Preparing for installation
Xerox responsibilities
This section lists the responsibilities of the service representatives and systems analysts before, during, and after installation:
•Site selection
–Assist in site selection
–Inspect and approve the site
•Installation
–Schedule the delivery of the hardware
–Monitor installation activities
–Assist you in ordering any supplies required
–Install the printing system
–Install LCDS system resource files, if applicable
•Training
–Provide initial operator training
–Provide information and assistance in registering for Xerox Customer Education classes or obtaining tutorials
•Service
–Review preventive maintenance schedules and service call procedures
–Provide ongoing maintenance
–Assist in resolving hardware and software problems
–Obtain software licenses as appropriate
Customer responsibilities
Your responsibilities before, during, and after installation of the DocuPrint printing system are to schedule and monitor your installation activities. Refer to the installation planning checklist in this chapter for a complete list of responsibilities.
Refer to the “Xerox support services” appendix for information on services designed to support you before, during, and after your installation.
Installation Planning Guide |
