5.Postinstallation
After the installation of your Xerox DocuPrint 96/DocuPrint 96MX Laser Printing System (LPS), a number of ongoing tasks must be performed. These tasks may include all or some of the following:
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Maintaining an adequate inventory of consumable supplies
Overseeing routine customer maintenance and meter reporting
Arranging additional operator training
Ordering additional fonts
Placing service calls for hardware problems and obtaining assistance in solving
•Identifying and implementing new applications.
As installation coordinator, it is your responsibility to designate a person (or persons) to perform these tasks.
This chapter describes these tasks and some of the Xerox support services available to you. There is also a consumable supplies table and a supplies checklist at the end of this chapter.
Xerox support services
Xerox provides many services in support of your laser printing system. These services include the following:
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Xerox Customer Support Center
Customer Service Support Center
Xerox Font Center
Xerox Customer Documentation Catalog
Xerox Documentation and Software Services (XDSS)
Xerox Supplies Order Service.
Detailed information about these services follows.
Prior to installation, your Xerox or Xerox Limited sales representative is available to answer your questions about the products, services, or billing. However, if you need assistance in resolving application- related problems or questions, contact your local Xerox or Xerox Limited systems analyst or call the Xerox Customer Support Center.
XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS INSTALLATION PLANNING GUIDE |
