Xerox Document Services Platform
DocuTech 65/DocuPrint Operator Guide
Xerox Corporation Global Knowledge and Document Services
800 Phillips Road Building 845-17S Webster, New York USA
2001 by Xerox Corporation. All rights reserved
Table of contents
Safety notes
Introduction
1. Product overview
2. Maintenance
4. Problem solving
3. Paper and other stock
Powering down the system
Introduction
About this guide
Contents
Service requirements
Requirements
Telephone requirements
Xerox Customer Support 1301 Ridgeview Drive, Bldg Lewisville, TX
Canadian industry requirements
For service in Canada call
Electromagnetic comparability
United States
European Union
Introduction
Operator Guide
DocuTech 65/DocuPrint
Safety notes
Symbology
Figure 1. Hot surface symbol
Figure 2. Heated surface symbol
European Union declaration of conformity
Approvals and certification
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures
Electricity at Work Regulation - UK
The Regulation
Check your understanding
Question What is the Electricity at Work Regulation?
Question Is Xerox equipment safe?
Question Is the Xerox equipment in my premises safe?
Your responsibility
Additional queries
THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST
PERSONS WHO POSSESS THE RELEVANT SKILL, KNOWLEDGE AND
Electrical safety
Printer
Controller
Printer power on/off indicator
Figure 3. Power on/off indicator
Printer or controller - emergency power off
Printer - ozone information
Printer - laser safety
Printer - operational safety
Safety Quality Standards Other National Standards Do these
Additional information - USA Additional information - Europe
Safety notes
Operator Guide
DocuTech 65/DocuPrint
1. Product overview
Hardware components
Controller components
Figure 1-1. Controller components
Printer components
Figure 1-2. Printer components
Tray 5, Bypass
Stacker Finisher for stapled sets
Paper trays trays
Figure 1-3. Trays
NOTE To achieve the maximum copying speed, paper should be loaded
Long Edge Feed in the paper trays whenever possible
Bypass tray tray
Figure 1-4. Bypass Tray
High Capacity feeder tray
Figure 1-5. High Capacity Feeder
Tray guides and loading paper
Performance capabilities
Loading paper in Trays
Figure 1-6. Loading Trays
Loading paper in the Bypass Tray Tray
Loading paper in the High Capacity Feeder Tray
Figure 1-7. Loading Trays 5 and
Bypass Tray here
Changing the Tray 6 settings
Figure 1-8. Changing the guides from 8.5 x 11 inches to A4
Product overview
Finisher
Top Tray
Stacker Tray
Figure 1-9. Finisher components
Finishers before the end of
Stapling
Finishers after the end of
Staple placement
Unloading the Stacker during printing
Table 1-1. Staple placement
Peripheral hardware components
Figure 1-10. Special accessory shelf
Controller software
Modems
Product overview
Operator Guide
1-16
DocuTech 65/DocuPrint
2. Maintenance
Power-on procedures
Controller power-on procedure
Figure 2-1. Controller power-on button and LED
Printer power-on procedure
Figure 2-2. Printer power-on
Power-off procedures
Printer power-off
Preferred Method Alternate Method
Printer power-off from the controller
Figure 2-3. Printer power-off Printer Power-Off Using The Red Button
Maintenance
Figure 2-4. Printer power-off, red button
After the Red Button is used, the printer will take longer to reboot
Operator Guide
Controller power-off
Figure 2-5. Controller power-off button and LED
Emergency power-off procedures
Controller Power- Off Printer power-off
Controller or Printer Emergency Conditions
Printer faults
Clearing printer faults
Paper jams
Xerox Document Services Platform Series Problem Solving Guide and the
Figure 2-6. Jam clearance areas
Maintenance
Operator Guide
Figure 2-7. Finisher area
DocuTech 65/DocuPrint
Maintenance
Figure 2-8. Access to area
Operator Guide
2-12
Replaceable units and supplies
Figure 2-9. Location of CRUs and supplies
Replaceable items
Ordering CRUs and other supplies
Table 2-1. Telephone numbers for orders
Supplies
Table 2-2. Life expectancy for CRUs and consumable supplies
Fuser CRU
Xerographic CRU
Paper Feed Roll
Dry Ink Toner usage and “Dry Ink Low” message
“Dry ink is low” message
Table 2-3. Dry ink toner usage and area coverage
PRINTS PER
3. Paper and other stock
Performance information
Paper handling guidelines
Feed Direction The dimension of this edge is controlled by the tray
Figure 3-1. Size requirement for duplex printing
Figure 3-2. Tray capabilities
General stapling guidelines
Table 3-1. Staple capability for various paper weights
Figure 3-3. Size requirements for stapling
This edge
Symbols Characters
Performance tables
Table 3-2. Printer performance for standard paper 20 lb USA
Letter
Legal
Ledger
Table 3-3. Printer performance for standard paper 80 gsm Xerox Europe
A4 Cover
Foolscap
Spanish Sp. Folio
Letterhead
Pre-printed forms
Pre-drilled/pre-punched holes standard
locations
Recommendations for loading special stock
Paper Weight
Table 3-5. Printer performance for new and recycled plain paper
Throughput Material 8.5 x 11 in. or A4
Table 3-6. Recommendations for loading special stock
Reinforced Mylar
edge
3 or 4 holes
Table 3-6. Recommendations for loading special stock
GBC stock
Sameceda
Recommendations for handling, loading, and storing paper
Loading and handling
Storing
4. Problem solving
Avoiding the problems
Solving the problems
Table 4-1. Troubleshooting tips
Power
Power
Table 4-1. Troubleshooting tips
Stock
handling
Stock
Table 4-1. Troubleshooting tips
Stock
handling
Stock
Calling the Welcome Center
Problem solving
Operator Guide
DocuTech 65/DocuPrint
