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PORTEGE M300
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Chapter 2
Troubleshooting Procedures
Contents
Main
Toshiba Personal Computer PORTEGE M300 Maintenance Manual
TOSHIBA CORPORATION
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Preface
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Table of Contents
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Chapter 1 Contents
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1.1 Features
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1.3 USB Floppy Disk Drive
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1.4 Hard Disk Drive 1 Hardware Overview
PORTEGE M300 Maintenance Manual (960-504) 1-13
Table 1-2 HDD dimensions
1 Hardware Overview 1.4 Hard Disk Drive
1-14 PORTEGE M300 Maintenance Manual (960-504)
Table 1-3 HDD Specifications (1/2)
1.4 Hard Disk Drive 1 Hardware Overview
PORTEGE M300 Maintenance Manual (960-504) 1-15
Table 1-3 HDD Specifications (2/2)
1.5 Optical Drive
1.5 Optical Drive 1 Hardware Overview
PORTEGE M300 Maintenance Manual (960-504) 1-17
Table 1-5 DVD-ROM & CD-R/RW drive specifications
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1.5 Optical Drive 1 Hardware Overview
PORTEGE M300 Maintenance Manual (960-504) 1-19
Table 1-7 DVD Super Multi drive specifications (1/2)
1 Hardware Overview 1.5 Optical Drive
1-20 PORTEGE M300 Maintenance Manual (960-504)
Table 1-7 DVD Super Multi drive specifications (2/2)
1.6 Keyboard
1.7 TFT Color Display
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1.8 Power Supply
1.8 Power Supply 1 Hardware Overview
PORTEGE M300 Maintenance Manual (960-504) 1-25
Table 1-10 Power supply output rating (1/2)
1 Hardware Overview 1.8 Power Supply
1-26 PORTEGE M300 Maintenance Manual (960-504)
Table 1-10 Power supply output rating (2/2)
1.9 Batteries
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1.10 AC Adapter
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Chapter 2 Contents
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2.1 Troubleshooting
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2.3 Power Supply Troubleshooting
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2.4 System Board Troubleshooting
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2 Troubleshooting Procedures 2.4 System Board Troubleshooting
PORTEGE M300 Maintenance Manual (960-504) 2-23
Table 2-4 Debug port error status (2/7)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
2-24 PORTEGE M300 Maintenance Manual (960-504)
Table 2-4 Debug port error status (3/7)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
PORTEGE M300 Maintenance Manual (960-504) 2-25
Table 2-4 Debug port error status (4/7)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
2-26 PORTEGE M300 Maintenance Manual (960-504)
Table 2-4 Debug port error status (5/7)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
PORTEGE M300 Maintenance Manual (960-504) 2-27
Table 2-4 Debug port error status (6/7)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
Table 2-4 Debug port LED status (7/7)
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2.5 USB FDD Troubleshooting
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2.6 HDD Troubleshooting
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2.7 Keyboard Troubleshooting
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2.8 Touch pad Troubleshooting
2.9 Display Troubleshooting
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2.10 Optical drive Troubleshooting
2.11 Modem Troubleshooting
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2.12 LAN Troubleshooting
2.13 Wireless LAN Troubleshooting
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2.14 Bluetooth Troubleshooting
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2.15 Sound Troubleshooting
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Chapter 3 Contents
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3.1 The Diagnostic Test
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3.2 Executing the Diagnostic Test
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3.3 Setting of the hardware configuration
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3.4 Heatrun Test
3.5 Subtest Names 3 Tests and Diagnostics
3-12 PORTEGE M300 Maintenance Manual (960-504)
3.5 Subtest Names
3 Tests and Diagnostics 3.5 Subtest Names
PORTEGE M300 Maintenance Manual (960-504) 3-13
Table 3-1 Subtest names (2/2)
3.6 System Test
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3.7 Memory Test
3.8 Keyboard Test
3.9 Display Test
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3.10 Floppy Disk Test
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3.11 Printer Test
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3.12 Async Test
3.13 Hard Disk Test
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3.14 Real Timer Test
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3.15 NDP Test
3.16 Expansion Test
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3.17 CD-ROM/DVD-ROM Test
3 Tests and Diagnostics 3.18 Error Code and Error Status Names
PORTEGE M300 Maintenance Manual (960-504) 3-35
3.18 Error Code and Error Status Names
3.18 Error Code and Error Status Names 3 Tests and Diagnostics
3-36 PORTEGE M300 Maintenance Manual (960-504)
Table 3-2 Error codes and error status names (2/3)
3 Tests and Diagnostics 3.18 Error Code and Error Status Names
PORTEGE M300 Maintenance Manual (960-504) 3-37
Table 3-2 Error codes and error status names (3/3)
3.19 Hard Disk Test Detail Status
3 Tests and Diagnostics 3.19 Hard Disk Test Detail Status
PORTEGE M300 Maintenance Manual (960-504) 3-39
Table 3-4 Error register contents
3.20 Only One Test
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3.21 Head Cleaning
3.22 Log Utilities
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3.23 Running Test
3.24 Floppy Disk Drive Utilities
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3.25 System Configuration
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3.26 Wireless LAN Test Program (Intel-made b)
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3.27 Wireless LAN Test Program (Intel-made b/g)
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3.28 Wireless LAN Test Program (Intel-made a/b/g)
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3.29 Wireless LAN Test Program (Askey-made)
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3.30 LAN/Modem/Bluetooth/IEEE1394 Test Program
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3.30 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
3-80 PORTEGE M300 Maintenance Manual (960-504)
If the target machine has any problem, it displays Error CODE. The following message is displayed.
Table 3-5 Error message
3 Tests and Diagnostics 3.30 LAN/Modem/Bluetooth/IEEE1394 Test Program
PORTEGE M300 Maintenance Manual (960-504)
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3 Tests and Diagnostics 3.30 LAN/Modem/Bluetooth/IEEE1394 Test Program
PORTEGE M300 Maintenance Manual (960-504)
3.30 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
3-84 PORTEGE M300 Maintenance Manual (960-504)
3 Tests and Diagnostics 3.30 LAN/Modem/Bluetooth/IEEE1394 Test Program
PORTEGE M300 Maintenance Manual (960-504)
3.30 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
3-86 PORTEGE M300 Maintenance Manual (960-504)
Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2)
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3.31 Sound Test program
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3.32 SETUP
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Chapter 4 Contents
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4.1 General
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4.2 Battery pack
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4.3 PC card/SD card/CF card
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4.4 HDD
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4.5 Memory module
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4.6 Keyboard
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4.7 Switch membrane
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4.8 Bluetooth
4.9 Optical drive
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4.10 Display assembly
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4.11 Speaker
4.12 Touch Pad
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4.13 Wireless LAN card
4.14 RTC battery
4.15 LAN jack
4.16 System board
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4.17 Microphone
4.18 Fan
4.19 Cooling fin
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4.20 HDD FPC
4.21 Modem
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4.22 DC-IN jack
4.23 PC card slot cover
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4.24 Display latch
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4.25 Battery lock/Battery latch
4.26 LCD mask
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4.27 LCD unit/ FL inverter
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4.28 LCD harness
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4.29 Wireless antennas /Front panel
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4.30 Hinge
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Appendix Contents
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Appendix A Handling the LCD Module
Precautions for handling the LCD module
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Appendix B Board Layout
B.1 System Board Front View <FNCSY*>
B.1 System Board Front View <FNCSY*> Appendix B Board Layout
Table B-1 System board ICs and connectors (front)
B.2 System Board Back View <FNCSY*>
B.2 System Board Back View <FNCSY*> Appendix B Board Layout
Table B-2 System board ICs and connectors (back)
B.3 HDD FPC View <FNCHD*>
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Appendix C Pin Assignment
System Board FNCSY* C.1 CN144O Memory connector (200-PIN)
Table C-1 Memory connector (200-PIN) (1/4)
C.1 CN144O Memory connector (200-PIN) Appendix C Pin Assignment
Table C-1 Memory connector (200-PIN) (2/4)
Appendix C Pin Assignment C.1 CN144O Memory connector (200-PIN)
Table C-1 Memory connector (200-PIN) (3/4)
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Appendix C Pin Assignment C.2 CN1800 HDD FPC I/F connector (50-PIN)
C.2 CN1800 HDD FPC I/F connect or (50-PIN)
Table C-2 HDD FPC I/F connector (50-PIN)
C.3 CN1820 ODD I/F connector (50-PIN) Appendix C Pin Assignment
C.3 CN1820 ODD I/F connector (50-PIN)
Table C-3 ODD I/F connector (50-PIN)
Appendix C Pin Assignment C.4 IS2110 PC card I/F connector (68-PIN)
C.4 IS2110 PC card I/F connector (68-PIN)
Table C-4 PC card I/F connector (68-PIN) (1/2)
C.5 IS2130 SD card I/F connector (12-PIN)
Appendix C Pin Assignment C.6 IS2140 CF card I/F connector (50-PIN)
C.6 IS2140 CF card I/F connector (50-PIN)
Table C-6 CF card I/F connector (50-PIN)
C.7 CN2200 Wireless LAN card I/F connector (124-PIN) Appendix C Pin Assignment
C.7 CN2200 Wireless LAN card I/F connector (124-PIN)
Table C-7 Wireless LAN card I/F connector (124-PIN) (1/2)
Appendix C Pin Assignment C.7 CN2200 Wireless LAN card I/F connector (124-PIN)
Table C-7 Wireless LAN card I/F connector (124-PIN) (2/2)
C.8 CN3001 Modem cable connector (4-PIN) Appendix C Pin Assignment
C.8 CN3001 Modem cable connector (4-PIN)
Table C-8 Modem cable connector (4-PIN)
C.9 CN3000 MDC I/F connector (30-PIN)
Table C-9 MDC I/F connector (30-PIN)
C.10 CN3230 Keyboard I/F connector (30-PIN)
Table C-10 Keyboard I/F connector (30-PIN)
C.11 CN3240 Pad I/F connector (8-PIN)
Table C-11 Pad I/F connector (8-PIN)
C.12 CN3400 Debug port connector (4-PIN)
C.13 CN4100 LAN I/F connector (8-PIN)
C.14 CN3270 Switch membrane I/F connector (13-PIN)
C.15 CN4200 IEEE1394 I/F connector (4-PIN)
C.16 CN4400 Bluetooth I/F connector (20-PIN)
C.17 CN5044 USB Port0 & Port3 I/F connector (8-PIN)
C.18 CN5043 USB Port5 I/F connector (4-PIN)
C.19 CN5600 LCD connector (15-PIN)
C.20 CN8812 Inverter I/F connector (9-PIN)
C.21 CN5620 CRT I/F connector (15-PIN)
C.22 CN6050 Internal microphone connector (2-PIN)
C.23 J6051 External microphone connector (5-PIN)
C.24 CN8800 DC-IN connector (4-PIN)
C.25 J8810 Battery I/F connector (10-PIN)
C.26 CN6180 Speaker connector (4-PIN)
C.27 J6310 Headphone connector (5-PIN)
C.28 CN8760 RTC battery connector (3-PIN)
C.29 CN8770 Fan connector (3-PIN)
C.30 CN2300 Docking port I/F connector (240-PIN) Appendix C Pin Assignment
C.30 CN2300 Docking port I/F connector (240-PIN)
Table C-30 Docking port I/F connector (240-PIN) (1/4)
Appendix C Pin Assignment C.30 CN2300 Docking port I/F connector (240-PIN)
Table C-30 Docking port I/F connector (240-PIN) (2/4)
C.30 CN2300 Docking port I/F connector (240-PIN) Appendix C Pin Assignment
Table C-30 Docking port I/F connector (240-PIN) (3/4)
Appendix C Pin Assignment C.30 CN2300 Docking port I/F connector (240-PIN)
Table C-30 Docking port I/F connector (240-PIN) (4/4)
C.31 CN9600 System board I/F connector (50-PIN) Appendix C Pin Assignment
HDD FPC FNCHD* C.31 CN9600 System board I/F connector (50-PIN)
Table C-31 System board I/F connector (50-PIN)
Appendix C Pin Assignment C.32 CN9610 HDD I/F connector (44-PIN)
C.32 CN9610 HDD I/F connector (44-PIN)
Table C-32 HDD I/F connector (44-PIN)
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Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (1/4)
Appendix. D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (2/4)
Appendix. D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (3/4)
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Appendix. D Keyboard Scan/Character Codes
Table D-3 Scan codes in Numlock mode
Table D-4 Scan codes with Fn key
Appendix. D Keyboard Scan/Character Codes
Table D-5 Scan codes in overlay mode
Table D-6 No.124 key scan code
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Appendix F Wiring Diagrams
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Appendix G BIOS Rewrite Procedures
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Appendix H EC/KBC Rewrite Procedures
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Appendix I Reliability
