4 • Running Mail

Customer

Reference

Number (ERR)

The Pitney Bowes solution for Electronic Return Receipt (ERR) may include the option to use a Reference Number that can tie the USPS Track- ing Number to an internal tracking number your organization assigns to a client or matter. By using this Reference Number, you’ll be able to look up tracking numbers on the Internet, and relate that piece of mail to a specific client.

Pitney Bowes provides a Reference Label Application to support you with processing mail using the Reference Number. This includes the ability to print a barcode label (in the standard 3 of 9 format) that can be applied to the mail piece for customer reference tracking for Electronic Return Receipt. The label includes the 5-digit destination ZIP Code required by the USPS, which eliminates the steps required to enter this information manu- ally into the DM Series™ mailing system. The Reference Number can be up to 14 alphanumeric characters in length.

This information can be easily scanned into the mailing machine during mail processing, saving valuable time in entering the data manually. Also, you can access delivery information from www.pb.com at “My Account.” Using this site, you can search records using your unique customer refer- ence number or the USPS tracking number from the Green Label.

Processing Electronic Return Receipt with a Customer Reference Number

1.Weigh the envelope/package. Place the mail piece on the attached scale or process using the mailing machine in the W-O-W® mode.

2.Select class: Select the class of mail, for example, First Class or Priority Mail.

3.Select services:

a.Select E-Certifiedas the service for mail.

b.Select E-Ret Receipt.

c.Press Enter.

4.Enter the destination ZIP Code:

a.Scan or manually type the 5-digit destination ZIP Code.

b.Press Enter. (This step is not required if the system is set to auto- enter.)

5.Enter the USPS tracking barcode number.

NOTES:

•You will not be prompted to enter the Customer Reference Number if you scanned a combined barcode when entering the destination ZIP Code.

•If you use labels supplied by Pitney Bowes, be sure to use the correct label for the selected service, in this case E-Certified (dark green) labels. If the control panel display shows the next number in the barcode sequence, enter the last digit to accept it as long as it matches the num- ber on your next label; or scan or manually type in the 22-digit barcode number from the label you’re using.

•If the control panel does not show the next number in the barcode sequence, it shows the next number in the barcode sequence MINUS the check digit (last digit). You must enter the check digit.

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Pitney Bowes DM1100 manual Customer Reference Number ERR
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DM1100 specifications

The Pitney Bowes DM1100 is a state-of-the-art mailing and shipping system designed to streamline and enhance mailing processes for businesses of all sizes. This versatile machine is ideal for organizations with moderate to high-volume mailing needs, offering robust features that improve efficiency and accuracy while reducing operating costs.

One of the standout features of the DM1100 is its user-friendly interface. The intuitive touchscreen display allows users to navigate through various functions easily, from setting up mailing jobs to accessing detailed reports. This design minimizes the learning curve, making it accessible for users at all technical levels.

The DM1100 is equipped with advanced weighing technology that ensures precise postage calculation. The integrated scale automatically weighs mail pieces, allowing users to adjust postage accordingly, ensuring compliance with postal regulations. This capability not only enhances accuracy but also helps avoid costly postage overages.

Another significant characteristic of the DM1100 is its ability to handle a wide range of mailing materials. Whether it’s letters, large envelopes, or parcels, this system can accommodate various sizes and weights, making it an all-in-one solution for mailing tasks. Its speed is another highlight; the DM1100 can process multiple mail pieces per minute, which is invaluable for businesses that require quick turnaround times.

For those needing to manage a diverse range of postage options, the DM1100 supports multiple mailing classes, including First-Class, Priority Mail, and International shipping. This flexibility allows businesses to choose the most cost-effective and timely options for their mailing requirements.

Moreover, the DM1100 is designed with security in mind. It features robust encryption and secure access controls to safeguard sensitive information. This is particularly important for organizations handling confidential documents or sensitive customer data.

Incorporating cloud-based technology, the DM1100 can connect to Pitney Bowes’ online account management and reporting systems. This integration enables users to track mailing costs, manage inventory, and generate detailed usage reports from virtually anywhere, further increasing operational transparency and profitability.

In conclusion, the Pitney Bowes DM1100 is a highly efficient and versatile mailing solution that combines user-friendly design, advanced technology, and comprehensive features. Whether for a small office or a large organization, the DM1100 is engineered to meet the diverse needs of modern postal operations, making it an essential addition to any mailing room setup.
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