6.

Problem Solving

This chapter provides information for resolving various problems that can occur during the operation of the printer. It contains instructions for clearing media jams and also includes the error code list. If you are unable to resolve the problem, follow the procedure for calling for service at the end of this chapter.

Media Jams

When the printer experiences a media jam, the following occur:

￿The Media Jam Indicator flashes.

￿An error code “J-XX” and Media Jam Location Indicator flashes.

Media JamIndicator

 

Media Jam Location

 

 

Error Code

Paper

 

Paper Jam Location Indicator

 

Error Cord

 

 

 

 

 

 

 

Paper Deck

MF

Exit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

2

3

4

D1

PF

 

 

 

Wire-Clean

 

 

 

 

 

D2

 

 

 

Exp-Clean

Select

 

Cut

Copy Density

Menu

Enter

Online

 

 

 

 

 

 

D3

D4

 

 

 

J-05

J-12

J-02 J-01

J-13

 

J-14

J-03

J-11

 

J-04

 

To clear the jam:

Observe the location of the flashing indicator light on the Media Jam Location Indicator.

Follow the instructions in this chapter to clear the jam.

XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL

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Xerox 721P manual Problem Solving, Media Jams