Toshiba E-Studio167, e-Studio237, E-STUDIO207 Before Calling Service Technician, General operation

6 TROUBLESHOOTING

Before Calling Service Technician

When you encounter trouble using this equipment, check the items listed below.

General operation

Phenomenon	Usual cause	Countermeasure
The equipment does not	The power cable is not	Plug in the power cable securely.
operate at all.	plugged in securely.
	The weekly timer functions	Press any of the [ENERGY SAVER] but-
	and the equipment is in the	ton, the [START] button and the function
	sleep mode.	switching buttons on the control panel.
The equipment does not	A message appears on the	Check the message and take any coun-
operate even when you press	screen.	termeasure accordingly.
any of the buttons.		P.176 “When This Message Appears”
	The equipment is in the	Press the [ENERGY SAVER] button to
	energy saving mode.	cancel this mode.
		P.37 “Saving energy when not in use -
		Energy saving mode -”
	When the use of the equip-	Enter your department code.
	ment is managed under	P.36 “Preparation 1 - Turning Power
	department management,	ON”
	and the department code	P.139 “Department Code”
	has not been entered.
	It has been a short time	Wait for the completion of warm-up and
	since the power was turned	then try again.
	ON.
Scanning stops before it is	The number of pages	Select “Print” on the LCD screen to copy
finished. (“Count over”	scanned has exceeded the	the data scanned so far. Select “Cancel
appears on the display.)	maximum value.	job” to delete all the data scanned so far.
Scanning stops before it is	The built-in memory of the	Select “Print” on the LCD screen to copy
finished. (“Memory is full”	equipment has become full.	the data scanned so far. Select “Cancel
appears on the display.)		job” to delete all the data scanned so far.
Copying stops before it is fin-	Approx. 250 sheets of paper	Remove the paper from the receiving tray,
ished. (“Clear paper output	have continuously exited and	and then press the [START] button. Copy-
tray: PRESS START KEY.”	the equipment stops copy-	ing resumes.
appears on the display.)	ing to prevent the copied	Press the [CLEAR/STOP] button to end
	paper from overflowing from	the copy job. “Memory clear?” appears on
	the tray.	the LCD screen. Select “YES”, and then
		press the [START] or [ENTER] button.
“Saving energy” appears on	The equipment is in the low	The equipment automatically enters into
the display.	power mode.	this mode when a specified period of time
		has passed since its last use. Copying is
		enabled.
“Sleep mode” appears on the	The equipment is in the	The equipment automatically enters into
display.	sleep mode.	this mode when a specified period of time
		has passed since its last use. Warm-up
		starts either when print data are received
		or when any of the [ENERGY SAVER]
		button, the [START] button and the func-
		tion switching buttons on the control panel
		is pressed. Copying is enabled when the
		warm-up has finished.
Copy functions cannot be set.	Other functions that cannot	Some functions cannot be combined set
	be set simultaneously with	together.
	copy functions have been	P.213 “Copying Function Combination
	set.	Matrix”

196 Before Calling Service Technician