Xerox manual Print-Quality Problems, Phaser 6250 Color Laser Printer 4-13

Print-Quality Problems

Diagnosing Print-Quality Problems

Problem	Solution
Lines, Smudges, or Streaks	1. Verify that the paper you are using is the correct
Black and/or colored areas appear on the page	type for the printer and is properly loaded. For
	information on supported paper types and
in all colors and/or in non-printed areas.
	weights, at the printer’s front panel, select
	Troubleshooting, select Paper Jams, select
	Paper Tips Page, then press the OK button.
	2. Verify that the paper loaded in the tray matches
	the paper type selected at the printer's front
	panel and in the printer driver.
	3. At the printer's front panel, select
	Troubleshooting, select Print Quality
	Problems, select Remove Print Smears, then
	press the OK button.
	Three cleaning pages will run through the printer.
	Repeat this step until no toner appears on the
	pages.

4.If the problem continues, replace the imaging unit.

Repeating Defects	1. At the printer’s front panel, select
Marks or voids are regularly repeated on the	Troubleshooting, select Print Quality
	Problems, select Repeating Defects Page,
page.
	then press the OK button to print.
	A page prints with guides to identify the defect
	source.
	2. Replace the supply identified on the Repeating
	Defects Page to correct the problem.

Colors Align Incorrectly

Printed items appear to be blurry, hazy, or they have halos.

1.Verify that the printer is on a solid, level, flat surface.

2.At the printer’s front panel, select Troubleshooting, select Print Quality Problems, select Color Registration, then press the OK button.

P6250 (2400 x 600dpi)

P6250 (2400 x 600dpi)

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a.Vertical printing issues are corrected automatically when the Color Registration page is printed.

b.Horizontal printing issues are corrected when you follow the directions provided on the Color Registration page.

Phaser® 6250 Color Laser Printer

4-13