Replaceable items, Telephone numbers for orders | Xerox DOCUTECH 65

Maintenance

Operator Guide

Replaceable items

The following components are replaceable:

•The Xerographic Module

•The Fuser Module

•The Paper Feed Roll Cartridges

•Dry Ink (Toner) Cartridge

•Staple Cartridge

•Developer Collector Bottle

If a replacable item must be changed, a message will appear on the controller.

To replace these units, simply follow the instructions provided with each replacement box. Also, use the box and prepaid return label to return the old unit to Xerox.

Instructions for replacing the Dry Ink Cartridge are also found inside the front door of the machine.

Ordering CRUs and other supplies

The telephone numbers for placing orders are shown in Table 2-1.

Table 2-1. Telephone numbers for orders

Type of Order	Number to Call

Supplies	USA: (800) 822-2200 (T&M)
	Canada - English: (800) 668-0199
	Canada - French: (800) 733-9400 (T&M)
	Xerox Europe: Contact your local representative.

CRUs	USA: (800) 821-2797 (FSMA only)
	Canada: (800) 668-0199
	Canada - Toronto: (800) 733-9400 (T&M)
	Xerox Europe: Contact your local representative.

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Xerox DOCUTECH 65 manual Replaceable items, Ordering CRUs and other supplies, Telephone numbers for orders, Supplies

Contents

Xerox Document Services Platform USA Table of contents Maintenance Problem solvingPaper and other stock Powering down the system About this guide Contents Service requirements RequirementsTelephone requirements For service in Canada call 800 Canadian industry requirements Electromagnetic comparability United StatesEuropean Union Introduction Operator Guide DocuTech 65/DocuPrint Symbology Hot surface symbol European Union declaration of conformity Approvals and certification Operator Guide Safety notes Electricity at Work Regulation UK Regulation Question Is Xerox equipment safe? Question What is the Electricity at Work Regulation?Check your understanding Question Is the Xerox equipment in my premises safe? Your responsibility Additional queriesQuestion I require records of all tests Electrical safety Printer Controller Printer power on/off indicator Power on/off indicator Printer or controller emergency power off Printer ozone information Printer laser safety Printer operational safety Safety Quality Standards Other National Standards Do these Additional information USA Additional information Europe Safety notes Operator Guide DocuTech 65/DocuPrint Product overview Hardware components Controller components Controller components Printer components Green or Gold colored areas act as markers Paper trays trays Trays Bypass tray tray Bypass Tray High Capacity feeder tray High Capacity Feeder Tray guides and loading paper Performance capabilitiesLoading paper in Trays Bypass Tray here Loading paper in the Bypass Tray TrayLoading paper in the High Capacity Feeder Tray High Capacity Feed Tray here Changing the Tray 6 settings Changing the guides from 8.5 x 11 inches to A4Page Stacker Tray FinisherTop Tray Press the Finisher Button to Finishers before the end Stapling Finishers after the end Staple placement Staple placementUnloading the Stacker during printing 10. Special accessory shelf Peripheral hardware components Controller software Modems Product overview Operator Guide DocuTech 65/DocuPrint Maintenance Power-on procedures Controller power-on procedure Controller power-on button and LED Printer power-on procedure Printer power-on Printer power-off from the controller Power-off proceduresPrinter power-off Preferred Method Alternate Method Printer Power-Off Using The Printer Switch Printer power-off Printer Power-Off Using The Red Button Printer power-off, red button Controller power-off Controller power-off button and LED Emergency power-off procedures Printer faults Clearing printer faultsPaper jams Jam clearance areas Finisher area Access to area Replaceable units and supplies Location of CRUs and supplies Telephone numbers for orders Replaceable itemsOrdering CRUs and other supplies Supplies Xerographic CRU Life expectancy for CRUs and consumable suppliesFuser CRU Paper Feed Roll Dry ink toner usage and area coverage 6R849 6R82121,700 43,400 130,200 Paper and other stock Performance information Paper handling guidelines Tray capabilities Staple capability for various paper weights General stapling guidelines Performance tables Symbols Characters Legal Printer performance for standard paper 20 lb USALetter Ledger Foolscap Printer performance for standard paper 80 gsm Xerox EuropeA4 Cover Spanish Sp. Folio Labels Printer performance for non-standard paper and other stocksTransparencies GBC brand pre-punched Sameceda Recommendations for loading special stock Card stock Reinforced MylarEdge Tabs GBC stock Sameceda Recommendations for handling, loading, and storing paper Loading and handlingStoring Problem solving Avoiding the problems Solving the problems Handling There are jams Check the paper path for Calling the Welcome Center Problem solving Operator Guide DocuTech 65/DocuPrint