When This Message Appears | Toshiba e-Studio237, E-Studio167

6 TROUBLESHOOTING

When This Message Appears

A message appears when a problem occurs on the equipment. Check the items on the list below and take a countermeasure accordingly.

Message	Meaning			Countermeasure
*** misfeed	This appears when an origi-		Remove any jammed paper.
	nal or a sheet of copy paper		P.178 “Paper Jams”
	is jammed at the place indi-
	cated by “***”.
Close ***	This appears when any		Close the cover securely.
	cover of the equipment indi-
	cated by “***” is not securely
	closed.
DRAWER * empty	This appears when the paper		Set paper in the drawer.
	in a drawer indicated by “*”		P.40 “Placing paper in drawers”
	has run out.
Count over	The number of pages		Select “Print” on the LCD screen to copy
	scanned has exceeded the		the data scanned so far. Select “Cancel
	maximum value (250		job” to delete all the data scanned so far.
	sheets).
Call for service	This appears when the repair		Contact your service representative.
	or adjustment by your ser-		Give the service technician the error code
	vice technician is needed.		(consisting of letters and numbers) that
			appears in the upper right area of the dis-
			play.


			Never attempt to repair, disassemble
			or modify the equipment by yourself.
			This could cause an electric shock, a fire
			or serious injury. Contact your service
			representative when the equipment is in
			an abnormal condition or any malfunction
			is found.
Time for maintenance	This appears when the main-		Contact your service representative.
	tenance by your service
	technician is needed.
BYPASS empty	Paper set on the bypass tray		Place paper on the bypass tray.
	has run out.		P.61 “Using Bypass Tray”
Toner is low	There is only a little toner		There is still a little toner remaining in the
	remaining in the toner car-		toner cartridge. Do not replace the toner
	tridge.		cartridge until “Toner empty” appears on
			the display.


			y The message may not appear
			because the toner remaining in the
			cartridge does not lie evenly.
			y When the message appears, it is
			advisable to purchase a new
			TOSHIBA-recommended cartridge to
			prepare for its replacement.

176 When This Message Appears

Image 178

Toshiba e-Studio237, E-Studio167, E-STUDIO207 manual When This Message Appears, Message Meaning Countermeasure

Contents

Operators Manual for Copying Functions Page Preface Preface USE of Recycled Paper in the Copier Regulatory Information Basic functions Before Reading This ManualLineup of our manuals Facsimile functions TopAccess Scanning functions How to read this manual Symbols in this manual Description of original/paper direction Screens TrademarksPage Contents 103 Changing Copy Setting on Each Job JOB Build101 Copying 2 or 4 Pages into 1 Page 2IN1/4IN1 Changing EQUIPMENT’S Settings 155 STUDIO167/207/237 Specifications 208 When This Message Appears 176 Paper Jams 178Cleaning charger 203 Cleaning transfer charger 204 Daily Inspection 202 List Print Format 215 Combination Matrix 1/2 213 Combination Matrix 2/2 214219 Contents Co-packed toner cartridge Toshiba Quality Is Second to NoneToshiba Quality Is Second to None Cartridge detecting function Recommended toner cartridgesToner remaining check function Toner Supplies / PartsGeneral Functions extended by various options Features of e-STUDIO167/207/237Features of e-STUDIO167/207/237 Ecological energy-saving design When installing or moving General PrecautionsGeneral Precautions Other points 93.9 31.5 Safety stoppers When using the equipment Position of Certification label, etc During maintenance or inspection When handling supplies Disclaimer Notice Disclaimer Notice Sleep mode Energy saving featuresLow power mode Environmental Information Description of Each Component Preparation 1 Turning Power onPreparation 2 Placing Copy Paper Description of Each Component Description of Each ComponentFront / Right side Platen Cover optional, KA-1640PC Paper Feed Unit optional, MY-1027 Left side / Inner sidePaper Feed Pedestal optional, KD-1022 Drawer Control panel Power switchOriginal glass External Keyboard optional, GJ-1040 Configuration of options Control panel Zoom ReadyEdit Original mode button/lamps Alarm lampCancel button Density adjustment buttons/lamps Message area Copy mode main screenCustom mode setting Copy quantity Reproduction ratio Selecting button display Turning power OFF Preparation 1 Turning Power onTurning power on Press the power switch to on side To turn the equipment into the energy saving mode manually Saving energy when not in use Energy saving modeCanceling the energy saving mode Preparation 2 Placing Copy Paper Preparation 2 Placing Copy PaperAcceptable media types Feeder Media type Paper size Maximum sheet Capacity *1 Storing paper Recommended paperPaper types not acceptable Media type Product name Placing paper in drawers Press down the paper plate Place paper in the drawer Adjust the side guides to the desired paper size Do not let your fingers be caught when closing the drawer Register the paper size into the equipment Placing paper in the drawers of Paper Feed Pedestal optional Adjust the side guides with both hands Adjust the side guides Push the drawer straight until it comes to a stop Registering standard size LD, LT, LT-R, LG, ST-R Preparation 3 Registering Size of Paper PlacedPreparation 3 Registering Size of Paper Placed Registering other standard sizes Press the Enter button 100% Nonsort Placing Originals Using Bypass TrayMaking Copies Acceptable originals Setting position Type of origiPlacing Originals Maximum number of originals scanned in one go When the built-in memory has become full during scanning Placing originals on the original glass When copying highly transparent originals Placing booklet-type originals such as books or catalogs Media types Maximum size Maximum number Paper weight Sheets acceptable When placing a large amount of originals with a long width When black streaks appear on the copied image Place the original Making CopiesCheck if paper is placed in the drawer Select the copy modes as required When the paper has run out When Next original? appearsWhen the number of sheets exiting has exceeded YES Stopping/Resuming copying Press the CLEAR/STOP button during scanning or copying Interrupting copying and making another copy Interrupt copy Press the Interrupt button Using Bypass Tray Using Bypass TrayMedia type Paper size Maximum sheet Capacity *1 Bypass copying Set the paper size Check the menuNonsize Set the paper type When bypass copying has finished Paper Selection Selecting Image Mode Adjusting Density LevelBefore Making Copies Zooming In/Out Copy Image Confirming set functions Default settingsBefore Making Copies Nonsort 2IN1 11 Simplex Automatic paper selection APS Paper SelectionPaper Selection Manual paper selection Place paper in the drawer Place the original Selecting the drawer of the equipment Copying Different Sizes in One Go MIXED-SIZE Copying Copying Different Sizes in One Go MIXED-SIZE Copying When Change direction ORG appears Automatic magnification selection AMS Zooming In/Out Copy ImageZooming In/Out Copy Image When Change direction ORG appears Specifying both the sizes of the original and the copy paper Specifying reproduction ratio manually Selecting Image Mode Selecting Image Mode To return it to the automatic copy density mode Adjusting Density LevelTo adjust the density to the desired level Adjusting Density LevelPage 109 101111 Selecting buttons A, B and C Copy MenuOperating in copy menu Zoom Copy function list Function Description Finishing Copying in Same Page Order as Originals Sort CopyingSelect SORT, and then press the Enter button Sort Select ALTERNATION, and then press the Enter button Sorting Alternately One Set by One AlternationButton Finishing Sort Nonsort Magazine Sort Sorting in Magazine Type Arrangement Magazine SortFinishing Nonsort Alternation Sorting in Magazine Type Arrangement Magazine Sort Magazine Sort Image Shift Left Margin Shifting Paper to Make Margin Image ShiftEnter button Right Margin Right Margin Edge Erase OFF Erasing Shadow on Edge Edge EraseSelect ON, and then press the Enter button or button Erasing Shadow on Edge Edge Erase Edge Erase Copying on Both Sides Duplex Copying on Both Sides DuplexSimplex P.91 Split P.91 Duplex Split Copying on one sideBook 2 P.94 Copying on both sides When all the originals have been scannedDuplex Tablet Type Duplex SimplexBook Type Tablet Type Open to top Selectton. Book 2, and then press the Enter button or but Copying booklet on both sidesPress the Drawer button to select the paper source to use Duplex Split Left Left Right Right Right LeftBook Margin When copying the last Yessingle Place paper in the drawer Place an original Copying Right and Left Pages Separately DualCopying Right and Left Pages Separately Dual Select the other copy modes as required, and then press When all the pages are scannedDual OFF Start button Printing Page Number, Date and Time Annotation Printing Page Number, Date and Time Annotation Annotation Number Changing Copy Setting on Each Job JOB Build Changing Copy Setting on Each Job JOB Build AMS JOB Build OFFReady JOB Build JOB Build 2IN1 4IN1 2IN1 Duplex a Side 1, b Side Copying 2 or 4 Pages into 1 Page 2IN1/4IN1Copying 2 or 4 Pages into 1 Page 2IN1/4IN1 4IN1 Duplex a Side 1, b Side Simplex Duplex Duplex Book Type Tablet Type Select ON, and then press the Enter button Copying Both Sides of Card into 1 Page ID CardCard ID Card OFF 100% Sort Zoom Finishing Place a card original on the original glassTurn over the card and place it on the original glass again Copying Both Sides of Card into 1 Page ID Card Tion ratio Press the Cancel buttonXY Zoom Changing Sizes in Horizontal and Vertical Directions XY Zoom Set all functions you want to register Registering Functions Frequently Used JOB MemoryRegistering combination of functions Select JOB Memory in the copy menu, and then press Select RECALL, and then press the Enter button or button Recalling combination of functionsMEMORY4 Recall Recall MEMORY2 MEMORY3 Page Date and Time 119 Before Changing the Settings 117Weekly Timer Setting 132 Volume Adjustment 135 137Page Default Settings Before Changing the SettingsDisplaying the user functions mode main screen Lists 03.INITIAL Setup Returning to the copy mode main screen Operating buttons for changing the settingsButton Date and Time Clock settingSelect Initial Setup with Press the User Functions button MON Key in the dateKey in the time Date format Date and time displayTime display format Month format Select Language with Display Language SettingInitial Setup Date & Time Language General Setting Paper Size SettingDrawer Size Drawer Size Drawer 1 02.DRAWER Drawer Timers Walkup Screen SettingGeneral Setting Drawer Size Walkup Screen Setting Copy Walkup ScreenFAX Scan Timer Setting Timer SettingTime of automatic function clear Select Auto Clear with Time of automatic low power modeTimers Auto Clear Auto Power Save Timers Auto ClearAuto Sleep Timers Auto Power Time of automatic sleep modeSave 1MIN Timers AUTO240MIN Timers Auto Clear 2.AUTO Power SaveAuto Sleep Weekly Timer Setting Weekly Timer Setting Select on with and buttons, and then press the Enter button Weekly TimerSunday Press the User Functions button or copy mode button Speaker Volume Volume AdjustmentGeneral Setting Timers 04.WEEKLY Timer Volume Adjustment KEY Touch Volume 3.RINGER Volume Speaker VolumeAlarm Volume Alarm Volume Touch Key Tone Setting Touch Key Tone SettingTouch KEY Tone Touch KEY Tone OFF Department Code Setting department codesDepartment Code Department Code General Setting Weekly Timer 05.SPEAKER VolumeDepartment Code Recover OLD Data Department Code Key in the master code, and then press the Enter button Enter the master code name, and then press the Enter buttonMaster Code Code Number Enter Master Code NAMEMAX20 Master Code Master Code Number Enter Master Code Key in the department code, and then press the Enter button Enter the department name, and then press the Enter buttonDepartment Code Number Enter Department NAMEMAX20 Department Code Department Number Changing department names or codes Department Code Delete Department Code Enter Department NUMBER1-99Department Code Number Modify Enter a new department name, and then press the Enter button Deleting department codes Delete Modify Retain Clearing counter values Department Code Modify Retain Count Clear Lists Printing out counter valuesSelect Lists with Function Supply Notice Canceling department management Select no with and buttons, and then press the Enter button Department Code YES Menu Customize Select Copy Setup withCopy Setup Menu Customize Menu Customize Image Shift 5.DUAL ID Card 02.APS/AMS Copy Setup Menu CustomizeImage Mode APS / AMS APS/AMS APS Select Copy Setup with Buttons, and then press Enter button Image ModeSelect Default Settings with Select Image Mode with Buttons, and then press Enter button Image Mode TEXT/PHOTO Photo Select the image mode withText Density Adjustment Density AdjustmentSelect LIGHT/DARK with Buttons, and then press Enter button Manual LIGHT/DARKAuto LIGHT3 Finishing Mode Finishing ModeSelect Finishing with Buttons, and then press Enter button Finishing NON Sort Initial Setup Date & Time 02.LANGUAGE Pop-Up Display SettingDefault Settings 02.LISTS Drawer SET POP-UP Did you change paper size? Various List Printing Various List Printing Department Code Menu List Menu List PrintingSelect Menu List with Menu List Printing Machine Revisions Menu List 05.TEST ModeROM Version Display ROM Version Display Service Notification Service NotificationMail Settings Send NOW Mail SettingsSending an Email Mail Address Mail Address Setting Email addressesMail Settings Send NOW Enter the Email address and then press the Enter button Customer Information Setting the customer informationCustomer Name Customer Name Enter NAMEMAX50 UserPage 189 When This Message Appears 176 Paper Jams 178196 When This Message Appears When This Message AppearsMessage Meaning Countermeasure Press Start KEY Paper Jams Paper JamsChecking position of paper jams Message Position of Paper Jam Do not tear jammed paper When paper jams occur frequentlyWhen releasing jammed paper Do not touch the photoconductive drum Paper Jams Open the Reversing Automatic Document Feeder Paper Jams Lower the original feeding tray Close the upper cover Paper jams on bypass trayPaper jams within Automatic Duplexing Unit optional Pull out the paper jammed on the bypass tray Paper jam behind transfer unit Open the side cover Close the transfer unit and the side cover Paper jams within fuser unit Open the transport guide while holding the knob Paper jams within Paper Feed Unit optional Paper jams within Paper Feed Pedestal optional Close the paper feed cover of the unit Replacing Toner Cartridge Replacing Toner CartridgeNever attempt to incinerate toner cartridges Recommended toner cartridges Open the front cover Hold down the green lever Pull out the toner cartridge Replacing Toner Cartridge Clean the charger Insert the toner cartridge along the rail Replacing Toner Cartridge With the transfer charger wire General operation Before Calling Service TechnicianBefore Calling Service Technician Phenomenon Usual cause Countermeasure Toner-related items Original/Copy paper-related items Image trouble Image Shift Maintenance and Inspection Daily Inspection 202 Daily Inspection Daily InspectionOriginal glass Guides Platen sheet Cleaning charger Open the front cover Clean the charger Cleaning transfer charger Daily Inspection Page STUDIO167/207/237 Specifications 208 List Print Format 215 STUDIO167/207/237 Specifications STUDIO167/207/237 Specifications Continuous copying speed Paper size Feeder STUDIO167 STUDIO207 STUDIO237 Automatic Document Feeder Specifications of OptionsReversing Automatic Document Feeder Automatic Duplexing Unit Paper Feed Pedestal Drawer Module Packing List Packing List Combination Matrix 1/2 Copying Function Combination MatrixCopying Function Combination Matrix Combination Matrix 2/2 Function list Department code listList Print Format List Print Format Supply notice list Mailbox list Configuration page list NIC status page list Menu list Menu List Program Numerics 167 38, 55153 176 XY Zoom Index Page Multifunctional Digital Systems