Troubleshooting
When the camera does not operate properly, check the following items besides the warning messages (page 64) and the indicator colors (page 15)
Problem | Cause | Remedy | Page | |
The power cannot | The battery have been | Recharge the battery. | 20 | |
be turned on. | exhausted. |
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| |
| The AC adapter plug has | Plug the adapter into the wall outlet. | 20 | |
| been disconnected from a |
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| |
| wall outlet. |
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| |
| The battery in incorrectly | Load the battery in the correct direction. | 19 | |
| have been loaded. |
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| |
The batteries run | You are using the camera | Put the batteries in your pocket or another | 11 | |
out quickly. | in extremely cold | warm place to warm it, then load it into the |
| |
| conditions. | camera just before taking a photograph. |
| |
| The battery terminals are | Wipe the battery terminals with a clean, dry | 21 | |
| dirty. | cloth. |
| |
| The battery have reached | Replace with new battery. | 19 | |
| the effective life. |
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| |
No photograph is | No SD card has been | Insert the SD card. | 18 | |
taken when the | inserted. |
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| |
shutter button is | There is not enough | Insert a new SD card. | 18 | |
taken. | ||||
space in the SD card. | Erase saved images to increase free space. | 47 | ||
| ||||
| The SD card has been | Cancel the | 13 | |
| Replace with a new SD card. | 18 | ||
| The SD card has not been | Format the SD card. | 48 | |
| formatted. |
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| |
| The SD card has been | Insert a new SD card. | 18 | |
| damaged. |
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| |
| Auto Power Off is | Turn the power on. | 22 | |
| functioning. |
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| |
The flash cannot | Suppressed Flash has | Select another flash type. | 32 | |
be used. | been selected. |
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| |
| You pressed the shutter | Wait until charging is completed before | 28 | |
| button while the flash was | pressing the shutter button. |
| |
| charging. |
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| |
The | The subject is too far | Move closer to the subject. | 32 | |
image is too dark | away. |
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| |
even though the |
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| |
flash fired. |
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The | The lens is not clean. | Clean the lens. | 9 | |
image is blurred. | The image is out of focus. | Perform Macro photography according to the | 31 | |
| ||||
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| distance up to the subject. |
| |
| The image has been shot | Place the camera on a stable surface when | 33 | |
| in a handshake state. | taking photographs to prevent handshake. |
| |
The SD card cannot | The SD card has been | Cancel the | 13 | |
be formatted. |
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| ||
A single image | The image has been | Cancel the protection of the image. | 46 | |
cannot be erased. | protected. |
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| |
| The SD card has been | Cancel the | 13 | |
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|
| ||
| The image has been set | Cancel the DPOF setting. | 62 | |
| with DPOF. |
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| |
The settings | Without batteries, the | Load the battery and set date and time | 19 | |
including date | camera has been left for a | again. | 24 | |
and time have | long period time. |
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| |
been cleared. |
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| GettingReady |
| TakingPhotographs |
PhotographedImages | PlayingBack/Deleting |
PC | Connecting |
| tothe |
Information | OtherUseful |
65