By

 

 

Phone® System.

 

 

To change the Postage By Phone® System

 

 

number, refer to Phone/Network Set Up: PB

 

 

Phone # section in Chapter 5 of this guide.

 

 

 

 

Refill amount exceeds the funds

Check your account balance. Refer to the sec-

 

in your account.

tion Checking Your Postage By Phone® Meter

 

 

Payment System Account in Chapter 6 of this

 

 

guide.

 

 

 

 

Internal problem with the

Contact the Help Desk for correct number.

 

IntelliLink® Control Center.

Refer to the Pitney Bowes Contact Information

 

 

List in this guide for the phone number of the

 

 

Help Desk.

 

 

 

SV62146 Rev. D

10-17

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Pitney Bowes DM1100 manual Postage Refill Problems, Number, refer to Phone/Network Set Up PB
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DM1100 specifications

The Pitney Bowes DM1100 is a state-of-the-art mailing and shipping system designed to streamline and enhance mailing processes for businesses of all sizes. This versatile machine is ideal for organizations with moderate to high-volume mailing needs, offering robust features that improve efficiency and accuracy while reducing operating costs.

One of the standout features of the DM1100 is its user-friendly interface. The intuitive touchscreen display allows users to navigate through various functions easily, from setting up mailing jobs to accessing detailed reports. This design minimizes the learning curve, making it accessible for users at all technical levels.

The DM1100 is equipped with advanced weighing technology that ensures precise postage calculation. The integrated scale automatically weighs mail pieces, allowing users to adjust postage accordingly, ensuring compliance with postal regulations. This capability not only enhances accuracy but also helps avoid costly postage overages.

Another significant characteristic of the DM1100 is its ability to handle a wide range of mailing materials. Whether it’s letters, large envelopes, or parcels, this system can accommodate various sizes and weights, making it an all-in-one solution for mailing tasks. Its speed is another highlight; the DM1100 can process multiple mail pieces per minute, which is invaluable for businesses that require quick turnaround times.

For those needing to manage a diverse range of postage options, the DM1100 supports multiple mailing classes, including First-Class, Priority Mail, and International shipping. This flexibility allows businesses to choose the most cost-effective and timely options for their mailing requirements.

Moreover, the DM1100 is designed with security in mind. It features robust encryption and secure access controls to safeguard sensitive information. This is particularly important for organizations handling confidential documents or sensitive customer data.

Incorporating cloud-based technology, the DM1100 can connect to Pitney Bowes’ online account management and reporting systems. This integration enables users to track mailing costs, manage inventory, and generate detailed usage reports from virtually anywhere, further increasing operational transparency and profitability.

In conclusion, the Pitney Bowes DM1100 is a highly efficient and versatile mailing solution that combines user-friendly design, advanced technology, and comprehensive features. Whether for a small office or a large organization, the DM1100 is engineered to meet the diverse needs of modern postal operations, making it an essential addition to any mailing room setup.
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