Xerox DOCUTECH 65 manual 1. Troubleshooting tips, Stock, handling

Problem solving				Operator Guide
	Table 4-1. Troubleshooting tips
	Problem	Symptom		Recommendation
	Stock	There are jams	•	Check the paper path for
	handling	inside the printer.		obstruction.
			• Make sure that the Area 2 Lever is
				in the correct position (down).
			• Flip the stock over in the tray.
			• Check the tray Edge Guides to see
				if they are against the edges of the
				stock.
			• Check that the Printer Manager
				window is displaying the correct
				size for the stock in use.
			•	Load fresh stock.
	Stock	The stock curls up	•	Load the stock seam-side up in the
	handling	or down.		trays. Load the stock seam-side
				down in the High Capacity Feeder
				and in the Bypass Tray.
				The seam refers to the side of a
				ream of stock that has a split in the
				wrapping. It may also be referred
				to as “arrow-side first.”
			• Load non-standard stock in the
				Bypass Tray.
			• If the stock curls excessively, flip it
				over in the tray.
	Stock	The Finisher does	•	Do not remove stapled sets while
	handling	not stack the output		the Finisher is compiling.
		correctly.	• Check for excessive curl on the
				prints. If curled, load fresh stock or
				turn the curled stock over.
	Stock	The Finisher does	•	Use less than 50 sheets of stock if
	handling	not staple the		they are heavier than 20 lb (75
		output.		gsm).
			• Check the Print Services, Printer
				Faults window for a fault message
				indicating no staples. Replace the
				staple cartridge.

4-4 DocuTech 65/DocuPrint 65