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Xerox manual Jam at the Duplex Unit, Phaser 6250 Color Laser Printer 4-10, Paper Jams, 6250-094

Models: 6250

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Page 141

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Paper Jams

5.Close Front Door B.

6250-094

For additional information, go to www.phaserSMART.com.

Jam at the Duplex Unit

Follow these steps to clear the jam.

1.Press the latch on the right side of the printer to open Front Door B.

6250-065

Phaser® 6250 Color Laser Printer

4-10

Page 141

Image 141

Xerox manual Jam at the Duplex Unit, Phaser 6250 Color Laser Printer 4-10, Paper Jams, 6250-094, 6250-065

Contents

Guide de référence Reference GuideGuida di riferimento ReferenzhandbuchMarigold and Oxford are trademarks of AlphaOmega Typography Contents 1 FeaturesPhaser 6250 Color Laser Printer i Contents Phaser 6250 Color Laser Printer ii2 Printing 3 Connections & Networks Phaser 6250 Color Laser Printer iiiContents Supplies and Recycling Supplies Supply Life Indicators Recycling4 Troubleshooting Phaser 6250 Color Laser Printer ivContents D Regulatory Information E Material Safety Data Sheet A User Safety B Warranty C Printer SpecificationsPhaser 6250 Color Laser Printer v F Product Recycling and Disposal IndexPhaser 6250 Color Laser Printer FeaturesCopyright 2003 Xerox Corporation. All Rights Reserved Printer Settings on page Fonts on pagePrinter Tour Printer FeaturesCopyright 2003 Xerox Corporation. All Rights Reserved 1-2 Phaser 6250 Color Laser PrinterAvailable Configurations Phaser 6250 Color Laser Printer 1-3Printer Tour Front View Phaser 6250 Color Laser Printer 1-4Rear View Power cord connectionUpgrades Printer Options and UpgradesPhaser 6250 Color Laser Printer 1-5 Internal ComponentsColor Phaser 6250 Color Laser Printer 1-6Resources Printer TourFront Panel Front Panel FeaturesCopyright 2003 Xerox Corporation. All Rights Reserved 1-7 Phaser 6250 Color Laser PrinterPhaser 6250 Color Laser Printer 1-8 Error and Warning MessagesFront Panel Layout Front PanelPrint Icon Phaser 6250 Color Laser Printer 1-9Menu Map Information PagesAvailable Printer Drivers Printer DriversCopyright 2003 Xerox Corporation. All Rights Reserved 1-10 Phaser 6250 Color Laser PrinterPrinter Driver Features Phaser 6250 Color Laser Printer 1-11Printer Drivers Managing Your Printer CentreWare Internet Services ISPrinter’s IP Address Launching CentreWare ISLaunching PhaserSMART from CentreWare IS PhaserSMARTPhaser 6250 Color Laser Printer 1-13 PrintingScoutAccessing the Startup Page Printer SettingsUsing the Printer’s Front Panel Using CentreWare ISAccessing Intelligent Ready Mode Accessing Power SaverPrinter Settings Phaser 6250 Color Laser Printer 1-15Phaser 6250 Color Laser Printer 1-16 Accessing Protected Mode3. Click Properties Using CentreWare ISSelecting Tray Settings Accessing Load Paper TimeoutTray Switching Phaser 6250 Color Laser PrinterTray Sequence Phaser 6250 Color Laser Printer 1-18Printer Settings Tray Switching SettingsSelecting the Default Tray Phaser 6250 Color Laser Printer 1-19Printer Settings Adjusting Front Panel Contrast Adjusting Front Panel BrightnessPhaser 6250 Color Laser Printer 1-20 Printer SettingsPhaser 6250 Color Laser Printer 1-21 Changing Printer LanguagePrinter Settings Fonts 1. Install it from the Printer Installer and Utilities CD-ROMResident Postscript Fonts Resident PCL5c FontsListing the Fonts from Your Printer’s Front Panel Phaser 6250 Color Laser Printer 1-23Listing the Fonts from a PC Printing the Fonts from a PCDownloading Fonts Phaser 6250 Color Laser Printer 1-24Downloading Fonts from a PC Downloading Postscript Fonts from a Macintosh 9.x onlyPhaser 6250 Color Laser Printer 1-25 Fontsc. Click Open Printer Registering Your Printer Web link from the Printer Installer and Utilities CD-ROMCopyright 2003 Xerox Corporation. All Rights Reserved 1-26 Phaser 6250 Color Laser PrinterPrinting Copyright 2003 Xerox Corporation. All Rights Reserved 2-1Phaser 6250 Color Laser Printer Changing Paper Tray SetupGuidelines Copyright 2003 Xerox Corporation. All Rights Reserved 2-2Phaser 6250 Color Laser Printer 2-3 Changing Paper1. Load paper in the tray Paper Usage Guidelines Supported PapersCopyright 2003 Xerox Corporation. All Rights Reserved 2-4 Phaser 6250 Color Laser PrinterSupported Papers Phaser 6250 Color Laser Printer 2-5Supported Papers, Transparencies, and Other Specialty Media Continued Paper TypePhaser Color Printing Media Phaser 6250 Color Laser PrinterPhaser Media Supported PapersPaper Storage Guidelines Phaser 6250 Color Laser Printer 2-7Paper that May Damage Your Printer Supported PapersPhaser 6250 Color Laser Printer 2-8 Supported PapersPaper made for inkjet printers Foil laminate Tray 1 MPT Paper Path Basic PrintingCopyright 2003 Xerox Corporation. All Rights Reserved 2-9 Phaser 6250 Color Laser PrinterPhaser 6250 Color Laser Printer 2-10 Loading Paper in Tray 1 MPTBasic Printing Phaser 6250 Color Laser Printer 2-11 Basic Printing3. Fan the paper to release sheets that may stick together Trays 2-4 Paper Path Phaser 6250 Color Laser Printer 2-12Loading Paper in Trays Basic PrintingPhaser 6250 Color Laser Printer 2-13 Basic Printing1. Pull out the tray Basic Printing Phaser 6250 Color Laser Printer 2-143. Fan the paper to release sheets that may stick together 4. Insert paper into the trayPhaser 6250 Color Laser Printer 2-15 If using paper with pre-punched holes, place the holes toward the right side of the trayBasic Printing Phaser 6250 Color Laser Printer 2-16 When prompted by the front panel to confirm the paper type and sizeBasic Printing Phaser 6250 Color Laser Printer 2-17 Factors Affecting Printer PerformanceBasic Printing Setting Printing Options Adjusting Printing OptionsSelecting Printing Preferences in Windows Selecting Properties for an Individual Job WindowsAdjusting Printing Options Phaser 6250 Color Laser Printer 2-19Printing Options for Windows Operating Systems Selecting Print-Quality Modes Phaser 6250 Color Laser Printer 2-20Selecting Properties for an Individual Job Mac Mac OS 9 driverPrinting in Black & White Phaser 6250 Color Laser Printer 2-21Windows 98, Windows Me PostScript driver Adjusting Printing OptionsPrinters and CMYK Using ColorMonitors and RGB Copyright 2003 Xerox Corporation. All Rights Reserved 2-22Using Color Adjusting Color Using TekColor CorrectionPhaser 6250 Color Laser Printer Image ProcessingColor Calibration Phaser 6250 Color Laser Printer 2-24Overview Windows 98, Windows Me PostScript driverColor Sampler Pages Phaser 6250 Color Laser Printer 2-25Using Color To print the “CMYK Sampler Page” or “RGB Sampler Page”Automatic 2-Sided Printing 2-Sided PrintingGuidelines Copyright 2003 Xerox Corporation. All Rights Reserved 2-26Binding Preferences Phaser 6250 Color Laser Printer 2-27Tray 1 MPT Paper Path Trays 2-4 Paper PathSetting the Printer Driver for 2-Sided Printing Phaser 6250 Color Laser Printer 2-282-Sided Printing Windows 2000, Windows XP, or Windows ServerManual 2-Sided Printing Phaser 6250 Color Laser Printer 2-29Guidelines 2-Sided PrintingManual 2-Sided Printing Using Tray 1 MPT Phaser 6250 Color Laser Printer 2-302-Sided Printing Manual 2-Sided Printing Using Trays Phaser 6250 Color Laser Printer 2-312-Sided Printing Copyright 2003 Xerox Corporation. All Rights Reserved 2-32 TransparenciesPhaser 6250 Color Laser Printer GuidelinesPhaser 6250 Color Laser Printer 2-33 Printing Transparencies from Tray 1 MPTTransparencies Phaser 6250 Color Laser Printer 2-34 Printing Transparencies from TrayTransparencies Buying and Storing Envelopes EnvelopesPreparing to Print Clear Clockwise RotationPhaser 6250 Color Laser Printer 2-36 Printing EnvelopesEnvelopes Copyright 2003 Xerox Corporation. All Rights Reserved 2-37 Labels, Business and Greeting Cards, CD/DVD Labels and InsertsPhaser 6250 Color Laser Printer GuidelinesLabels, Business and Greeting Cards, CD/DVD Labels and Inserts Phaser 6250 Color Laser Printer 2-38Printing Glossy Coated Paper Specialty PaperPrinting Digital Photo Paper Copyright 2003 Xerox Corporation. All Rights Reserved 2-39Specialty Paper Phaser 6250 Color Laser Printer 2-40Loading Custom Size Paper in Tray 1 MPT Custom Size PaperCopyright 2003 Xerox Corporation. All Rights Reserved 2-41 Phaser 6250 Color Laser PrinterPrinting Separation Pages Advanced OptionsCopyright 2003 Xerox Corporation. All Rights Reserved 2-42 Phaser 6250 Color Laser PrinterPrinting Multiple Pages to a Single Sheet N-up Phaser 6250 Color Laser Printer 2-43Printing Booklets Advanced OptionsPrinting Negative and Mirror Images Phaser 6250 Color Laser Printer 2-44Advanced Options Windows 98, Windows Me PostScript driverWindows NT driver Phaser 6250 Color Laser Printer 2-45Advanced Options Windows 98, Windows Me PostScript driverScaling Phaser 6250 Color Laser Printer 2-46Printing Watermarks Mac OS 9, Mac OS X version 10.1 and higher driverAdvanced Options Phaser 6250 Color Laser Printer 2-47In some Windows drivers you can Create a watermark Windows 98, Windows Me PostScript driverImage Smoothing Phaser 6250 Color Laser Printer 2-48Printing Cover Pages Windows 2000, Windows XP, Windows Server 2003 Post Script driverPhaser 6250 Color Laser Printer 2-49 b. In the Printer Features dialog box, select Last Page Paper SourcePrinting Secure, Proof, and Saved Jobs Advanced OptionsSending Secure, Proof, and Saved Print Jobs to the Printer Phaser 6250 Color Laser Printer 2-50Printing Secure Print Jobs Advanced OptionsPrinting Proof and Saved Print Jobs Phaser 6250 Color Laser Printer 2-51Deleting Secure, Proof, and Saved Print Jobs Advanced OptionsSupplies and Recycling Supply Life IndicatorsSupplies ConsumablesPhaser 6250 Color Laser Printer 2-53 Routine Maintenance ItemsRecycling Supplies and RecyclingConnections Networks Phaser 6250 Color Laser Printer 3-1Connection Setup on page Printer Management Software on page This section includes Connections and IP Address on pageSetting an IP Address Printer SetupConnections and IP Address Ethernet Connection RecommendedPhaser 6250 Color Laser Printer 3-3 Setting a Static IP Address on Your ComputerConnections and IP Address 2. Right-click Local Area Connection, then click PropertiesPhaser 6250 Color Laser Printer 3-4 5. Under Configure, click ManuallyUSB Connection 3. Select the IP Address tab, then click Specify an IP addressInstalling the Printer Driver Connection SetupPhaser 6250 Color Laser Printer 3-5 Parallel ConnectionConnections and IP Address Phaser 6250 Color Laser Printer 3-6Macintosh EtherTalk Macintosh OS X 10.2 and HigherPhaser 6250 Color Laser Printer 3-7 Dynamic Methods of Setting the Printer’s IP AddressUsing Host Names with the Domain Name Service DNS Connections and IP AddressDynamic Domain Name Service DDNS DNS Setup Using CentreWare Internet ServicesPhaser 6250 Color Laser Printer 3-8 Other ResourcesCentreWare Internet Service IS Using CentreWare SoftwarePrinter Management Software CentreWare DP for NetWarePhaser 6250 Color Laser Printer 3-10 CentreWare MC Microsoft Management ConsoleCentreWare Web Phaser 6250 Color Laser Printer 3-11 Using Printer Management FeaturesJob Accounting MaiLinX AlertsPhaser 6250 Color Laser Printer 3-12 5. Click Save SettingsUsage Profile Reports 4. Click Usage Profile to view the Usage Profile Reports pageXerox Usage Analysis Tool Phaser 6250 Color Laser Printer 3-133. Click Usage Profile 5. Click Send Usage Profile Report3. Select Install Printer Driver Quick CD-ROM Install StepsWindows 2000, Windows XP, and Windows Server Preliminary StepsPhaser 6250 Color Laser Printer 3-15 Other Methods of InstallationMicrosoft TCP/IP Protocol Windows 2000, Windows XP, and Windows ServerPhaser 6250 Color Laser Printer 3-16 4. Click the Create a New Port buttonWindows 2000, Windows XP, and Windows Server Phaser 6250 Color Laser Printer 3-17 Xerox TCP/IP Port MonitorWindows 2000, Windows XP, and Windows Server Microsoft IPP Port Phaser 6250 Color Laser Printer 3-182. In the Add Xerox TCP/IP Port dialog box 2. Click OK to exit Printer PropertiesPrinting the Configuration Page Windows 2000, Windows XP, Windows Server 2003 Troubleshooting TCP/IPPhaser 6250 Color Laser Printer 3-19 http//printer-ip-addressippVerifying Driver Installation Verifying SettingsPhaser 6250 Color Laser Printer 3-20 Printing a Test PageCopyright 2003 Xerox Corporation. All Rights Reserved 3-21 Windows NTQuick CD-ROM Install Steps Phaser 6250 Color Laser PrinterPhaser 6250 Color Laser Printer 3-22 Quick Install Steps Microsoft TCP/IP ProtocolWindows NT 5. Click New PortPhaser 6250 Color Laser Printer 3-23 Windows NT4. Select the correct printer, then click OK Xerox TCP/IP Port Monitor Phaser 6250 Color Laser Printer 3-24Windows NT 2. In the Add Xerox TCP/IP Port dialog boxPhaser 6250 Color Laser Printer 3-25 Windows NT 4.x Troubleshooting TCP/IPVerifying Settings Windows NTPhaser 6250 Color Laser Printer 3-26 Verifying InstallationStatus column Started Startup column Automatic Printing a Test PageCopyright 2003 Xerox Corporation. All Rights Reserved 3-27 Windows 98 and Windows MePhaser 6250 Color Laser Printer Preliminary StepsWindows 98 and Windows Me Phaser 6250 Color Laser Printer 3-28Quick CD-ROM Install Steps Other Methods of InstallationPhaser 6250 Color Laser Printer 3-29 PhaserPort Software2. In the Add Xerox TCP/IP Port window Windows 98 and Windows Me5. Click Port Settings. The Configure PhaserPort dialog box appears Windows 98 and Windows Me TroubleshootingPhaser 6250 Color Laser Printer 3-30 Verifying SettingsPhaser 6250 Color Laser Printer 3-31 Windows 98 and Windows Me3. If you are running CentreWare DP verify the following Macintosh Enabling and Using EtherTalkRequirements Mac OSQuick Install Steps for Mac OS Enabling and Using TCP/IPSetting Up the Macintosh Ethernet Port for TCP/IP Phaser 6250 Color Laser Printer 3-33To install PhaserPort for Mac OS PhaserPort for Mac OS System Requirements1. Copy PhaserPortLib into System Folder/Extensions/Printing Plug-Ins 1. Launch the PhaserPort Printer ToolSetting up the Macintosh Ethernet Port for TCP/IP or AppleTalk Quick Install Steps for Mac OS X, Version1. Verify that AppleTalk is enabled in System Preferences Phaser 6250 Color Laser Printer 3-35Setting Up the Macintosh Ethernet Port for TCP/IP or AppleTalk Quick Install Steps for Mac OS X, Version 10.2 Rendezvous5. Deselect Use default queue on server box Phaser 6250 Color Laser Printer 3-36Macintosh Troubleshooting Step-By-Step Macintosh Troubleshooting Mac OS 9.x, Mac OS X, Versions 10.1 andPhaser 6250 Color Laser Printer 3-37 MacintoshPhaser 6250 Color Laser Printer 3-38 b. Print the “Configuration Page” and verify that EtherTalk is enabledMacintosh Quick Setup Configuration Software for NetWare NetworksAdvanced Setup Novell enable is OnNovell NetWare Troubleshooting NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server SetupSetting Up NetWare with CentreWare DP Advanced Setup in Bindery Mode for Novell Directory Services NDSPhaser 6250 Color Laser Printer 3-41 Novell NetWare Troubleshooting Quick CheckRequirements Novell NetWarePhaser 6250 Color Laser Printer 3-42 Novell NetWare Troubleshooting Step-By-StepNovell NetWare Novell NetWare Hardware Step-By-StepVerifying the Network Settings Novell Directory Services BinderyPhaser 6250 Color Laser Printer 3-43 Launching CentreWare DPUNIX Linux Quick Install StepsFrom the Printer From Your ComputerAdditional Resources Phaser 6250 Color Laser Printer 3-45UNIX Linux a. Select Download Software Drivers & UtilitiesTroubleshooting Copyright 2003 Xerox Corporation. All Rights Reserved 4-1Phaser 6250 Color Laser Printer Front Panel i Button Automatic Diagnostic ToolsCopyright 2003 Xerox Corporation. All Rights Reserved 4-2 PhaserSMARTMisfeed at Tray 1 MPT Paper JamsCopyright 2003 Xerox Corporation. All Rights Reserved 4-3 Phaser 6250 Color Laser PrinterPaper Jams Phaser 6250 Color Laser Printer 4-43. Remove jammed paper 4. Close Front Door APhaser 6250 Color Laser Printer 4-5 Misfeed at Tray 2, 3, orPaper Jams Phaser 6250 Color Laser Printer 4-6 Paper Jams2. Remove any crumpled paper from the tray Paper Jams Phaser 6250 Color Laser Printer 4-76250-036 6250-066Jam at the Fuser Phaser 6250 Color Laser Printer 4-8Paper Jams 6250-064Paper Jams Phaser 6250 Color Laser Printer 4-96250-061 6250-063Jam at the Duplex Unit Phaser 6250 Color Laser Printer 4-10Paper Jams 6250-094Paper Jams Phaser 6250 Color Laser Printer 4-112. Remove the jammed paper 3. Close Front Door BDiagnosing Print-Quality Problems Print-Quality ProblemsPaper Type Copyright 2003 Xerox Corporation. All Rights Reserved 4-12Phaser 6250 Color Laser Printer 4-13 Print-Quality ProblemsDiagnosing Print-Quality Problems Troubleshooting , select Paper Jams , selectPrint-Quality Problems Phaser 6250 Color Laser Printer 4-14Diagnosing Print-Quality Problems Continued Troubleshooting, select Paper Jams, selectPrint-Quality Problems Phaser 6250 Color Laser Printer 4-15Diagnosing Print-Quality Problems Continued Troubleshooting, select Print QualityProcedure Color SettingsPhaser 6250 Color Laser Printer 4-16 Lighten/Darken ColorsBalance Colors Phaser 6250 Color Laser Printer 4-17Print-Quality Problems ProcedurePhaser 6250 Color Laser Printer 4-18 Adjusting Side 1 MarginsCalibrate Margins Print-Quality ProblemsAdjusting Side 2 Margins with Duplex Option Phaser 6250 Color Laser Printer 4-19Print-Quality Problems Cleaning the Outside of the Printer MaintenanceCopyright 2003 Xerox Corporation. All Rights Reserved 4-20 Phaser 6250 Color Laser PrinterCleaning the Density Sensor MaintenancePhaser 6250 Color Laser Printer 4-21 Phaser 6250 Color Laser Printer 4-22 Maintenance3. Use a dry towel or cotton swab to clean the density sensor Status Messages Front Panel MessagesCopyright 2003 Xerox Corporation. All Rights Reserved 4-23 Phaser 6250 Color Laser PrinterErrors and Warnings Phaser 6250 Color Laser Printer 4-24Front Panel Messages Phaser 6250 Color Laser Printer 4-25 Front Panel MessagesLoad the indicated paper size and type into the indicated paper tray Moving and Repacking the Printer Precautions for Moving the PrinterMoving the Printer Within the Office Copyright 2003 Xerox Corporation. All Rights Reserved 4-26Phaser 6250 Color Laser Printer 4-27 Preparing the Printer for ShipmentMoving and Repacking the Printer Support Additional ResourcesinfoSMART Web LinksElectrical Safety User SafetyCopyright 2003 Xerox Corporation. All Rights Reserved A-1 Phaser 6250 Color Laser PrinterMaintenance Safety Laser SafetyOperational Safety Phaser 6250 Color Laser Printer A-2Phaser 6250 Color Laser Printer A-3 Printer SuppliesPrinter Location Phaser 6250 Color Laser Printer A-4 Printing Safety GuidelinesMoving the Printer Phaser 6250 Color Laser Printer A-5 Symbols Marked on the ProductWarranty Copyright 2003 Xerox Corporation. All Rights Reserved B-1Phaser 6250 Color Laser Printer Physical Specifications Printer SpecificationsEnvironmental Specifications Copyright 2003 Xerox Corporation. All Rights Reserved C-1Performance Specifications Electrical SpecificationsController Specifications Phaser 6250 Color Laser Printer C-2United States Regulatory InformationCanada Copyright 2003 Xerox Corporation. All Rights Reserved D-1European Union Phaser 6250 Color Laser Printer D-2Phaser 6250 Color Laser Printer D-3 Copyright 2003 Xerox Corporation. All Rights Reserved E-1 Material Safety Data SheetPhaser 6250 Color Laser Printer Manufacturer Xerox Corporation, Office GroupSection 1-Product Identification Phaser 6250 Color Laser Printer E-2Section 2-Information Ingredients Section 3-Hazards IdentificationSection 5-Fire Fighting Measures Phaser 6250 Color Laser Printer E-3Section 6-Accidental Release Measures Section 7-Handling and StorageSection 10-Stability and Reactivity Phaser 6250 Color Laser Printer E-4Section 11-Toxicological Information Evaporation Rate Not applicable Vapor Density Air = 1 Not applicableSection 12-Ecological Information Phaser 6250 Color Laser Printer E-5Section 13-Disposal Consideration Section 14-Transport InformationProduct Recycling and Disposal Copyright 2003 Xerox Corporation. All Rights Reserved F-1Phaser 6250 Color Laser Printer Phaser 6250 Color Laser Printer Index-1 IndexNumerics Index Phaser 6250 Color Laser Printer Index-2Index Phaser 6250 Color Laser Printer Index-3Index Phaser 6250 Color Laser Printer Index-4Index Phaser 6250 Color Laser Printer Index-5Phaser 6250 Color Laser Printer Index-6 printer advanced setup for Novell NetWareIndex Index Phaser 6250 Color Laser Printer Index-7Index Phaser 6250 Color Laser Printer Index-8Index Phaser 6250 Color Laser Printer Index-9