When This Message Appears 176 Paper Jams 178 | Toshiba E-Studio167

TROUBLESHOOTING

This chapter describes how to deal with error messages, how to release a paper jam, how to replace a toner cartridge and how to resolve other troubles.

When This Message Appears	176
Paper Jams	178
Checking position of paper jams	178
When paper jams occur frequently	179
When releasing jammed paper	179
Paper jams within Reversing Automatic Document Feeder (optional) / Automatic Document Feeder
(optional)	180
Paper jams on bypass tray	183
Paper jams within Automatic Duplexing Unit (optional)	183
Paper jam behind transfer unit	184
Paper jams within fuser unit	186
Paper jams within Paper Feed Unit (optional)	187
Paper jams within Paper Feed Pedestal (optional)	188
Replacing Toner Cartridge	189
Before Calling Service Technician	196
General operation	196
Toner-related items	197
Original/Copy paper-related items	198
Image trouble	199

Image 177

Toshiba E-Studio167, e-Studio237, E-STUDIO207 manual When This Message Appears 176 Paper Jams 178, 189, 196

Contents

Operators Manual for Copying Functions Page Preface Preface USE of Recycled Paper in the Copier Regulatory Information Lineup of our manuals Before Reading This ManualBasic functions Facsimile functions Scanning functions TopAccess Description of original/paper direction How to read this manual Symbols in this manual Trademarks ScreensPage Contents 101 Changing Copy Setting on Each Job JOB Build103 Copying 2 or 4 Pages into 1 Page 2IN1/4IN1 155 Changing EQUIPMENT’S Settings Cleaning charger 203 Cleaning transfer charger 204 When This Message Appears 176 Paper Jams 178STUDIO167/207/237 Specifications 208 Daily Inspection 202 Combination Matrix 1/2 213 Combination Matrix 2/2 214 List Print Format 215219 Contents Toshiba Quality Is Second to None Co-packed toner cartridgeToshiba Quality Is Second to None Recommended toner cartridges Cartridge detecting functionToner remaining check function Supplies / Parts TonerGeneral Features of e-STUDIO167/207/237 Features of e-STUDIO167/207/237Functions extended by various options Ecological energy-saving design General Precautions When installing or movingGeneral Precautions 93.9 31.5 Other points Safety stoppers When using the equipment Position of Certification label, etc When handling supplies During maintenance or inspection Disclaimer Notice Disclaimer Notice Low power mode Energy saving featuresSleep mode Environmental Information Preparation 1 Turning Power on Description of Each ComponentPreparation 2 Placing Copy Paper Front / Right side Description of Each ComponentDescription of Each Component Platen Cover optional, KA-1640PC Paper Feed Pedestal optional, KD-1022 Left side / Inner sidePaper Feed Unit optional, MY-1027 Drawer Original glass Power switchControl panel External Keyboard optional, GJ-1040 Configuration of options Control panel Ready ZoomEdit Cancel button Alarm lampOriginal mode button/lamps Density adjustment buttons/lamps Custom mode setting Copy mode main screenMessage area Copy quantity Reproduction ratio Selecting button display Turning power on Preparation 1 Turning Power onTurning power OFF Press the power switch to on side Saving energy when not in use Energy saving mode To turn the equipment into the energy saving mode manuallyCanceling the energy saving mode Acceptable media types Preparation 2 Placing Copy PaperPreparation 2 Placing Copy Paper Feeder Media type Paper size Maximum sheet Capacity *1 Paper types not acceptable Recommended paperStoring paper Media type Product name Press down the paper plate Placing paper in drawers Place paper in the drawer Adjust the side guides to the desired paper size Register the paper size into the equipment Do not let your fingers be caught when closing the drawer Placing paper in the drawers of Paper Feed Pedestal optional Adjust the side guides with both hands Adjust the side guides Push the drawer straight until it comes to a stop Preparation 3 Registering Size of Paper Placed Registering standard size LD, LT, LT-R, LG, ST-RPreparation 3 Registering Size of Paper Placed Registering other standard sizes 100% Nonsort Press the Enter button Using Bypass Tray Placing OriginalsMaking Copies Placing Originals Setting position Type of origiAcceptable originals Maximum number of originals scanned in one go Placing originals on the original glass When the built-in memory has become full during scanning Placing booklet-type originals such as books or catalogs When copying highly transparent originals Sheets acceptable Media types Maximum size Maximum number Paper weight When black streaks appear on the copied image When placing a large amount of originals with a long width Check if paper is placed in the drawer Making CopiesPlace the original Select the copy modes as required When the number of sheets exiting has exceeded When Next original? appearsWhen the paper has run out YES Press the CLEAR/STOP button during scanning or copying Stopping/Resuming copying Press the Interrupt button Interrupting copying and making another copy Interrupt copy Using Bypass Tray Using Bypass TrayMedia type Paper size Maximum sheet Capacity *1 Bypass copying Nonsize Check the menuSet the paper size Set the paper type When bypass copying has finished Before Making Copies Selecting Image Mode Adjusting Density LevelPaper Selection Zooming In/Out Copy Image Before Making Copies Default settingsConfirming set functions Nonsort 2IN1 11 Simplex Paper Selection Automatic paper selection APSPaper Selection Place paper in the drawer Place the original Manual paper selection Selecting the drawer of the equipment Copying Different Sizes in One Go MIXED-SIZE Copying Copying Different Sizes in One Go MIXED-SIZE Copying When Change direction ORG appears Zooming In/Out Copy Image Automatic magnification selection AMSZooming In/Out Copy Image When Change direction ORG appears Specifying both the sizes of the original and the copy paper Specifying reproduction ratio manually Selecting Image Mode Selecting Image Mode To adjust the density to the desired level Adjusting Density LevelTo return it to the automatic copy density mode Adjusting Density LevelPage 101 109111 Operating in copy menu Copy MenuSelecting buttons A, B and C Zoom Function Description Copy function list Select SORT, and then press the Enter button Copying in Same Page Order as Originals Sort CopyingFinishing Sort Button Sorting Alternately One Set by One AlternationSelect ALTERNATION, and then press the Enter button Finishing Sort Nonsort Finishing Nonsort Alternation Sorting in Magazine Type Arrangement Magazine SortMagazine Sort Sorting in Magazine Type Arrangement Magazine Sort Magazine Sort Enter button Shifting Paper to Make Margin Image ShiftImage Shift Left Margin Right Margin Right Margin Select ON, and then press the Enter button or button Erasing Shadow on Edge Edge EraseEdge Erase OFF Erasing Shadow on Edge Edge Erase Edge Erase Copying on Both Sides Duplex Copying on Both Sides DuplexSimplex P.91 Split P.91 Duplex Copying on one side SplitBook 2 P.94 When all the originals have been scanned Copying on both sidesDuplex Book Type Duplex SimplexTablet Type Tablet Type Open to top Press the Drawer button to select the paper source to use Copying booklet on both sidesSelectton. Book 2, and then press the Enter button or but Duplex Split Right Right Right Left Left LeftBook Margin Yessingle When copying the last Copying Right and Left Pages Separately Dual Place paper in the drawer Place an originalCopying Right and Left Pages Separately Dual Dual OFF When all the pages are scannedSelect the other copy modes as required, and then press Start button Printing Page Number, Date and Time Annotation Printing Page Number, Date and Time Annotation Number Annotation Changing Copy Setting on Each Job JOB Build Changing Copy Setting on Each Job JOB Build Ready JOB Build JOB Build OFFAMS JOB Build Copying 2 or 4 Pages into 1 Page 2IN1/4IN1 Copying 2 or 4 Pages into 1 Page 2IN1/4IN12IN1 4IN1 2IN1 Duplex a Side 1, b Side 4IN1 Duplex a Side 1, b Side Simplex Duplex Tablet Type Duplex Book Type Card Copying Both Sides of Card into 1 Page ID CardSelect ON, and then press the Enter button ID Card OFF Place a card original on the original glass 100% Sort Zoom FinishingTurn over the card and place it on the original glass again Copying Both Sides of Card into 1 Page ID Card Press the Cancel button Tion ratioXY Zoom Changing Sizes in Horizontal and Vertical Directions XY Zoom Registering combination of functions Registering Functions Frequently Used JOB MemorySet all functions you want to register Select JOB Memory in the copy menu, and then press MEMORY4 Recalling combination of functionsSelect RECALL, and then press the Enter button or button Recall Recall MEMORY2 MEMORY3 Page Weekly Timer Setting 132 Volume Adjustment 135 Before Changing the Settings 117Date and Time 119 137Page Displaying the user functions mode main screen Before Changing the SettingsDefault Settings Lists 03.INITIAL Setup Operating buttons for changing the settings Returning to the copy mode main screenButton Select Initial Setup with Clock settingDate and Time Press the User Functions button Key in the date MONKey in the time Time display format Date and time displayDate format Month format Initial Setup Date & Time Display Language SettingSelect Language with Language Paper Size Setting General SettingDrawer Size Drawer Drawer Size Drawer 1 02.DRAWER General Setting Drawer Size Walkup Screen SettingTimers Walkup Screen Setting Walkup Screen CopyFAX Scan Timer Setting Timer SettingTime of automatic function clear Timers Time of automatic low power modeSelect Auto Clear with Auto Clear Timers Auto Clear Auto Power SaveAuto Sleep Time of automatic sleep mode Timers Auto PowerSave 1MIN Timers Auto Clear 2.AUTO Power Save Timers AUTO240MINAuto Sleep Weekly Timer Setting Weekly Timer Setting Weekly Timer Select on with and buttons, and then press the Enter buttonSunday Press the User Functions button or copy mode button General Setting Timers 04.WEEKLY Timer Volume AdjustmentSpeaker Volume Volume Adjustment Alarm Volume Speaker VolumeKEY Touch Volume 3.RINGER Volume Alarm Volume Touch Key Tone Setting Touch Key Tone SettingTouch KEY Tone Touch KEY Tone OFF Setting department codes Department CodeDepartment Code Department Code Recover OLD Data General Setting Weekly Timer 05.SPEAKER VolumeDepartment Code Department Code Master Code Code Number Enter Master Code NAMEMAX20 Enter the master code name, and then press the Enter buttonKey in the master code, and then press the Enter button Master Code Master Code Number Enter Master Code Department Code Number Enter Department NAMEMAX20 Enter the department name, and then press the Enter buttonKey in the department code, and then press the Enter button Department Code Department Number Changing department names or codes Department Code Number Department Code Enter Department NUMBER1-99Department Code Delete Modify Enter a new department name, and then press the Enter button Deleting department codes Modify Retain Delete Clearing counter values Count Clear Department Code Modify Retain Select Lists with Printing out counter valuesLists Function Supply Notice Canceling department management Department Code YES Select no with and buttons, and then press the Enter button Copy Setup Select Copy Setup withMenu Customize Menu Customize ID Card Menu Customize Image Shift 5.DUAL Image Mode Copy Setup Menu Customize02.APS/AMS APS / AMS APS APS/AMS Select Default Settings with Image ModeSelect Copy Setup with Buttons, and then press Enter button Select Image Mode with Buttons, and then press Enter button Select the image mode with Image Mode TEXT/PHOTO PhotoText Density Adjustment Density AdjustmentSelect LIGHT/DARK with Buttons, and then press Enter button Auto LIGHT/DARKManual LIGHT3 Finishing Mode Finishing ModeSelect Finishing with Buttons, and then press Enter button Finishing NON Sort Default Settings 02.LISTS Pop-Up Display SettingInitial Setup Date & Time 02.LANGUAGE Drawer SET POP-UP Did you change paper size? Various List Printing Various List Printing Department Code Select Menu List with Menu List PrintingMenu List Menu List Printing ROM Version Display Menu List 05.TEST ModeMachine Revisions ROM Version Display Service Notification Service NotificationMail Settings Sending an Email Mail SettingsSend NOW Mail Address Mail Settings Send NOW Setting Email addressesMail Address Enter the Email address and then press the Enter button Setting the customer information Customer InformationCustomer Name User Customer Name Enter NAMEMAX50Page When This Message Appears 176 Paper Jams 178 189196 When This Message Appears When This Message AppearsMessage Meaning Countermeasure Press Start KEY Checking position of paper jams Paper JamsPaper Jams Message Position of Paper Jam When releasing jammed paper When paper jams occur frequentlyDo not tear jammed paper Do not touch the photoconductive drum Paper Jams Open the Reversing Automatic Document Feeder Paper Jams Paper jams within Automatic Duplexing Unit optional Paper jams on bypass trayLower the original feeding tray Close the upper cover Pull out the paper jammed on the bypass tray Open the side cover Paper jam behind transfer unit Close the transfer unit and the side cover Open the transport guide while holding the knob Paper jams within fuser unit Paper jams within Paper Feed Unit optional Close the paper feed cover of the unit Paper jams within Paper Feed Pedestal optional Replacing Toner Cartridge Replacing Toner CartridgeNever attempt to incinerate toner cartridges Recommended toner cartridges Pull out the toner cartridge Open the front cover Hold down the green lever Replacing Toner Cartridge Insert the toner cartridge along the rail Clean the charger Replacing Toner Cartridge With the transfer charger wire Before Calling Service Technician Before Calling Service TechnicianGeneral operation Phenomenon Usual cause Countermeasure Toner-related items Original/Copy paper-related items Image trouble Image Shift Daily Inspection 202 Maintenance and Inspection Daily Inspection Daily InspectionOriginal glass Guides Platen sheet Open the front cover Clean the charger Cleaning charger Cleaning transfer charger Daily Inspection Page List Print Format 215 STUDIO167/207/237 Specifications 208 STUDIO167/207/237 Specifications STUDIO167/207/237 Specifications Paper size Feeder STUDIO167 STUDIO207 STUDIO237 Continuous copying speed Reversing Automatic Document Feeder Specifications of OptionsAutomatic Document Feeder Automatic Duplexing Unit Drawer Module Paper Feed Pedestal Packing List Packing List Copying Function Combination Matrix Combination Matrix 1/2Copying Function Combination Matrix Combination Matrix 2/2 List Print Format Department code listFunction list List Print Format Mailbox list Supply notice list NIC status page list Configuration page list Menu List Program Menu list Numerics 153 38, 55167 176 XY Zoom Index Page Multifunctional Digital Systems