Troubleshooting

When the camera does not operate properly, check the following items besides the warning messages (page 64) and the indicator colors (page 15)

Problem

Cause

Remedy

Page

The power cannot

The battery have been

Recharge the battery.

20

be turned on.

exhausted.

 

 

 

The AC adapter plug has

Plug the adapter into the wall outlet.

20

 

been disconnected from a

 

 

 

wall outlet.

 

 

 

The battery in incorrectly

Load the battery in the correct direction.

19

 

have been loaded.

 

 

The batteries run

You are using the camera

Put the batteries in your pocket or another

11

out quickly.

in extremely cold

warm place to warm it, then load it into the

 

 

conditions.

camera just before taking a photograph.

 

 

The battery terminals are

Wipe the battery terminals with a clean, dry

21

 

dirty.

cloth.

 

 

The battery have reached

Replace with new battery.

19

 

the effective life.

 

 

No photograph is

No SD card has been

Insert the SD card.

18

taken when the

inserted.

 

 

shutter button is

There is not enough

Insert a new SD card.

18

taken.

space in the SD card.

Erase saved images to increase free space.

47

 

 

The SD card has been

Cancel the write-protection.

13

 

write-protected.

Replace with a new SD card.

18

 

The SD card has not been

Format the SD card.

48

 

formatted.

 

 

 

The SD card has been

Insert a new SD card.

18

 

damaged.

 

 

 

Auto Power Off is

Turn the power on.

22

 

functioning.

 

 

The flash cannot

Suppressed Flash has

Select another flash type.

32

be used.

been selected.

 

 

 

You pressed the shutter

Wait until charging is completed before

28

 

button while the flash was

pressing the shutter button.

 

 

charging.

 

 

The played-back

The subject is too far

Move closer to the subject.

32

image is too dark

away.

 

 

even though the

 

 

 

flash fired.

 

 

 

The played-back

The lens is not clean.

Clean the lens.

9

image is blurred.

The image is out of focus.

Perform Macro photography according to the

31

 

 

 

distance up to the subject.

 

 

The image has been shot

Place the camera on a stable surface when

33

 

in a handshake state.

taking photographs to prevent handshake.

 

The SD card cannot

The SD card has been

Cancel the write-protection.

13

be formatted.

write-protected.

 

 

A single image

The image has been

Cancel the protection of the image.

46

cannot be erased.

protected.

 

 

 

The SD card has been

Cancel the write-protection.

13

 

write-protected.

 

 

 

The image has been set

Cancel the DPOF setting.

62

 

with DPOF.

 

 

The settings

Without batteries, the

Load the battery and set date and time

19

including date

camera has been left for a

again.

24

and time have

long period time.

 

 

been cleared.

 

 

 

 

 

 

 

 

GettingReady

 

TakingPhotographs

PhotographedImages

PlayingBack/Deleting

PC

Connecting

 

tothe

Information

OtherUseful

65

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Image 65
Toshiba PDR-T20 instruction manual Troubleshooting, Problem Cause Remedy