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Toshiba FS-3600 owner manual Enter a Refund Check, Procedure

Models: FS-3600

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Enter a Refund Check

Chapter 3 - Guest Check Functions

3.14 Enter a Refund Check

This function creates a “negative” check. Items entered are sub- tracted from reports. This function can also be used to refund individual items from a check rather than using the {VOID} function on the closed check.

Procedure

1.Login the server who rang the original items.

2.Press {OPEN~REFUND}.

3.If prompted, index a manager I.D. number and press {ENTER}.

4.Enter items to be refunded.

5.Press the {MEDIA} key from which to subtract the item’s totals.

3-58	FS-3600 Owner’s Manual

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Toshiba FS-3600 owner manual Enter a Refund Check, Procedure

Contents

Document No. OM-3600 Original: May., TEC Electronic Cash RegisterTOSHIBA TEC AMERICA Revised: Sept.,Page FS-3600and Accessories One Year Limited Warranty FCC Notice FS-3600Overview Table of ContentsAccess the System Guest Check Functions3-11 Functions Outside of a Sale Reports5.1.2 Chapter FS-3600 Overview Chapter 1 - FS-3600Overview FS-3600Owner’s ManualIntroduction 1.1Introduction 1.2Order Entry Screen Order Entry Screen ItemsChapter 1 - FS-3600Overview Sample Order Entry ScreenFS-3600Owner’s Manual Order Entry ScreenSample – Login Screen 1.3Sample FS-3600ScreensFS-3600Owner’s Manual Sample FS-3600Screens Sample - Start/Recall Check ScreenFS-3600Owner’s Manual Chapter 1 - FS-3600OverviewSample – Table #/Guest Screen Sample - Food Menu Screen Sample – Menu Item Entry Screen FS-3600Owner’s Manual Sample - Cashier/Pay Screen1-12 Sample FS-3600ScreensPOS Function Description 1.4POS Key Functions - SummaryKey Function 1-14 Key FunctionPOS Function Description FS-3600Owner’s ManualFS-3600Owner’s Manual Key FunctionPOS Function Description 1-151-16 Key FunctionPOS Function Description FS-3600Owner’s Manual1-17 Key FunctionPOS Function Description 1-18 Key FunctionPOS Function Description FS-3600Owner’s Manual Key FunctionPOS Function Description 1-191-20 Key FunctionPOS Function Description FS-3600Owner’s ManualFS-3600Owner’s Manual Key FunctionPOS Function Description 1-21POS Function Description User LoginKey Function 1-22FS-3600Owner’s Manual Key FunctionPOS Function Description 1-231-24 Key FunctionPOS Function Description FS-3600Owner’s ManualChapter Access the System POS Key Functions - Summary Chapter 2 - Access the SystemFS-3600Owner’s Manual 2.1Manager Overrides 2.2.1Clock In Procedure2.2Clocking In/Out Notes 2.2.2Clock OutProcedure 2.3Login/Logout NOTESProcedure 2.3.1Login2.3.2Logout ProcedureNOTES 2.3.3One-TouchLoginProcedure Chapter Guest Check Functions Chapter 3 - Guest Check Functions FS-3600Owner’s ManualNew Guest Checks Guest Check Numbers Ending a Service Round3.1New Guest Checks Auto Create / Auto Recall Modes3.2.1Table Number Table Select Preset Key3.2New Check Prompts Procedure3.2.2Guest Count Procedure3.2.3Order Type Procedure3.2.4Order Number ProcedureFor All Checks Today 3.2.5Override Meal PeriodFor One Check Only Procedure 3.2.6Add Guest InformationAdd Extra Guest Information 3.3Entering Menu Items 3.3.1Preset Menu Item3.3.2More than One Preset Item 3.3.3Menu by PLU #With PREFIX PRICE to Yes 3.3.4Open Priced Menu Item3.3.5Scalable Menu Item With PREFIX PRICE to No3.3.6Enter Modifiers With Forced Display Procedure3.3.7Enter Modifiers With Special Instructions Procedure3.3.8Enter Modifiers With Spell-ItInstructions ProcedureProcedure 3.3.9Enter Items by Seat NumbersWith +SEAT and –SEAT Procedure With Seat SelectChange Seat Number ProcedureSample Procedure 3.3.10 Enter by Menu Item SizeRemove Last Item 3.4Check Corrections Before Sending3.4.1Remove Items from Checks Remove One Item1.Enter menu items 2.Press VOID~ALL~ITEMS Remove All Items Before SendingProcedure • The entire check is voided3.4.2Add a Modifier 3.4.3Delete a Modifier3.4.4Replace a Modifier 3.5Send Items to Remote Printers 3.5.1Printer Mode OptionsProcedure Sample 3.5.2Send One Remote Slip from Multi Checks8. Screen prompts 3.5.3Send Multi Remote Slips from One Check Procedure3.6End Service Round Procedure3.7Recall a Check Using the Number PadUsing List of Open Checks 3.7.1By Check NumberUsing the Number Pad 3.7.2By Table Number3.7.3Recall by Order Type Using List of Open Checks3.7.6Recall with Dual Drive Thru 3.7.4Recall Table with Separate Checks3.7.5Recall With a Bar Code Scanner ExampleProcedure 3.8Split a Check3.8.1Split By Item 3.8.2Split by Seat Number Procedure3.8.3Split By Amount ProcedureProcedure 3.9Transfer a Guest Check3.9.1Transfer to a Server 3.9.2Transfer from a Server Procedure3.9.3Transfer all Checks Procedure3.10 Combine Checks 3.10.1 Combine Stored Checks3.10.2 Add New Check to Stored Check 3.10.3 Add to Stored Check by Order Type3.10.4 Add New Check to Stored Check with Table # ONE CHK/TBL set to YES 3.10.5 Combine Stored Checks to One TableONE CHK/TBL set to NO Remove Single Items 3.11 Check Adjustments3.11.1 Void Items on Stored Checks Remove All Items3.11.2 Add a Discount or Surcharge NotesAutomatic Discount Item Discount Subtotal DiscountDiscount for Recipient Procedure3.11.3 Exempt Tax from a Check ProcedureProcedure 3.11.4 Add a TipAuto Gratuity Add Charge Tip Change Default Charge Tip AmountRemove Default Charge Tip Amount Procedure3.12 Tender the Check 3.12.3 Overtender to Tip 3.12.1 Tender a Check with Preset Key3.12.2 Tender With Tip Entry Procedure3.12.4 Split Tender Procedure3.12.5 Partial Tender Procedure3.12.6 Tender to Charge Account ProcedureProcedure 3.12.7 Tender with MEDIA~NLUOvertender to Tip with MEDIA~NLU Split Tender With MEDIA~NLU Procedure 3.13 Corrections to Closed Checks3.13.1 Refund a Menu Item 3.13.2 Change a Discount ProcedureProcedure 3.13.3 Change Media Type3.13.4 Change a Credit Card Tip 3.14 Enter a Refund Check Procedure3.15 Review a Closed Check ProcedureFS-3600Owner’s Manual NOTES3-60 Review a Closed CheckChapter Functions Outside of a Sale Chapter 4 - Functions Outside of a Sall FS-3600Owner’s ManualFinished Product Waste 4.1Finished Product Waste ProcedureProcedure 4.2Loan/Pickup4.2.1Loan 4.2.2Pickup Procedure4.3Transfer Media ProcedureWith Meal Period Price Levels YES 4.4Price ChangesWith Meal Period Price Levels NO Enter ID 4.5Tip PayoutProcedure Tip PayoutProcedure 4.6Cash Out/In of Drawer4.6.1Paid Out 4.6.2Paid In ProcedureChapter Reports Chapter 5 - Reports FS-3600Owner’s ManualReports Overview Description 5.1Reports OverviewReport Group System ReportsPrinting a Report from the POS Screens Preset Keys5.1.1Print or View Reports Report Number Look up NLU KeysCarried Over 5.1.2Report Balancing NotesMenu Item Sales User Reports5.1.3Report Sample Formats Code 5.1.4List of ReportsRevenue Report5.2Open Check Report 5.3Hourly Productivity Report 5-10 5.4Sales Mix Report Report Items5.4.1Detail Report – Menu Item Sales 5.4.2Departments – Menu Item Sales 5.4.3Categories – Menu Item Sales 5.5Manager Voids Report 5.6Refund Report Sales 5.7Financial ReportReadings Balance Closed ChecksServer Sales - Summary of sales by server Server TotalsMedia 5-19Discounts DepositCash Balance Functions DepartmentsCategories 5-22 5.8Customer Summary Report FS-3600Owner’s Manual 5.9Media Report5-24 5.10 Loan/Pickup Report 5.11 Sales Tax Report 5.12 Charge Account Report 5.13 Discount Recipient Report Notes 5.14 Deposit EntryProcedure 5.15 X Report 5.16 Z Report Config Station SetupSetup Table 5.16.1 Programming Options for Z ReportsApplies to 5.16.2 Reports Included in X and Z ReportsFunction Table Option SystemFS-3600Owner’s Manual NOTES5-34 Z ReportPage TOSHIBA TEC AMERICA