Appendix
Troubleshooting (continued)
The Log Server
Problem | Resolution |
|
|
The Log Server program does not run. | The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the |
| database. This driver is automatically installed with Windows ME, 2000 and XP. For |
| Windows 98 or NT, you will have to go to the Microsoft download site: http://www.microsoft. |
| com/data/download.htm to retrieve the driver file MDAC 2.7 RTM Refresh (2.70.9001.0). |
| Since this driver is used in Windows Office Suite, an alternate method of obtaining it is to |
| install Windows Office Suite. Once the driver file or Suite has been installed, the Log Server |
| will run. |
|
|
Mouse Synchronization Tips
Before trying any mouse synchronization procedures, it is always a good idea to ensure that you go to your Mouse Properties Settings and set them according to the following:
Windows
Note: In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the MS operating system. If you have a third party driver installed - such as one supplied by the mouse manufacturer - you must remove it.
Windows 2000:
1.Open the Mouse Properties dialog box (Control Panel → Mouse
→ Mouse Properties)
2.Click the Motion tab.
3.Set the mouse speed to the middle position (6 units in from the left).
4.Set the mouse acceleration to None.
Windows XP / Windows Server 2003:
1.Open the Mouse Properties dialog box (Control Panel → Mouse)
2.Click the Pointer Options tab.
3.Set the mouse speed to the middle position (6 units in from the left).
4.Disable Enhance Pointer Precision.
Windows ME:
• Set the mouse speed to the middle position and disable mouse acceleration. (Click the Advanced button to get the dialog box for this).
Windows NT / Windows 98 / Windows 95:
• Set the mouse speed to the slowest position.
63
