POSTINSTALLATION

Xerox Customer Support Center

The Xerox Customer Support Center is available to address your applications problems or to direct you to the appropriate documentation.

The key to effective use of the Xerox Customer Support Center is correct identification of the problem. Before calling the center, it is helpful to have the following information available:

A list of any error messages

An explanation of how output is different from what was expected

Whether the symptoms follow a consistent pattern or occur randomly

A list of special conditions that may have an effect on the system, such as:

New applications

Changes made to the host system software

Recent service performed on the LPS

Whether the application printed properly on the LPS prior to the problem.

The Xerox Customer Support Center telephone number follows:

1-310-333-2151(nationwide), 5 a.m. to 5 p.m. Pacific time.

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XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS INSTALLATION PLANNING GUIDE

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Xerox 721P85600 manual Xerox Customer Support Center