Toshiba e-Studio237, E-Studio167, E-STUDIO207 manual Toner-related items

Phenomenon	Usual cause	Countermeasure
The department management	Any department code other	If you want to make settings for the
menu does not appear even	than the master code has	department management when it has
though “DEPARTMENT	been entered in the depart-	been already enabled, enter the master
CODE” is selected.	ment code entry screen.	code in the department code entry
		screen, otherwise the department man-
		agement menu cannot be displayed.
		P.139 “Department Code”
In the department manage-	There are print data or Fax	After the print data or Fax data have been
ment menu, switching the	data in the print queue.	finished being printed, perform switching
department management to		again.
be “YES” (enabled) or “NO”
(disabled) cannot be per-
formed.
Even when the equipment is	This cable is not certified	Use a USB2.0 Hi-Speed certified cable.
connected with a PC by a	according to the USB2.0 Hi-
USB cable, the equipment is	Speed.
not recognized.
	The equipment is connected	When the equipment is connected with a
	with a PC via a USB hub.	PC via a USB hub, the equipment may
		not be recognized. Connect it with a PC
		directly by a USB cable.

Toner-related items

Phenomenon	Usual cause	Countermeasure
“Toner is low” appears on the	There is only a little toners	There is still some toner in the toner car-
display.	remaining in the toner car-	tridge. Do not replace the toner cartridge
	tridge.	until “Toner empty” appears.
“Toner empty” appears on the	The toner in the toner car-	Replace the toner cartridge with a new
display.	tridge has run out.	one.
“Toner not recognized”	The toner cartridge is not	Install the toner cartridge correctly.
appears on the display.	installed. Or it is not installed
	correctly.
	A toner cartridge not recom-	Use a TOSHIBA-recommended toner car-
	mended by TOSHIBA is	tridge. If you use a toner cartridge other
	being used.	than the one we recommend and you feel
		annoyed by this message, contact your
		service representative.
		P.16 “Recommended toner cartridges”
“Toner is low” does not	The toner-remaining check	Contact your service representative.
appear on the display,	function has been disabled
although toner is nearly	since the purchase of the
empty.	equipment.
The equipment does not	The toner cartridge inserted	Check the product name of the toner car-
become ready for copying	is not usable for this equip-	tridge. If you can see “T-1640”, this car-
after the toner cartridge is	ment.	tridge is usable.
inserted.

Before Calling Service Technician 197