Xerox 5750 44-11, Troubleshooting the DocuColor, In this location, For this item, Ipx/Spx, Tcp/Ip

44-11	Troubleshooting the DocuColor
In this location:		For this item:	IPX/SPX	TCP/IP	See page:
			networks:	networks:
		Server Name	Server Name of	DNS name or
			DocuColor as	TCP/IP host
			specified in Setup	name
		Server Name	Server Name of	DNS name or
			DocuColor as	TCP/IP host
			specified in Setup	name

Printer not found in the Chooser of remote utilities

If you start one of the remote utilities and cannot connect to the DocuColor color server, check the following:

•DocuColor Setup—the appropriate network protocol must be enabled, with the correct parameters (for example, for TCP/IP, the IP address, etc.; for IPX, a correct frame type setting), and you must have published the Print queue.

Verify that in IPX/SPX Setup the IPX network protocol has bound to all the frame types in use by the NetWare servers that handle DocuColor print jobs.

You can check these settings quickly by printing a Configuration page.

•On your workstation—you must have the appropriate network protocol(s) loaded, your Windows directory should contain your edited NET_WSCK.INI file, and your System folder should contain only one of the following files:

NET_WIPX.DLL if the workstation is running IPX/SPX protocols, or NET_WSCK.DLL if the workstation is running TCP/IP protocols.