Xerox DOCUTECH 65 manual Solving the problems, 1. Troubleshooting tips, Controller, Printer, Power

Models: DOCUTECH 65

1 74
Download 74 pages 21.83 Kb
Page 70
Image 70
Solving the problems

Problem solving

Operator Guide

Solving the problems

Recommendations for solving some common problems are listed in Table 4-1.

Table 4-1. Troubleshooting tips

Problem

Symptom

Recommendation

 

 

 

Controller/

The printer is not

• Check to see if the cable that

Printer

receiving jobs from

connects the controller to the

Power

the controller or will

printer is plugged in correctly. Each

not go on when

end of the cable has a plug that is

 

 

switched on.

keyed for correct fit. A plug may

 

 

have been forced inadvertently to

 

 

make a mismatched connection.

 

 

Look at the keyed patterns of the

 

 

plugs and make the connections

 

 

correctly.

 

 

 

Monitor

The monitor screen

• Move the mouse to recover from

Power

is black.

the Power Saver mode.

 

 

 

 

• Check to see if the LED light on

 

 

the monitor is illuminated.

 

 

• Check to see if the LED light on

 

 

the controller is illuminated.

 

 

• Check to see if the power strip is

 

 

On and plugged into the wall

 

 

outlet.

 

 

• Reset the circuit breaker.

 

 

 

Printer

The printer will not

• Check to see if the power cord is

Power

power On.

correctly installed.

 

 

 

 

• Press the white power switch to

 

 

the On position, and then wait 2

 

 

minutes.

 

 

• Reset the circuit breaker.

 

 

 

4-2

DocuTech 65/DocuPrint 65

Page 70
Image 70
Xerox DOCUTECH 65 manual Solving the problems, 1. Troubleshooting tips, Controller, Printer, Power, Monitor