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Toshiba FS-3600 owner manual 1.1Introduction

Models: FS-3600

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Chapter 1 - FS-3600 Overview

Introduction

1.1Introduction

The FS-3600 is a touch screen POS system for use in the hospitality industry. A companion keyboard entry terminal, the FS-2700, is also available. The FS-3600 and FS-2700 stations can be used interchangeably within the same system, even though not all touch features are available on the FS-2700.

The FS-3600 and FS-2700 workstations can be used in a system of up to twelve workstations operating off a network. A Backoffice PC running the Windows XP Professional operating system can be integrated in a system to run software for additional maintenance and reporting.

This manual describes guest check processing and adjustments. Details of programming and configuring the FS-3600 system are in the FS-3600/FS-2700 Programming Manual.

The FS-3600 system offers a wide array of features that make it easily adaptable to all types of food service applications – including fine dine table service, dual drive-thru quick service, full-service bars, cafeterias, delis and school lunchrooms.

The FS-3600/FS-2700 system can be easily tailored for indi- vidual restaurant menus, personnel and operating procedures. Menus and prices can be changed to accommodate daily changes in meal period prices.

The FS-3600 touch workstation offers custom programming for any application through its unique system of soft-programmed POS touch screens. In addition to the Key Functions of the FS-2700, many touch specific features offer additional ease of operations.

A list summarizing POS Key Functions follows in this chapter. Detailed explanations of the more common functions are included in subsequent chapters of this manual.

FS-3600 Owner’s Manual

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Toshiba FS-3600 owner manual 1.1Introduction

Contents

Revised: Sept., TEC Electronic Cash RegisterTOSHIBA TEC AMERICA Document No. OM-3600 Original: May.,Page FS-3600and Accessories One Year Limited Warranty FCC Notice Guest Check Functions Table of ContentsAccess the System FS-3600Overview3-11 Reports Functions Outside of a Sale5.1.2 Chapter FS-3600 Overview Chapter 1 - FS-3600Overview FS-3600Owner’s ManualIntroduction 1.1Introduction Order Entry Screen Items 1.2Order Entry ScreenOrder Entry Screen Sample Order Entry ScreenFS-3600Owner’s Manual Chapter 1 - FS-3600Overview1.3Sample FS-3600Screens Sample – Login ScreenFS-3600Owner’s Manual Chapter 1 - FS-3600Overview Sample - Start/Recall Check ScreenFS-3600Owner’s Manual Sample FS-3600ScreensSample – Table #/Guest Screen Sample - Food Menu Screen Sample – Menu Item Entry Screen Sample FS-3600Screens Sample - Cashier/Pay Screen1-12 FS-3600Owner’s ManualPOS Function Description 1.4POS Key Functions - SummaryKey Function FS-3600Owner’s Manual Key FunctionPOS Function Description 1-141-15 Key FunctionPOS Function Description FS-3600Owner’s ManualFS-3600Owner’s Manual Key FunctionPOS Function Description 1-161-17 Key FunctionPOS Function Description 1-18 Key FunctionPOS Function Description 1-19 Key FunctionPOS Function Description FS-3600Owner’s ManualFS-3600Owner’s Manual Key FunctionPOS Function Description 1-201-21 Key FunctionPOS Function Description FS-3600Owner’s Manual1-22 User LoginKey Function POS Function Description1-23 Key FunctionPOS Function Description FS-3600Owner’s ManualFS-3600Owner’s Manual Key FunctionPOS Function Description 1-24Chapter Access the System POS Key Functions - Summary Chapter 2 - Access the SystemFS-3600Owner’s Manual 2.1Manager Overrides 2.2.1Clock In Procedure2.2Clocking In/Out Notes 2.2.2Clock OutProcedure NOTES 2.3Login/LogoutProcedure 2.3.1Login2.3.2Logout ProcedureNOTES 2.3.3One-TouchLoginProcedure Chapter Guest Check Functions Chapter 3 - Guest Check Functions FS-3600Owner’s ManualNew Guest Checks Auto Create / Auto Recall Modes Ending a Service Round3.1New Guest Checks Guest Check NumbersProcedure Table Select Preset Key3.2New Check Prompts 3.2.1Table NumberProcedure 3.2.2Guest CountProcedure 3.2.3Order TypeProcedure 3.2.4Order NumberFor All Checks Today 3.2.5Override Meal PeriodFor One Check Only Procedure 3.2.6Add Guest InformationAdd Extra Guest Information 3.3.3Menu by PLU # 3.3.1Preset Menu Item3.3.2More than One Preset Item 3.3Entering Menu ItemsWith PREFIX PRICE to No 3.3.4Open Priced Menu Item3.3.5Scalable Menu Item With PREFIX PRICE to YesProcedure 3.3.6Enter Modifiers With Forced DisplayProcedure 3.3.7Enter Modifiers With Special InstructionsProcedure 3.3.8Enter Modifiers With Spell-ItInstructionsProcedure 3.3.9Enter Items by Seat NumbersWith +SEAT and –SEAT Procedure With Seat SelectChange Seat Number Procedure3.3.10 Enter by Menu Item Size Sample ProcedureRemove One Item 3.4Check Corrections Before Sending3.4.1Remove Items from Checks Remove Last Item• The entire check is voided Remove All Items Before SendingProcedure 1.Enter menu items 2.Press VOID~ALL~ITEMS3.4.3Delete a Modifier 3.4.2Add a Modifier3.4.4Replace a Modifier 3.5.1Printer Mode Options 3.5Send Items to Remote Printers3.5.2Send One Remote Slip from Multi Checks Procedure Sample8. Screen prompts Procedure 3.5.3Send Multi Remote Slips from One CheckProcedure 3.6End Service Round3.7.1By Check Number Using the Number PadUsing List of Open Checks 3.7Recall a CheckUsing List of Open Checks 3.7.2By Table Number3.7.3Recall by Order Type Using the Number PadExample 3.7.4Recall Table with Separate Checks3.7.5Recall With a Bar Code Scanner 3.7.6Recall with Dual Drive ThruProcedure 3.8Split a Check3.8.1Split By Item Procedure 3.8.2Split by Seat NumberProcedure 3.8.3Split By AmountProcedure 3.9Transfer a Guest Check3.9.1Transfer to a Server Procedure 3.9.2Transfer from a ServerProcedure 3.9.3Transfer all Checks3.10.1 Combine Stored Checks 3.10 Combine Checks3.10.3 Add to Stored Check by Order Type 3.10.2 Add New Check to Stored Check3.10.4 Add New Check to Stored Check with Table # ONE CHK/TBL set to YES 3.10.5 Combine Stored Checks to One TableONE CHK/TBL set to NO Remove All Items 3.11 Check Adjustments3.11.1 Void Items on Stored Checks Remove Single ItemsNotes 3.11.2 Add a Discount or SurchargeAutomatic Discount Subtotal Discount Item DiscountProcedure Discount for RecipientProcedure 3.11.3 Exempt Tax from a CheckProcedure 3.11.4 Add a TipAuto Gratuity Procedure Change Default Charge Tip AmountRemove Default Charge Tip Amount Add Charge Tip3.12 Tender the Check Procedure 3.12.1 Tender a Check with Preset Key3.12.2 Tender With Tip Entry 3.12.3 Overtender to TipProcedure 3.12.4 Split TenderProcedure 3.12.5 Partial TenderProcedure 3.12.6 Tender to Charge AccountProcedure 3.12.7 Tender with MEDIA~NLUOvertender to Tip with MEDIA~NLU Split Tender With MEDIA~NLU Procedure 3.13 Corrections to Closed Checks3.13.1 Refund a Menu Item Procedure 3.13.2 Change a DiscountProcedure 3.13.3 Change Media Type3.13.4 Change a Credit Card Tip Procedure 3.14 Enter a Refund CheckProcedure 3.15 Review a Closed CheckReview a Closed Check NOTES3-60 FS-3600Owner’s ManualChapter Functions Outside of a Sale Chapter 4 - Functions Outside of a Sall FS-3600Owner’s ManualFinished Product Waste Procedure 4.1Finished Product WasteProcedure 4.2Loan/Pickup4.2.1Loan Procedure 4.2.2PickupProcedure 4.3Transfer MediaWith Meal Period Price Levels YES 4.4Price ChangesWith Meal Period Price Levels NO Tip Payout 4.5Tip PayoutProcedure Enter IDProcedure 4.6Cash Out/In of Drawer4.6.1Paid Out Procedure 4.6.2Paid InChapter Reports Chapter 5 - Reports FS-3600Owner’s ManualReports Overview System Reports 5.1Reports OverviewReport Group DescriptionReport Number Look up NLU Keys Preset Keys5.1.1Print or View Reports Printing a Report from the POS ScreensUser Reports 5.1.2Report Balancing NotesMenu Item Sales Carried Over5.1.3Report Sample Formats Report 5.1.4List of ReportsRevenue Code5.2Open Check Report 5.3Hourly Productivity Report 5-10 Report Items 5.4Sales Mix Report5.4.1Detail Report – Menu Item Sales 5.4.2Departments – Menu Item Sales 5.4.3Categories – Menu Item Sales 5.5Manager Voids Report 5.6Refund Report Sales 5.7Financial ReportReadings Closed Checks Balance5-19 Server TotalsMedia Server Sales - Summary of sales by serverDiscounts DepositCash Balance Functions DepartmentsCategories 5-22 5.8Customer Summary Report FS-3600Owner’s Manual 5.9Media Report5-24 5.10 Loan/Pickup Report 5.11 Sales Tax Report 5.12 Charge Account Report 5.13 Discount Recipient Report Notes 5.14 Deposit EntryProcedure 5.15 X Report 5.16 Z Report 5.16.1 Programming Options for Z Reports Station SetupSetup Table ConfigSystem 5.16.2 Reports Included in X and Z ReportsFunction Table Option Applies toZ Report NOTES5-34 FS-3600Owner’s ManualPage TOSHIBA TEC AMERICA